It was the worst over night stay in a hotel that I’ve ever had. I would never stay there again. I had just got to sleep and the phone rang and by the time I answered, they had hung up. Then a man knocked on my door insisting I show him my ID, and when I said NO, the front desk called me again and insisted I bring my ID and credit card to the front desk, there had been a mix up, showing 2 Karen’s and had me in a different room, so I got dressed and went to front desk and they had me sign a paper and pay again, hopefully I didn’t pay twice, I will verify that tomorrow. The worst experience of my life.

Nice staff

This was a great location with easy access to I-10, airport, and Ontario Mills mall. The room was excellent: clean, comfortable, and quiet.

The gal who worked Saturday at around 3pm at the front desk was super sweet! Genuinely a nice woman. Our stay was good for 1 night.

There were cockroaches on the roof of the room, on the chairs, and in the cracks of the bathroom floor. I also sent a message to the hotel asking for them to be removed, but received no response.

We have stayed at various Wyndham properties in the past and by far this was the worse. Room was not clean and had various issues. Bottom of toilet had feces or blood stains on the outside (have picture), bathroom sink had slow drainage (partly clogged), shower/tub looked faded or had glue stains all over, tub drain was rusted, and my wife stepped on some type of needle on the floor (turned it into the reception staff when filing a complaint with the front desk) you would assume house keeping vacuums after each guest departs. She going to see a doctor as a precaution. There was garbage in the hallway and garbage in the parking lot (I have pictures). Will not stay at a Wyndham property again. *Front Desk staff (night and morning) were very professional and did their Best in apologizing for the property deficiencies as well as promptly passing out complaints to upper management. However, still could you make up for the room/properties condition.

The condition of the hotel was dirty and grungy. The rooms were run down, and the shower was grungy. Really disappointing based on the pictures online. We would never stay here again.

Very nice room. Bed was comfortable. Refrigerator was a nice size. Breakfast was decent.