There was a little difficult to figure out parking and the staff seemed like I was talking a foreign language trying to figure out situation. Almost like there's no real Parking plan or something.They have to make it up as they go. It all worked out though, and people were very helpful.

The hotel is conveniently located between two metro stations (Silver Springs and Takoma) both of which are within walking distance. There is a good breakfast on offer daily and a tea/coffee making facility within the standard room, along with an ironing board, iron and room safe. The best thing is they also have a laundry room and sell everything you need downstairs. The hotel did not respond to my messages via the hotels.com app

Problem was the TV kept going in and out or it would freeze. I told Management twice on Friday and twice on Saturday. I finally spoke to the manager about the situation

It's a very nice hotel, great breakfast, nice facilities and very convenient location walking distance to the Silver Spring Metro Station and to the center of Silver Spring

I was highly impressed by the staff and how willing they were to help me and my sisters. Of course it's a hotel in the city, so parking and space wasn't easy to find so some of the staff went above and beyond to help us. They walked us to a parking garage space so show us where we can park at, and was overall friendly. I enjoyed my stay here and would definitely recommend. We were just there for 2 nights and 3 days so it was short and sweet.

First, a major shout-out to CARLOS who took care of us in many ways from storing our luggage because we had an early flight to helping us extend our stay by a night and stay in the same room due to Hurricane Helene. He always did it with a smile and answered the thanks with "It's my job to take care of you". He wasn't the only one who provided good service, but he certainly bend over backwards. So THANK YOU team. For anyone with poor service experience, the longer I am alive, the more certain I am that the customer service you receive is reflective of how you treat other people. The room we stayed in was clearly renovated recently, especially the bathroom. The room was small, but we were going there to crash after whole days of walking around the city. It was comfortable and quiet enough. The hallways were the most "run down" in the hotel, but what do you expect with hundreds of people walking through there. The breakfast was very sufficient and had lots of options. No complaints there! We didn't park, so cannot comment on that. It is about a 12-15 walk from the Silver Springs Metro station. It is an easy walk, one small hill, and I felt totally safe every time. Do stay away from the 7-11 next door. We went there to pick up some sodas. It was terrifying. Just...don't walk past the hotel. The hotel sells drinks and whatnot if you want it.

The entire facility was clean and well-kept! The pricing was outstanding and service was very responsive! The breakast was diverse and very good.

We were in DC for business. The location of the hotel, helpfulness of the staff, parking arrangements and general overall necessities we required made it a perfect fit for us. The room was well thought aboit and well kept. We enjoyed the stay. Thank you.