-Hospitality was excellent -Service was great -Manager (Rubin) was extremely helpful with the planning of an event for a few hours. It was perfect and was so appreciative for his services. -Extremely friendly -Extensive care with anything and everything -Cleanliness Looking forward to returning

The staff is what makes the hotel!

Getting enough drinking water was an issue. The shower would not stay on. The water kept coming out of the faucet and not the shower. Staff is great. We have been here many times and hope to come back

Great view from balcony. Friendly and very helpful staff. Close location to go to: downtown, other beaches for verity, grocery stores, tourist shops, other restaurants for extra verity, or to airport. Beach lounges were very comfortable, and plentiful. Pool was nice. Snorkeling from shore very good.

The property is in-between the downtown and the end of the island which is good for walking. Great staff!

No dinner restaurant on property and basic for the price. AC smelled moldy. Was a slightly dated hotel but just not worth the price in my opinion. Also a lot of banging at all hours which we could never identify. Sounded like large doors being slammed. Happened every night and morning. Food for breakfast and poolside was not very good.

Room is very clean, bed and pillow comfortable. Staff are very friendly and helpful.

Directly in front of the turquoise ocean. You can listen to the ocean waves all night. Very clean hotel. Staff is very helpful and nice. Don’t rent a motorbike there just have it delivered cause it’s quite expensive. The hotel is not near restaurants so you have limited dining options around. You’ll need a way to get around. The steak nachos at the restaurant were amazing.

Liked the room. Bed was comfortable. Staff was nice Wi Fi was terrible. Never able to use it. TV was only able to get Spanish speaking. Bar was only open one night out of two weeks. Dining room not open for dinner

I went only for one night for a business dinner, i arrived around 8pm with my colleague to get ready for dinner and went out pretty quick, everything seemed OK until that moment except for the shower that clogged inmideatley as soon as I opened it, after dinner we came back around 1130,pm and got ready for bed i discovered the inside of my supposedly clean bed dirty, the sheets of the bed were used they were crumbles, sand hairs, and dirt and both of the beds had the same problem, . I went down to the reception but it was nobody that were able to help me change to a clean room, the security guy was able to pull out a couple of cleen sheets so i were able to do my own bed at midnight.... and i got freaked out when i realized that there was a comunication door with the room next door that was open and not able to close.... next morning the neighbors door opens and a bunch of little kids screaming at 6 am they want to go to the pool as soon as possible... making noise and running in the ailes was not my favorite thing to wake up for this. View is amazing but i was there just for a night that went really wrong, i went down to do the check out and the guy in the reception was already with an attitude, i was trying to explain my situation andthe guy ssarcastically answered that they were going to get the cleaning lady fired and i told him that that's not the solution because the problem is not her but the wrong supervisor that do not check and that having communication doors thatdon'tcloseandnothavinganyreceptionistduringthenightforhelpwasdisappointing

Dining room was not open evenings. Very inconvenient. There was no beach to walk on. Too rocky & caters to divers rather than bathers. False photos of a beach were shown instead of a real one. Room was not clean under beds. Microwave & fridge should be provided in all rooms. There are always left overs that shouldn't be eaten cold or stale. Drinks need to be cold. Restaurant had short hours. Should be open till 11. Bar wasn't open all week. Should be open all week. People enjoy drinking & dancing. When bar was open it should not close at 10 but stay open till 2 at least. Front desk should never close. Most are open 24 hours for emergency. 10 is ridiculous time. Hard to get a taxi many times. There is no Uber which causes less availabilities. Front desk should have more service for exchanging money. It is not always possible to get to a bank. Spa staff doesn't speak much English & should. Extremely expensive services as well. Some security didn’t speak any English & at night it was inconvenient.

Clean and comfortable. Friendly staff. It’s kind of far from downtown (30 minute walk or $100 peso taxi ride).

We love staying at the coral princess Staff is wonderful Access into great snorkeling and scuba is spectacular

Fabuloso

Excellent staff, very friendly and serviceminded. The food and drinks on the hotel was great (when ordering from the menu). The rooms are a bit old.

The pool was freezing. Our door handle broke on the first day and continues to have issues, the hot water did not work the first two days after they said they fixed it and lastly our room was not served even with the service sign needed on the door.

Relatively quiet

The continental breakfast was overpriced and didn't include a protien. Exposed bare wiring in the pool area and ungrounded outlets throughout the property. No ice machine and no mini fridge in our room.

One bedroom king suite not as pictured. When I asked to be moved to same style and size of room as photo showed I was told no.

Very well maintained, nicely decorated. Room was very clean and fairly spacious for its class. Staff was nice. Their restaurant served the best chilaquiles I've found. Happy we chose Coral Princess.

Beautiful beachfront with great snorkeling, pool, great people. Take a taxi there from the boat or airport. Restaurant open for breakfast and lunch til 5 great food. Drinks around the swim up pool. Our room did not have a microwave or refrigerator but did have a great ocean view and a/c. Will definitely stay again for longer.

Older property, but very well maintained. Very friendly and helpful staff.

The staff is terrific. This is one of the few properties with beach ocean access and if you dive they now have a newly opened dive shop, to take the place of the previous shop. Snorkeling all day. Great drinks and pool side snacks

Staff was very helpful and everything was comfortable and easy

Nice and clean good staff

Having a ladder down into the ocean where you can snorkel was why we picked this property. The restaurant was excellent and the staff were great. This is a older hotel, so as long as you accept that, this is a great place to stay.

My room was perfect. Very clean and the view was incredible. I'm new to diving, and Island Divers took such good care of me. The area just out front was perfect for snorkeling, as well. I was there solo and never felt lonely or unsafe, even walking in town at 1:15 am!! Great place!

the place is a little dated but I would stay there again. The staff was perfect and made us feel very welcome

The rooms need to be updated. Once you’re inside your room it doesn’t feel like a four star hotel anymore. There is only one restaurant near by. There are several hotels in the area but there are no restaurants, coffee shops, bars, convenient stores, etc. This location is isolated and you need a taxi or a rental car for everything.

Close to town. Great staff.

Nothing

Staff really helpful, not pushy, genuinely trying to facilitate a great experience.