SureStay Plus Hotel by Best Western Gatlinburg
Hotel em Gatlinburg, TN
Motivos para reservar
Os hóspedes adoram aquiOs hóspedes dão uma nota máxima a esta propriedade
Ótimo preço para seu orçamentoUma das propriedades de menor custo na área
Inclui itens essenciaisPiscina, Cozinha ou kitchenette, Ar-condicionado e muito mais
Sobre este hotel
SureStay Plus Hotel by Best Western Gatlinburg
Este hotel de frente para o rio tem café da manhã de cortesia e piscina de temporada
Além de piscina externa, este hotel tem café/chá na área comum e piscina de temporada. Café da manhã continental grátis, Wi-Fi grátis nas áreas comuns e estacionamento grátis sem manobrista também são oferecidos. Além disso, há business center, balcão de recepção 24 horas e TV na área comum no local.
Serviço de arrumação disponível mediante solicitação.
SureStay Plus Hotel by Best Western Gatlinburg dispõe de 52 acomodações com ar-condicionado, acessíveis por corredores externos, além de cafeteiras/chaleiras e secadores de cabelo. Os quartos contam com varandas. As TVs LED de 44 polegadas possuem canais a cabo. Os banheiros possuem chuveiro/banheira combinados.
As instalações recreativas oferecidas por este hotel incluem uma piscina externa.
Além de piscina externa, este hotel tem café/chá na área comum e piscina de temporada. Café da manhã continental grátis, Wi-Fi grátis nas áreas comuns e estacionamento grátis sem manobrista também são oferecidos. Além disso, há business center, balcão de recepção 24 horas e TV na área comum no local.
Serviço de arrumação disponível mediante solicitação.
SureStay Plus Hotel by Best Western Gatlinburg dispõe de 52 acomodações com ar-condicionado, acessíveis por corredores externos, além de cafeteiras/chaleiras e secadores de cabelo. Os quartos contam com varandas. As TVs LED de 44 polegadas possuem canais a cabo. Os banheiros possuem chuveiro/banheira combinados.
Este hotel em Gatlinburg dispõe de Wi-Fi grátis. As comodidades para negócios incluem escrivaninhas e cadeiras para escritório, além de telefones; chamadas locais grátis estão disponíveis (restrições podem ser aplicadas). Os quartos também apresentam ferros/tábuas de passar roupa e cortinas blackout. O serviço de limpeza é fornecido serviço de arrumação (mediante solicitação) e comodidades como troca de roupas de cama podem ser requisitadas.
As instalações recreativas oferecidas por este hotel incluem uma piscina externa.
Crianças de até 12 anos não são permitidas na piscina sem a supervisão de um adulto.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Estacionamento
Varanda ou pátio
TV
Mapa de Gatlinburg, TN
Quartos disponíveis
Standard Room, 2 Queen Beds, Balcony, River View
2 Cama queen size
Acomoda 4
Você será direcionado para Expedia.com para obter disponibilidade e preços
Suite, 2 Queen Beds, Balcony, River View (with Sofabed)
2 Cama queen size
Acomoda 6
+
Você será direcionado para Expedia.com para obter disponibilidade e preços
Standard Room, 1 King Bed, Accessible, Balcony
1 Cama king size
Acomoda 2
Você será direcionado para Expedia.com para obter disponibilidade e preços
Suite, 1 King Bed, Accessible, Balcony (with Sofabed)
1 Cama king size
Acomoda 4
Você será direcionado para Expedia.com para obter disponibilidade e preços
Standard Room, 1 King Bed, Balcony, River View
1 Cama king size
Acomoda 2
Você será direcionado para Expedia.com para obter disponibilidade e preços
RRRR
Avaliações e comentários
5.0 / 10.0
This place was amazing for a nice restful night. Breakfast had really good choices, beds were comfortable, room was clean, location was close to strip in Gatlinburg. Personal we’re all really sweet and nice to talk to. I would recommend and I will go back.
3.0 / 10.0
The photos are more than what is really shown. It makes it seem like it’s a up to date motel, but it’s not. The photos are deceiving. They look like the photo but less. Would not book again based on photos
5.0 / 10.0
Very good location and staff are friendly.
4.0 / 10.0
It was fine. No problem and nothing special.
1.0 / 10.0
Was nasty checked out the same day I checked in.. because there were roaches in the room
1.0 / 10.0
After only 10 minutes of walking around the room after check in we noticed a lot of things that were not acceptable. The carpet in the area around the balcony door (~10sqft) was soaking wet. From the carpet being soaked, part of it was completely pulled away from the wall (the portion where it was going up the wall acting as trim). Immediately we noticed the mold that was black in color in this spot. The toilet was also stopped up. We called down to the desk to address the wet carpet, toilet and mold. The receptionist’s response to the carpet being wet was, and I quote “yes from the rain the last two days”. I said “okay, well the toilet is also stopped up” and she replied “there’s a plunger at the desk”. I then said there is also mold behind the carpet that has pulled away from the wall where it is wet and she said, again “yes from the rain the last two days”. It was obvious this amount of mold was not just from the last two days. We immediately contacted hotels.com to remediate the situation as staff was not even willing to help and they have been a good at trying to assist in any way they can. They were full and couldn’t move our rooms so we had no choice but to stay. The window seal above where the carpet was wet was disgusting, leaking (over a three day period we witnessed this several times) and a mold spot popped up under the window on the wall (where I’m assuming they have tried to clean it and it keeps coming back).
5.0 / 10.0
Perfect for our anniversary getaway! Hotel has become our favorite go to place now when we visit!! Always a pleasure and always clean. Highly recommend it to everyone who wants a comfortable hotel in the middle of downtown Gatlinburg. Within walking distance to everything.
10.0 / 10.0
Very good
6.0 / 10.0
This property needs some serious updating. The homes behind the hotel are concerning, witnessed several people pull into the parking lot, walk back to the house and come back rather quickly to leave. Doesn't make a good image for the hotel. Breakfast was very limited and didn't taste very fresh. Bed linens were dirty and very wrinkled.
2.0 / 10.0
Check in was easy, but parking was terrible. After check in we went to our room to only was it not as described it smelled terrible of mold and dampness. Is was musty and gross. When we went to ask to be moved was told no other rooms where available. It was 330/4 am so we where limited on options at this point. The beds where absolutely disgusting there was what looked like blood stains , the sink was dirty. After waking up we all felt sick from the musty room. While getting ready to pack up a cleaning person walked right in!! No knocking or warning just came right in the room while we where showering and getting ready. Absolutely would never recommend, had we had time I would have canceled and booked a different place.
6.0 / 10.0
We loved the balcony, saw bear walking down the river bank. Room seemed to be musty.
8.0 / 10.0
front desk staff was very professional. loud...you can hear everything in the next room! thin walls!
4.0 / 10.0
Old dated hotel. Room was musty. Needs a refresh. Good location on the river.
10.0 / 10.0
Convenient location. Very clean. River view balcony was great. Great stay for the price we paid. It way above my expectations.
5.0 / 10.0
Our room was great! It was much larger than expected. The bed was comfortable. We were in walking distance for everything. We will definitely stay here again.
2.0 / 10.0
I am very upset with this hotel because I checked out 3 days ago and have called each day about 2 swimsuits and a pillow that we left behind. We know the 2 swimsuits were left hanging on the back of the bathroom door and the pillow was left on the bed and they are claiming there is nothing there. These items were not cheap and it’s evident that someone is keeping it for themselves. Very disappointed with Sure Stay and do not plan on returning.
10.0 / 10.0
this place was worth the stay nothing bad from our day there.
5.0 / 10.0
Very nice unexpected room size comfortable clean convenient
10.0 / 10.0
1st day there saw a bear come out from the cabin behind it it was awesome breakfast was good, walkable everything is nearby, quiet and clean room was awesome in big
6.0 / 10.0
This is an old facility. Check-in was good. It’s relatively clean. Best feature is that it has a creek that flows behind it and the balcony in the rooms. Breakfast area was clean and breakfast was ok. Last day we had an uninvited guess in the shower-bug. I brought it up to The attention of the staff. Nd they assured me they would tpour bleach down the drain and that the hotel gets sprayed twice a month. W
5.0 / 10.0
The only issue was they didn't clean the boogers off the bathroom wall from a previous renter. but overall it's decently priced and the location is great.
4.0 / 10.0
Staff was friendly, rooms were clean, good price, lots of space for entire family. The only negatives for me were the timing of breakfast, smell of cleaning products, and the mildew on the ceiling in the bathroom. Overall not bad.
4.0 / 10.0
Check in was a breeze, room was spacious and clean, breakfast was great.The location was great also.
10.0 / 10.0
Very nice large room,very clean room,The people are very friendly and very welcoming, I travel a lot for work and I would give them an A very nice stay👍
6.0 / 10.0
Overall, it’s an good hotel for the price and location. The room was okay. Nothing fancy. The bad thing is we had a cockroach in our room. After our stay, we told the man at the front desk and he didn’t care. Which leed me to believe it’s common in this hotel…
10.0 / 10.0
Clean room, comfortable bed, accommodating front desk, walking distance to the town and to hiking trail. Be aware of shared balcony. Pool was not clean. Otherwise, great stay.
5.0 / 10.0
Wonderful stay. Room was spacious and had a balcony thst was right on the creek. AC was excellent during a July heatwave. Close to everything but in a quiet area. Staff was excellent. Only downside we couldnt get a late check out. 100% recommend.
8.0 / 10.0
The room was beautiful. Very comfortable bed. It was really clean. The staff was friendly and helpful. It was relaxing.
5.0 / 10.0
Pleasant second time visit, splurged and got their suite, The amount of space in this hotel room is incredible and it had panoramic windows all the way around the room. My only complaint was that it had a shared balcony with the room next door. Otherwise wonderful!!
5.0 / 10.0
Pretty good overall. Some doors didn't respond to key.
6.0 / 10.0
Person was friendly. I had asked for a bendy for my wife. She had cut herself the first day first aid
was empty. They need to have this always supply in case somebody ever needs something very helpful.
10.0 / 10.0
The staff was super nice and the rooms were very nice. Me and my son enjoyed our stay and would stay again... 5 thumbs up
4.0 / 10.0
Staff was great especially Hylton! Room was spacious and comfortable! Nice furnished balcony.
Breakfast options were ok.
Saw a bear everynight. Keep doors locked and clean!
8.0 / 10.0
The hotel overall was great. In a great location. It's just behind the main strip, so it's convenient to walk to anywhere downtown but also far enough away to not have street, restaurant, and crowd noises at night.
We stayed 3 nights in a king suite on the sixth floor. The room and bathroom were very spacious and clean; and i looked thoroughly because I'm a stickler for cleanliness! The large bathroom appeared to be recently updated with a walk in shower with glass doors. The mini fridge in the room was bigger than the average hotel room fridge. I would say it was more of a small fridge, not a mini fridge.
My only two complaints about our room are:
1.The entire wall outlet on one side of the bed didn't work, so that meant that the lamp didn't work, and no devices could be plugged in on that side of the bed.
2.The fitted sheet didn't fit the bed. All 3 nights we struggled with the fitted sheet staying tucked. We'd pull it down at the bottom to retuck it, and the top would untuck, and vice versa..every night.
The hotel definitely needs to invest in sheets with deeper corner pockets!!
Other than those 2 issues, we thought the room was great!
10.0 / 10.0
Great room for a great price.
2.0 / 10.0
We were in room 401 and it smelled like someone had smoked in it and they try to cover it up with air fresheners. The comforter had stains on it, along with the head board. The bathroom had old tooth paste stains all over the mirror and there were stains all over the walls by the door. The door was also really had to open up because they have painted it to many times. I let the front desk know that the room smelled bad and all they could offer me was air fresheners. The front desk people also were not very pleasant to deal with.
5.0 / 10.0
Room was clean and rather large. Breakfast was good my kids loved the pancake machine l. Will definitely stay here again. Also loved the balcony with the creek
6.0 / 10.0
Facility is outdated, Wall had water damage and needed repair. shower was dirty. Hotel was in walking distance to attractions,
5.0 / 10.0
Food from previous renter was left on top shelf in the fridge picture has mold growing inside the frame on the picture
8.0 / 10.0
The hotel was clean and staff was friendly and helpful. The room could use some new curtains & linens as I did notice that everything was clean but still had a couple of stains that probably won’t ever come out. The pool was open and clean ! Would book here again.
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Gatlinburg?
O preço médio dos aluguéis em Gatlinburg é R$ 1.608 por noite. Esta acomodação é R$ 1.240 mais barata do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em SureStay Plus Hotel by Best Western Gatlinburg. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Sim, uma piscina está disponível para uso em SureStay Plus Hotel by Best Western Gatlinburg. Dê um mergulho!
SureStay Plus Hotel by Best Western Gatlinburg aceita animais de estimação?
Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em SureStay Plus Hotel by Best Western Gatlinburg?
Encontramos 7 comodidades para esta locação. Isso inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e estacionamento.
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