Excellent

Great restaurant, awesome service in the restaurant and overall. Hotel is dated, pool cold and not heated. Suggested management invests into a pool heater so kids can enjoy the pool cause water was freezing. Rooms need updating badly. In room only tub, no shower. Remote quite area outside the city, tranquil and peaceful. Very relaxed atmosphere. Again, restaurant staff incredible, gourmet menu, great breakfast. Will definitely return but without kids. Highly recommend.

Absolutely wonderful

The level of service was excellent. All the staff were extremely helpful and friendly. Will certainly try to get back there again. Highly recommend.

By far, the best hotel I've ever stayed at. The entire grounds, rooms, and staff were beyond what one could imagine. This hotel deserves its own rating as I really don't believe 5 stars describes it well. Location to Florence was a bonus but it was really hard to put the energy together to leave this hotel. The staff treat you like family and go above and beyond what i have experienced in other 5 star hotels. The only bad part was leaving.

Gorgeous property and amazing staff. However, be advised that the ACs don’t cool the rooms below 78-79 degrees Fahrenheit. Breakfast was okay but the view from the dining room was breathtaking. Dinner was a huge disappointment, trying to be too fancy and forgot about flavor and that they are in Italy. The grounds are immaculate and the staff, though very understaffed, were very attentive. Tamara did the best she could to accommodate us. I would not recommend this place in the summer, maybe fall or spring. And don’t waste your time or money in the restaurant, go in to Florence where there are many great restaurants

The villa is dreamy. I wished we could have tried the spa but there were so many places to see we never had the time. I would comment that the bar prices and the restaurant prices were extremely high. We never ate dinner at the restaurant. We ate at restaurants in the area instead. I have to say in nearly three weeks of traveling in Italy and staying at different levels of luxury, la Massa had the least impressive scrambled eggs, which I thought odd for such a lovely hotel. And because of its location by the Arno river rehabs, the mosquitos in October were not welcome guests in our room...and they don’t use screens!i wish I had brought some of my insect repellent impregnated clothes that I had just used in Africa the month before. That aside, I would love to return to La Massa and just chill....

Excellent intimate hotel within 15 mins of the city and vineyards of Tuscany; the staff are extremely personable and really take care. We are clients of their sister hotel Villa d’Este in Como and would highly recommend Villa la Massa as well; feels like its your own home; we have already booked to return with friends.

Beautiful historic building with setting, service and rooms to match. If you want to holiday in style this is the perfect place,

Beautiful historic building with setting, service and rooms to match. If you want to holiday in style this is the perfect place,

A really lovely stay, staff were kind and friendly.

My wife and I spent part of our honeymoon at this magnificent hotel. The attention from the moment we walked into the property was beyond spectacular. The staff is extremely helpful, kind, caring, and beyond attentive. We had breakfast every morning at their beautiful restaurant which overlooks the Arno river and the food is so delicious. We also had an exquisite dinner on Saturday evening with exceptional service and attention. There is nothing bad we can say about this beautiful property and their staff. The reception desk, the wait staff at the restaurant, and management are all passionate about making sure every single guest leaves wanting to come back. To say the least, we did not want to leave and will be sure to come back soon.

Hotel was amazing. Beautiful rooms, delicious food (breakfast/dinner), stunning views, and fantastic service. I usually do not go out of my way to rate a hotel, but Villa La Massa deserves all 5 stars!!!

Spectacular property and excellent service Extremely pricey though other than the basic room rate; minimum $250/dinner for 2 if eating in restaurant and a moderately priced bottle of wine; private tours were $600-700/day

Wonderful hotel, great location, very friendly staff. Highly recommend!

The pictures don't do this hotel justice, it is so fabulous, straight out of a movie. Built in the 1500's by a cardinal, this hotel is reminiscent of a countryside castle, but scaled down, and very tasteful. Classical music plays throughout the lobby, bar and restaurant. I will never forget how fabulous this hotel was, and how fabulous they treated us. Bravo!

We loved our stay here and wished it was longer. It is everything you imagine it to be. We had a gorgeous suite with more room than we needed and two patios -- either of which would have been wonderful. The service is friendly and personal. The buildings and grounds are gorgeous, you feel like an aristocrat just being there. The pool is good sized and deep and refreshing. The restaurant is first rate and the setting -- a balcony overlooking the river -- is charming. The breakfast selections are generous and delicious, not to be missed. It's about a 20 minute drive from town, not bad at all except when it's raining, in which case the taxis in Florence disappear. Hiring a car is much more expensive -- 90 or 100 Euros versus about 45 -- but worth it on the way in if you have to make a train, especially during commuting times. It's also a great jumping off point for touring Tuscany. Loved this place.

From the warm welcome to the exquisite food and even more exquisite wines, this is really a gem that I would not like too many others discovering! Fantastic place to while-away relaxing hours before exploring the wonderful city of Florence. Highly recommended. Thanks

Fantastic location, beautiful property and stunning views. The staff went above and beyond to make sure every aspect of our trip was perfect - they also booked a wonderful private vineyard tour which was spectacular! The food and rooms were also lovely, we really never wanted to leave. This is the place to stay in Florence - it is peaceful, timeless and I would highly recommend.

A lovely relaxing break. Hospitality at the Hotel was great. Look forward to returning sometime. Thank you.

Villa la Massa was a perfect stay for a long weekend - within 20 mins of both Firenze and the outlets with beautiful grounds and pool in the case of good weather. We are frequent guests at their sister hotel Villa dEste in Como and expect The staff was incredibly accommodating and very friendly - Louisa and Paolo really go out of their way to make it perfect for you and Lorenzo makes an excellent cappuccino to start the day. The kitchen was very good and the chef was able to make spaghetti aglio olio on request as it was one of my nonnas specialties. We are already planning our next visit

Villa la Massa was a perfect stay for a long weekend - within 20 mins of both Firenze and the outlets with beautiful grounds and pool in the case of good weather. We are frequent guests at their sister hotel Villa d'Este in Como and expect The staff was incredibly accommodating and very friendly - Louisa and Paolo really go out of their way to make it perfect for you and Lorenzo makes an excellent cappuccino to start the day. The kitchen was very good and the chef was able to make spaghetti aglio olio on request as it was one of my nonna's specialties. We are already planning our next visit

As good if not even better than when we stayed there on our honeymoon 10 years ago.

top Service stilvolles Ambiente

Easy to find with GPS about 20 mins shuttle ride outside Florence. Beautiful grounds

The staff is very helpful. Free shuttle to the city is very nice and convenient. The property is very pretty. Lush landscaped views, the river the hotel. All very nice. They have a spa we didnt get a chance to use. But we took a peek and they had a jacuzzi hot showers and cold showers w/ice, gym etc. we enjoyed our short stay here. Wish we had booked the entire trip in this one place.also there is horse riding available to be booked through the hotel. We loved it, and only $45 an hr!! We got a picture perfect view of florence we would have never seen, while on the trail. Definately a must.the breakfast buffet in the morning was well over what was expected. Very delightful. Meat & cheese spreads cereal fruits eggs bacon sausage etc. drinks coffee. I want to go back already

Basically let down by shuttle service and we came to the conclusion that this place, nice though it is, is just to far out of town to be suitable as a hotel for a Florence city break.

Outstanding stay. Director, waiters, all employes di alta classe. Food was just gorgeous. Calm, beauty, luxury, abondance just all what you. We say this niveau is parallel to Villa San Michele of Fiesole where we had supper saturday evening. We came here after 40 years. Just outstanding and we will come back soon .

A fantastic experience start to finish. Beautiful hotel and grounds. Staff very helpful/friendly and amazing attention to detail. One of the best meals we have had on the terrace overlooking some of the best scenery! Doesn't get much better.

Clean, comfortable and well located in close proximity to Florence.

Loved the food, staff and hotel. The whole experience was just perfect.

Ww spent 5 days here and it was wonderful. We stayed in one of the junior suites which was beautifully decorated and very comfortable. A large bowl of fruit greeted us on our arrival with a handwritten note of welcome and we were given a gift of conserves, again with a handwritten note as we left. The staff were friendly, attentive and extremely helpful. We appreciated the use of the free shuttle into Florence and also the reception staff who organised Uffizi tickets for us. Can't recommend highly enough. The only disappointment was that the fitness suite wasn't available which is a facility my husband considers a necessity! However there was an arrangement with a facility nearby which helped.