Best customer service. Thank you Renee for all you did 🙏 Great experience

Renee helped me a lot. She is the best. Great customer service. Thank you 🙏

When 1st got there I stayed in room 205 and it was a double bedroom the first couple of nights I slept in the first bed because they didn’t change my sheets every day so I got in the next bed another night I was awaken by bedbugs in my bed and I called front desk around 2 o’clock in the morning man that was on call that had a very bad attitude. I made videos of it management at the front desk gave me a one night free stay and said that was all that she could do, I miss work because I was so exhausted from being up trying to clean the room so I wouldn’t take any of those bugs back with me. It didn’t assist me on washing my clothes it was like they had an attitude. , I miss work because I was so exhausted from being up trying to clean the room so I wouldn’t take any of those bugs back with me. It didn’t assist me on washing my clothes. It was like they had an attitude about me saying that but they did change me into another room. I had to bring Cleaning supplies to The to clean the room and to make sure that I wasn’t awaken again by anything. I miss a full day of work because I was extremely tired. I think they could’ve gave me a couple of nights of free stay, but they only gave me one and the overall experience was, all right but not so very good !

Always convenient. Staff is very friendly!

Construction in the area. Other than that the facility was nice - comfortable and clean.

The woman on ns who helped us check in AND fix the tv in our room was great!! Could not ask for better service. However the room a little worn down, uncomfortable beds. And then the next morning having 2 ounces styrofoam coffee cups to use was just a joke!!

The staff was great easy check in ,the only down side was the pool was kinda off they need someone cpo certified to balance it out And the deposit is kinda high but other then that i will be back

Its a nice hotel! I have no issues with the condition of the hotel. It was very clean. The only thing is no fees at the hotel were mentioned when booking. So I was not prepared to pay a deposit.

The door to the side entrance did not lock so anyone could come in and out and the room was slightly updated but still needed better cleaning and painted. It appeared to Be just deteriorated at the base of The walls. The breakfast was all carbs and very very basic we left and went to breakfast instead. It was for the price a what you’d expect. We were traveling with our six Month puppy and needed a last minute because of a tire issue and too late to take care of until the am I will say we booked through hotels.com I was driving daughter age 16 found the hotel and she booked a smoking room but they were able to accompany give a none smoking in first floor. The outside and pool area where well Kept.

The bathroom was dim and smelled of urine. The tub looked dirty. Only one set of towels. Had to request more. Only 3 pillows on the bed and not four. The microwave was dirty. And there was an area that looked like old blood on the comforter. It just felt dim and dirty there.

Quick interstate access, food and shopping close, clean

The bed was comfy. Everything else was awful and unsafe! The floor was literally sagging and the tub had black mold growing in it...

I like red roof but only thing I don’t like about is there pool I won’t let my kids get in it because it doesn’t look sanitary at all!! It’s was a disappointment pool doesn’t supposed to look green.. This is not the first time either..

Safe

Very accommodating and easy check in

The side door to get in the hotel was broken and beer cans around it. The lady who checked us in was very nice. The best part of our stay.

Strong cigarette smoke. Shower was messed up. Not very clean.

Felt safe and was quiet. Breakfeast was better than most ive been to. Coffee excellent

We are regular RR Inn guests. The staff was lovely. The room however wasn’t up to the usual standards. This lighting was terrible in the vanity area. The shower/tub handle was very hard to turn and was stuck on hot water. We had to cut our stay short due to unexpected circumstances. Was charged for the last day of our reservation! I hope they didn’t rent that room to another person!

The staff were very friendly and helpful. The exterior of the building appears to be in good condition. The plants were a little overgrown but that's not a big deal to me. The lobby area appears to have been recently been remodeled/updated and was tastefully done. The bed was comfortable and clean. There were a few black hairs found on the sink counter and in the sink itself. The bathroom was clean but the caulking around the tub/shower enclosure needs to removed and replaced. The corner round on the floor side of the tub had scuffmarks which may have been buffed out. The floors throughout the room were vinyl that looks like laminate flooring and were clean. The entry door stopper had been replaced but the job was shoddy; rather than replace the section of damaged baseboard, a piece of unpainted plywood was screwed into the damaged baseboard and the doorstop was affixed to the plywood. Over-all, the room was in good condition, but it could use some minor touchups. If someone is accustomed to a picture perfect room, I would say that they would be disappointed.

Old establishment,coud use updating of rooms and lobby.

Good on pricing, Clean towels and sheets

I’ve stayed here 3 times when I was passing through the city. It’s a quiet hotel and a good deal on pricing. They had clean sheets and towels every time I visited.

Friendly staff

Except for the condition of the property. The staff was great. The floor of room 201 was badly warped. i started taking my shower, and the spout to tub flew off. My second room the wood floor was scrathed like a child had a good time. and the love seat was milldewed. I also thought the breakfast could be better, but it was not bad.

Many areas poorly maintained

Good

Toilet low to the floor, shower handle broken so you could not regulate water, sink outside bathroom so no place to put personal items, mattress was awful - could feel springs.

Carpet in halls old smelled of smoke . Rooms are old / dark and need updating . Many contractors staying with dump trucks and equipment. Construction Nextdoor . On the highway so noise . Location is convent for dining / easy access to 95 and outlet shopping center

Rooms were dirty fridge had left over food Pull out couch had stains ! Needed 3 showers when I got home to wash off the yuck

Affordability and comfort arenat a premium here.

Not a good experience