We unfortunately did not have a good stay. We were there for a wedding and we were called the morning of to let us know they double booked our room and that we could either downgrade to a different room (at the same price) or they had one more king suite but the TV is broken and that they would give us a discount. We decided to take the king suite at a discount. Upon arrival, we also discovered the AC was also broken. It was 90 degrees outside and it felt just as hot inside. When we called the desk, they said there was no maintenance workers there on the weekend but that they can bring us a couple of box fans. This essentially just circulated the hot air and did not cool it down. When I approached them about it, they said they could “maybe” get me another discount. When we checked out I brought it all up again and they said they would hopefully be able to get me a discount and they would be in touch. We have yet to hear anything. And for $300 a night I am really frustrated and disappointed in this property! We will not be staying here again and we will make sure everyone else also knows about what happened and to choose a different location to stay instead.

Friendly staff

The hotel rooms are very hip and cool. You can tell the building itself is an older hotel. The pool was out of service when we were there, which was a bummer. The problem is that there are two Trailborn hotels in Estes and they talk about them as if they are one. The welcome email even mentioned s'mores around the campfire, but that only happens at the other one, which is a 15-20 minute walk, not exactly next door. It felt misleading to me. Did appreciate the refillable bottles in the shower and the compostable breakfast utensils

Over all a good stay. The room was very nice, clean and spacious.We did have issue with children in the room above. We had to call the front desk two nights in a row to request they contact the parents. They did make a call and things quited after that.

Good location, pool was down. Interesting room decor, overall would stay here again. quite and clean place

Ok

Staff was outstanding! Rooms were decorated nicely. You could hear every noise in the rooms around you and outside. I wish the pool would have been open. I also would have liked a firepit with s'mores like the main motel offered.

The room was nice. Bed was great. Tiny bathroom. The outside of the facility was not very impressive but the accommodations were fine.

This place is located in a perfect area to walk. Great customer service rooms are nice and clean and comfortable parking lot is Quiet. I’d stay here again.

This is more like a motel. Walls are super thin. Neighbors were loudly talking way past quiet time, with their TV on. We spoke to The front desk multiple times in vain. We hardly got any sleep.

I liked that the rooms were clean and the beds were comfortable What I did not like is reasonable requests for items in the room were not addressed .

Cool place to stay when visiting Estes Park. Not as many amenities as in the main Trailborn property.

Good

Good place to stay

Staff was friendly. There was hair in the tub. Water bottle lids on the floor. Pool is out of service. Had to pick up construction screws in the parking lot, before we could drive. Prepare for "incidental charges of $250 on top of your room bill that they hold for 3 to 5 days.

pool was not open

Nice rooms. Great lobby. Great staff. However the property is a little rundown. Pool was not usable and doesn’t look like has been.

Peaceful quiet hotel. Not overrun with tourists. Friendly and helpful staff. Booked the in room camping experience for my autistic daughter and it was worth every penny to help her relax after a long day hiking and being overstimulated. So thankful. The building in the back we were in saw elk family, bunnies, chipmunks lots during our stay.

Great place, nice staff and breakfast. Walls are a little thin.

Very clean room, safe and lots of storage space for gear

Clean property and friendly staff

Cheap roadside motel that was renovated poorly. We couldn't wait to leave the room, so we left at 6:30am. Shower drain was clogged and almost flooded the bathroom. Water was not going down, even after 15min. My husband was unable to shower after me. The receptionist said someone else had told him about it 3 days ago. Road noise prevented us from sleeping as well as old AC unit that would go on every 15min. Old windows and sliding doors from 1970 were stuck. We were unable to let fresh air in. Pool was out of seervuce. "Breakfast" was frozen muffins and sliced bread still in the plastic bag. No sitting area. A joke - not worth $430. A total rip off. I would have preferred to sleep in my car.

Staff was friendly, room was clean. Continental breakfast was underwhelming.

This place was very clean and the staff was very friendly. You can hear everything through the walls and especially above you. We didn’t get any sleep. The shower drain was also clogged and backed up and there is a $250 up front incidental fee not listed on Expedia that we were not expecting. 2/5 stars

One of our rooms wasn’t ready at 630pm. TVs didn’t work. Pool was closed. Dirty towel on my balcony.

Great food, awesome staff

Clean and staff were wonderful Would be nice to add some protein to the breakfast options

Property was as expected for the price. Staff was nice and room was clean.

Only downside to this place was hearing the people above us. When they walked it was quite loud. Other than that, it was an amazing place to stay in Estes. Very comfortable bed, good amenities, and close to downtown. I would definitely stay here again.

Trailborn Rocky Mountains is such an amazing place to stay when visiting Estes Park! The lobby is very chic and a great place to work before setting of on hikes and activities. The rooms are very cozy and incredibly clean. I was very pleasantly surprised to find the rooms are as spacious as they seem on the website. We loved the breakfast burritos and tacos guacamole for dinner. My friends and I have a bunch of food allergies/restrictions and the team was incredibly accommodating and very sweet. S'mores on the back deck were a fun way to round out the day –– Trailborn even offered Reese's in addition to regular chocolate! Can't recommend this hotel enough. It's such a great getaway for couples, friends, families, and even solo travelers!

The property was very well kept and clean, however, it was much smaller than we anticipated. Along with that the walls were incredibly thin so we could hear everything going on. The beds were not very comfortable and the bathroom was tiny! top it all off I had a $45 charge on my credit card from Trailborn and when I asked what it was for they could not answer. Overall, not worth the money.

This property was newly renovated so it was nice to have a new, clean, room. It was close to everything we wanted to do in town. The staff was great!