Nice

There was no shampoo, soap, dishes, utensils, breakfast

No frills hotel, no continental breakfast. Thin walls.

Booked in October for a 3 night stay. Checked in 11/17. Got settled in and unpacked. Received a call from the front desk, said they were closing for remodel and we had to be out the next day by 11am. On 11/18 About 8:40am went down for coffee, they ran out. The elevators had been shut down. I'm 77 and have a bad back. We had to spend a lot of time to find another property to move to, and it was more expensive. I haven't received my 2 unused refund yet. I also would like additional compensation since this impacted my limited time to spend in Burbank with family. Extended Stay should not of allowed reservations to be booked beyond 11/17

Room kind of out date it looks durty

Room keys refused to work. Had to make at least half a dozen trips to the front desk to get keys made, and invariably only one would work (if at all). Night manager had very poor, combative attitude. Room smelled. Parking was atrocious. Elevators had issues. Could never enter of leave except through front entrance.

It was rather confusing at the start. I called at 12 Noonto request an early check in and they said if we came by after 1 PM we would be able to check in. So we drove across town and arrived at 2:10 PM only to be told check in was 'after' 3 PM. I said I understood but had called in and spoken with the front desk. She apologized for the miscommunication, but no rooms were available. Ugh. The room was clean but the pillows (3 only) were awful and the sheets rough like sandpaper. There was only a thin blanket so I am glad I brought my own blanket from the car. There was no shower gel or shampoo in the bathroom - only to read on a sticker on the last day it was avilable at the front desk ON REQUEST. This was not offered at check in nor mentioned on the website. Nor was the fact that housekeeping was extra and on request. I was surprised to see the room was untouched when we got back from a long day out. Thank goodness we hung up all the towels. Overall the room was fine. The bed as not great and the pillows and bedding 'fine' but not great. The TV had no ability to connect to any apps or allow for streaming- big miss. Plus there was a napkin in the hallway of the stair way for over 36 hours. I ended up picking it up and throwing it out. It annoyed me too much. Plus there was missing pain on the bathtub/ shower which made it look run down. But, it was centrally located, close to the freeway and shopping and lots of easy parking. So you get what you pay for and it was ok! Thanks!

Location was super close to freeways, shopping & dinning. Pretty convenient for our Universal trip. Pretty comfortable. It did say "breakfast included".. was disappointed to discover it was a breakfast bar (oatmeal, coffee & muffins) not an actual hot/cold breakfast. Our keys also stopped working. We had to get them reactivated a few times during our stay.