This hotel is in a PERFECT location. You walk out the front door and you are right in the middle of everything you need in Playa Del Carmen. You won't need a taxi ever, you can just walk everywhere. The room was perfectly nice and they clean it everyday. The check in was great and they took good care of us. The property is beautiful with a jungle vibe. The pool is beautiful, but almost an "indoor" pool the way it's set up, so we never saw anyone use it. You're so close to the beach, everyone just walks to the beach. A/C worked great. Hot water worked great. Bathroom was pretty smelly at times, but in my experience traveling to Mexico a lot, that's pretty common. Just ignore it. The hotel does have some noise from the clubs on 5th Avenue, but not nearly as bad as many because it's set back a little from the craziness. Bring ear plugs though if you're a light sleeper. Starbucks is right out your front door. The hotel offered roundtrip transportation from to/from the airport and they were very punctual and trustworthy. I loved my stay at Hotel Kinbe and would definitely recommend it and will stay here again in the future. Don't hesitate to stay at this hotel, it's a great option.

If you don’t mind getting a dirty room but being close to everything, this is your place. We received a room that didn’t even have a window so the smell of humidity was intense. The sheets were dirty (they changed them but those sheets should have never been used to start with). The floor wasn’t even clean and was full of sand, dirt and hairs from other people. The pool doesn’t get a ray of sun in the whole day. It says in outdoor but that’s not really true. We left before our booking ended. They said they would try to give us a refund for the last night but it was pending of Expedia. Expedia spoke with them on the phone and they refused to refund us for anything. Will never stay here. That’s for sure.

Very friendly staff. Good location, surprisingly quite for being located on the strip. Pool area is a bit run down and the toilet seem to have a hard time flushing. When we arrived, on our first morning there was no running water in the bathroom until around 7am. Not bad for the price.

Location is great, staff is super friendly, property needs a little maintenance, overall it was a great stay.

Lovely location but still quiet even though it’s busy everywhere. Comfortable bed , nice toiletries and great front desk staff.

Great boutique hotel which is a good value for its close location- close to the main strip of 5th Ave but quiet enough to sleep. Clean comfortable stay with the basics covered- air conditioning, hot water and a nice pool area. I have stayed here many times before and I am always happy!

Friendly, welcoming staff and great location. Room was clean and comfortable. Andrea, the GM was very kind and helpful with my Expedia VIP access room upgrade & amenity. I would definitely stay here again and recommend to others. I look forward to my next visit!

very accesible to the beach and 5th avenue

We loved the hotel and area.

We booked the loft and it was great. Very spacious with a massive bed and a great view of sea! The location was very central to the town ( too although this mean that you hear the music at night) but we loved it. We had a small issue getting water on one of the days but the staff was very quick to react and it was solved in minutes. The staff was very helpful and welcoming. I was definitely recommend.

The room which I paid for online was not what was not the one I was given when I arrived. I have asked the property manager to refund my reservation fee. The room was smaller than the one I reserved on line.

Great place for TAM. Also logistically close to Ocean Plaza, good restaurants and bars. Some previous reviews mentioned some noise. You barely hear it. Netflix was convenient and can change to English. Room was clean and staff was very friendly. I didn't care for the shower floor but not a big deal. The hotel has one iron from the front desk and it's useless cheap. No iron board. But I managed. Overall i enjoyed my stay.

Great location close to the water and shops. The front desk was friendly and professional and out room was cute and unique with the loft space.

Location was excellent. Easy walk to the beach, shopping and restaurants. Staff was very helpful.

Ok, just one thing, there are now 3-4 nightclubs in the same block, they start 8.30pm and stops 2.30am.

This is a wonderful property but the room was very small and the bathroom smell like hell

The hotel should come with a warning, it's located in the party area of Playa del Carmen and there is music being played until 3am everyday.

My room didnt have a wondow and it was on the first floor around the front desk. I could hear people coming and going and also noise from 5th ave. I asked for a room change but i was told i needed to pay extra. I was very dissapoitned.

The location, staff and hotel were all amazing!!!

Great location, one block from the beach. Small hotel but great service for the price not luxurious but comfortable if you just need a place to sleep. It is a party town so you hear clubs going on until 3am but personally did not bother me.

Everything you thing you need in a small cozy tropical setting. Very nice staff. Desk people are very helpful.

I’ve stayed at Kinbe many times. It’s always great.

Great hotel. In the heart of Playa with close restaurants, shopping, and beach.

Beautiful hotel! Loved the plants all over the property, this was such a fun touch. Nice pool and rooftop, and Sergio is so kind! Very easy access to the tourist areas in Playa Del Carmen. Loud at night given the proximity to clubs, but ear plugs will do the trick if you can’t sleep through it.

Place did not offer breakfast as mentioned

Again the pictures are better than reality.

Great location. Room could use a window otherwise you have to rely only for a/c for air.

The staff were amazing

Great location, beautiful property, well maintained and feels like being in a greenhouse surrounded by tropical vegetation. This convenient central location however, comes at a price, 5th ave is party central and you will know it at night. But, we love it!

Cute little hotel close to the beach. Nice area with good breakfast les amis across the street. Room very small but I think there are bigger ones .... pool nice looking. Great place

Location

Was nice and quaint. Room was a little small but it was just me. Very good location close to the beach and 5th.