Didn’t have phone in room

The room we stayed in was 105. First we didn’t have a remote in the room. The we realized that light bulbs ON TOP of the bathtub was broken, and loose. I was afraid to take a bath, luckily there was a shower. The air conditioning DID NOT WORKA FOR THE TWO DAYS WE STAYED. We would like some sort of compensation for the poor condition of the facility. The online advertisement was false advertised. It look great from the pictures.

We needed a place for last minute. We had a funeral to go to and service from the two different desk associates were amazing. Both very nice. Only reason wasn’t a 5 star review was a lot of things that needed to be fixed in the room. Besides that was worth the price.

Value and convenience

All good

There was no closet in the odd little room. We spoke to the front desk clerk and he said it was his first day. He let us look at another room which was nicer, but very small still had no closet. It was a depressing place. The TV remote didn't work right. We chose it because it was the least expensive place closet to where we were going, but it was not worth the money saved. We left and paid to stay elsewhere.

Room was good. No complaints really. Cheap motel for a night or 2.

I rented 2 rooms and my room #209 the AC didn’t work so my room was hot and had to leave my door half opened until 1:00 am so that my room could cool down. Couldn’t make a complaint because office is left unattended for long periods of time. I checked out at 8:00am and dropped the keys through the office door crack because no one was there. Office needs more attention so that customer reaches someone in a faster way.

They switch my room and gave to someone else and lied and said the air conditioning wasn’t working

Very quiet clean and friendly

I would like to apologize for a bad review that I wrote last time I stayed here, it was meant to be made to another experience in another hotel in this area, I confused the mail sent to me. My experience in this hotel has been excellent as far as cleanliness, friendliness, neighborhood, etc. a very nice and warm side of the road stay. I have and will return.

I should really pay attention to others' reviews. The walls need major painting. There was no toilet paper holder. the rolls were on the floor and behind the toilet. holes in the shower tile. paint worn off the wall behind the bathroom sink. No lock on the door except for the flip thing on the door. I asked for bath towels because the ones we were given I thought were hand towels!!! but they were the bath towels. The TV never worked. They did offer us to move to another room so we could watch the Olympics. No table lamp next to beds, so I grabbed one from the room we moved from. dirty broken air conditioner vents. lack of outlet plugs, only one outlet which was under a kitchen-like table in the room. From now on I will look at the room before I pay.

The drain in the bathroom didn't work well. They covered the windows so you could not see outside.

I thought it was good for what I paid. Hard to find the entrance but that is not the hotel or hotel staff's fault. Gave the key to housekeeping as the lobby was closed at 0830.

They do not clean your room unless you continuously ask them, I satayed 4 days only one day was the room was cleaned after almost begging and tipping the maid.

Room was not cleaned daily

Location - great Funky - cool Restaurant - Steakhouse below Staff - Stellar, wonderful service from check-in to checkout - polished, friendly Housekeeping was also helpful adjusting AC even as I was about to pack.

Room 1 not made up. Room 2 air didnt work Rm 3 sheets were stained, mattress had a hole in it, and bedside lamp quit working

Property was older, but clean! It did the job at a great price and was in the location we needed it to be in.

Liked the layout of the room, did not like the furniture quality or utility quality

This property is ok if you just need a place to sleep . I won’t say it was dirty but it is extremely outdated and the place really needs a redo . Holes in shower walls and missing toilet paper holder ( which is fine but holes left in wall where it should be . Place smelled of bleach when we first got there so I know they cleaned it but the sink smelled so bad , I literally had to clean out the trap myself , because of the smell . ( which was so gross ) The cleaning crew should have seen this . Location was good for us . We stayed here because of the name ( we stay in one in Joshua tree ) the experience was completely different . Beds sheets were clean sheets and beds comfortable. But sometimes just the little things can cost you business . We will not be staying here again . At least paint and cover up patching . Bathrooms are important to guests .

Sometimes when you're traveling on a road trip, you have to settle. Staying at this location was one of those times. By a happenstance, I found myself in this location during a roadtrip. With little forethought or research I booked this place for the night. Immediately upon entering the parking lot and knew I made a mistake. The motel sits adjacent to a popular restaurant, and there was absolutely no parking. This typically would not be an issue if I'm driving my beater Toyota 4runner but I was using my Porsche Turbo and it suddenly became a big problem. Yeah, I know first world problems. But if you own a nice car, you would have the same concerns. Wants worse was that the spots are narrow and roadway is very tight. Big SUVs and incompetent drivers WILL likely touch your car. I waited for almost three hours before a spot opened up that I deemed safe enough. Once again, this would not have been a problem if I was in my Toyota 4runner or any other car that I didn't care about. The room was okay and quiet enough. I ended up not eating that night because I was waiting for parking. I also didn't want to walk down the street.Looking for food at night. I didn't feel threatened, but I don't like the tempt fate. I'm a San Francisco firemen and i'm very well aware of myself and my surroundings. But, I am only one person, so be it as it may.... im good. Another note for car enthusiasts. The driveway is very steep and you will likely scrape the front of the car.

Doesn’t look it but the beds and pillows are actually really comfortable. It’s nothing fancy but it’s clean and a very reasonably priced, also in a nice part of town with plenty of parking, good if you have a large truck

The AC in our room did not work at all. Room smelled like cigarettes even though it was a nonsmoking room. The front desk clerk seemed like he did not want to be there at all.

Great price but needs some work.

It was ok for the price

Overall our stay was good. Great location for what we had planned. The one thing that really really needs addressing was the mattress! It was the worst mattress I’ve ever slept on. My wife felt the same as I do. I expressed this to there front desk woman. Hope they invest in some good quality mattresses!

decent motel, decent neighborhood, fair price

Tv didnt work.

Dirty room , outdated furniture, big puddle of water next to the bed, old thin towels. bad attitude from person at front desk, he was mad I've checked in around 1:00 am. I've had to wait 15 minutes outside the lobby for him to assist me with check in, called several times and ive had to ring the bell multiple times until he finally came out to let me into the lobby with a real bad attitude.

Dirty room , outdated furniture, big puddle of water next to the bed, old thin towels. bad attitude from person at front desk, he was mad I've checked in around 1:00 am. I've had to wait 15 minutes outside the lobby for him to assist me with check in, called several times and ive had to ring the bell multiple times until he finally came out to let me into the lobby with a real bad attitude

Not the best hotel but the staffs are nice.