Pool is amazing

A/C didn’t work other than that it was great.

People that work in Hotel are incredible nice

Todo ok

Great swimming pool areas, friendly staff at bar and restaurant, good food at the buffet and the cleaning ladies were friendly.

Good

Overall we had a great stay! Something’s to keep in mind: 1) Although most locations are open, all of Acapulco is still recovering from hurricane Otis, which means, a lot of construction around the area creating traffic jams throughout the day. 2) Emporio had multiple electrical outages that don’t last long but that means if you’re staying past the 1st floor, prepare to take the flight of stairs to your room and to get back down to the lobby. 3) Hotel room pictures online are pre hurricane Otis - the rooms will not be as clean and must utilities in the room are old: towels, iron, ironing board, old furniture, old appliances, old towels, to name a few. 4) Prepare to have something not working in your room - from AC possibly going in n out or completely broken to remote control needing batteries. 5) Every person checking in must wear a green bracelet and must keep it on throughout the whole stay. The highlight of this hotel is the LOCATION and SERVICE. Although there were multiple cons to the stay the staff is very attentive and will do their best to accommodate all requests. Everyone is kind and patient and greet you with a smile. There are multiple shops and restaurants as well as Sub Acá for all water activities (kayak, paddle boarding..). The hotel also has happy hour Fridays from 9pm-10pm and live music from 9pm-midnight. Hopefully this review was informative to help prepare you for your visit at emporio. Other: Parking $200 mex pesos each night

Very great experience so attentive, fresh new towels everyday and cleaning was done everyday. Came back to hotel to clean room. Would most definitely book with El Emporio next time I go. 10/10 would recommend a stay here