We had an excellent 4-night stay at Hotel Italia. We were particularly impressed by the friendliness, helpfulness, efficiency of the staff - desk, breakfast room, cleaning service. Our room was clean and well-kept. All the facilities worked well: shower temperature and pressure, heating, lights, tea kettle, refrigerator. The beds were standard European firmness. The bedding was cozy. Breakfast was a delicious spread, with lots to choose from. The Hotel is just a few minutes walk from the train station, and an easy walk to the historic district. We highly recommend Hotel Italia.

The room is clean but very outdated . No charging facilities for phones etc. The safe does not work. Evert time someone flushes a tiolet we can hear all throu the night. Someone in a showere nearby is heard and quite disturbing. I would definitely NOT recommend this hotel.

We only stayed for one night and the main reason I've booked it was to be close to the railway station. Ones you used a number of escalators to reach the station exit the hotel iz just a couple of min away. The hotel was very clean, the staff very friendly and helpful and the ladies working in the breakfast room were amazing. Breakfast was good. Lots of cakes and sweets, however they could serve few more savoury things like veggie sausages and hushbrawns. The room was small but bed was comfortable. There was a kettle to make tea/coffee but only small paper cups not very good for hot drinks so my suggestion would be to provide proper cups and saucers. The city centre was about 20 min walk, however the bus stop was just outside the hotel. Busses 130, 131,131R will take you to there. All in all lovely hotel and we would definitely stay there again.

I had a great stay, I thought I had booked the room with a balcony but apparently you need to email them to ask as they only have 2 rooms. They gave me a nice room that was spacious and had a big bathroom. The shampoo wasn’t replenished and there wasn’t conditioner (I found this common in Italy. You have to ask for more shampoo. The front desk was very helpful with advice and restaurant suggestions! They had some great picks! The hotel is very close to the train station and approx 10 minutes walk to the beginning of the old town. It’s a nice walk and it felt safe, even at night coming back after dinner (just something to consider). The breakfast was great and had a lot of options! I would stay here again, it was a lovely hotel!

We really enjoyed our stay here. The room was great and the staff was very helpful and friendly. The hotel is located a little over a mile from the Piazza del Campo - it's an easy walk there, a straight line up the road. And you'll pass tons of restaurants and shops on the way.

Spacious, clean room. Staff was very friendly and helpful. Convenient for train station (with a long escalator ride up/down the cliff). A bit far from the center of the old city, but the city bus is usable and stops very close to the hotel. Not much dining nearby. Nice lounge/bar in hotel, we met other travelers every evening.

Friendly, helpful staff. Lovely big room for all our needs

My sister and I loved our stay at the Hotel Italia Siena! The room was clean and comfortable, the staff were very sweet and helpful, and the breakfast was amazing! The hotel is very close to the train station and a short walk to the historic centre. I would absolutely recommend it to anyone visiting Siena.