Location is near the train station

Excellent location and Very Helpful staff.

Excellent on all fronts

Loved everything about this place! Our room faces the front of the hotel and looked right out at the Eiger. The room was clean and comfy. The staff was very attentive and helpful. I would recommend this property to a friend and I hope I have the chance to go back!

Well located; excellent service; really nice breakfast, and lounge service and food was very good.

Rooms were spacious and balconies allowed great views. The bedding was not up to standard I expected with pillows extremely uncomfortable. I would recommend bringing your own pillows. Requested toothpaste for two rooms and were provided a single small toothpaste. No charging converters provided on requesting. Breakfast was outstanding and the staff very friendly.

Worst mattress I’ve ever slept on. Worst pillow. Worst sheets. Unacceptable bed. No AC. Room very hot.

1. Room: The room has a really fantastic Eiger view!2. Staff: When we first asked how turn on the fireplace, the staffs answered that it is just a model. After we noticed it is not a model, however, they finally turned on it within a second. Their attitude was so terrible.

1. Room: The room has a really fantastic Eiger view! 2. Staff: When we first asked how turn on the fireplace, the staffs answered that it is just a model. After we noticed it is not a model, however, they finally turned on it within a second. Their attitude was so terrible.

Genuinely friendly people with amazing service, warm ambience, great meals. Going the extra mile

I cannot say enough good things about the staff at the hotel. Traveling single, I had a lot of questions, and the staff at the desk fielded them all and were very helpful.The hotel is conveniently located about 3 minutes from the train station, so you do not have to walk far.The morning breakfast offered was a great way to start your day. I did eat at the hotel restaraunt one evening during my stay. The food was delicious. (I am more of a simple fare kind of person, so Iate in bars for dinner in town) However, I would return in the evening and have an after dinner coffee in the lounge.The only negative is the bath. I am used totaking showers. You are offered a nice, deep tub. (great if you want to take a bath) There is a hand held shower attatchment, but manuevering and changing hands while cleaning made for a mess.Other than that, I was very satisfied with my stay. If I come back to Grindlewald, I would stay at the Schweizerhof again.

I cannot say enough good things about the staff at the hotel. Traveling single, I had a lot of questions, and the staff at the desk fielded them all and were very helpful. The hotel is conveniently located about 3 minutes from the train station, so you do not have to walk far. The morning breakfast offered was a great way to start your day. I did eat at the hotel restaraunt one evening during my stay. The food was delicious. (I am more of a simple fare kind of person, so Iate in bars for dinner in town) However, I would return in the evening and have an after dinner coffee in the lounge. The only 'negative' is the bath. I am used totaking showers. You are offered a nice, deep tub. (great if you want to take a bath) There is a hand held shower attatchment, but manuevering and changing hands while cleaning made for a mess. Other than that, I was very satisfied with my stay. If I come back to Grindlewald, I would stay at the Schweizerhof again.

We like to hike and did three including the long hike at the Jungfraujoch(mandatory). Lauternbrunnen Valley leisurely stroll back to town from the waterfall(take the bus to the waterfall) but the best was gondola from Grindelwald to First and then hike to Grosse Scheidegg. have a nice meal at the restaurant and then hike down to Oberer Hotel or just catch the bus. Great way to end our trip to Switzerland. Trains are the way to go for sure. no rental car needed for our 10 days around Switzerland.

The assign seating for breakfast and will not change it, regardless! The rooms are not worth the price we paid and should not be given a 4 star. THe lobby was updated, along with a few rooms, but the rest is aged and outdated! Would not return. Staff was not flexible nor were they helpful.

hotel is close to train station and is well kept with large rooms, some with a fantastic view on the south. Pool is spectacular, indoor with a great outdoor view.

Outstanding space, wonderful location -- I called a taxi from the train station and was told it was just a few steps away...it was. The spa services were great and were easy to book last-minute. The breakfast buffet, which was included in my excellent rate, was amazing -- a wide array of cheeses, freshly baked bread that was still warm, cold cuts, eggs, bacon, many different teas to choose from, lovely fruits etc. etc..The chef's meals were pricey but exquisite. Overall, probably the best hotel I've stayed at in Europe for a very reasonable price.

Ideally located. Surrundings magical.

This hotel was very conveniently located, right in the heart of the Alps, and very close to the train stops. We took the half-board plan, with breakfast and dinner included. Breakfasts were very good and hearty but dinners became a bit boring until one of the waiters told us about the vegetarian menu. Best bet. Chambermaids were very stingy with soaps and towels. We had to keep asking for refills and new towels just about each morning. Charging for coffee after a dinner meal, which was included in the cost of our room, was very cheap. But overall, views from some of the rooms are outstanding and we did, for the most part, have a very pleasant time here. Would probably recommend.

Cheery and helpful staff, very comfortable bedroom, lovely wellness center, delicious restaurant

This hotel was fabulous! It is in an absolutely beautiful location. We could see the mountains right from our window. We stayed in a Junior Apartment, which was perfect for our family. The staff was very nice, our room was very clean, and the breakfast was excellent. We could walk to the train station and the town in minutes. We would stay at this hotel again in a minute. Our whole family loved this hotel!

Gorgeous hotel - extremely well maintained and appointed. Public areas were fantastic. The half board dinners were culinary art pieces -- six course beautifully presented. Service was impeccable. Owners were visible. This hotel is just off the main train station with beautiful views. The wellness center had four different sauna rooms and a "winter" room with "snow flakes". Perfect way to end a long day hiking. We are returning.

Excellent Hotel, we had a very nice stay! Our south-facing room was a little small, but other than that we had a perfect time. We got a rate including breakfast and dinner (demi-pension) and both were fantastic!

Beautiful hotel. Excellent restaurant and spa. Rooms leave much to be desired. They're small, dark, and the furniture is too basic.

There are a good number of really nice features at this hotel - very friendly and accomodating service staff, absolutely central location, modern and roomy new suites. The food is also at a high standard. The breakfast is fine, with a good selection of bread and basic cheeses and hams. What is really nice is the offer to order eggs and espresso coffees. The main part of the hotel is very old-fashioned. Cosy, but also tired. There is a new sauna and steam area that is quite nice, but far too small for such a large hotel. And there are absolutely no facilities for children, except for a rundown, moldy area with a ping-pong table, billiard and a bowling alley.

Hotel is in a great position however some of the staff leave alot to be desired. They were very arrogant. Not to mention their "internet" not being available as they had a conference in house - so the rest of us had to miss out getting emails etc. It is a really nice Hotel, but the rooms need updating badly...