Front desk personnel were friendly and helpful

My stay was comfortable. Checkin took a while because here was only 1 front desk agent. I only stayed 1 night, therefore, i didnt use the amenities. I didnt have any issues until I forgot something. I called several times and still haven't retrieved my item.

Very disappointed with our stay here. The hotel overall had a very musty smell. Everything appeared clean but upon closer inspection was absolutely not. I walked around the room barefoot after taking a shower (with dry feet) and my feet were completely black within minutes. Our shower glass door was broken and to get in/out of the shower was a weightlifting nightmare. Our toilet barely flushed and almost overflowed with even the smallest amount of urine.

Exelent

Location was perfect . Representative recommend a great place to eat across from hotel 10/10.

Well everything seemed very nice and clean. The gentleman that was there to check us in was very friendly and polite, very professional. Upon entering our room, very nice and clean. The temp was nice and we could see the pool from our window. Although we didn't use the pool, it would have been nice for a dip, but not very big. There is a complimentary breakfast, which i missed out on because i just wanted to sleep in. Pretty quiet, however someone was smoking something they shouldn't have been, you could smell it when stepping into the hallway. Security/staff should be walking the through the floors. Check out was at 11 am, so no rush, but express checkout we just dropped the room keys in a return box at the check-in counter. All in all, it was a nice overnight stay and not far from the port to catch our cruise. We would stay there again.

The room was smelling like smoke

Cleanest location I have seen in a long time. Great breakfast.

Internet doesn’t work!

The restaurants are far away and unavailable if you have to walk. The bathroom in the lobby is locked so of you have to wait for the check-in you must ask to go to the bathroom Boyfriend found a dying bug in the dresser Petty but no bacon in breakfast (the wall says bacon but it was sausage gravy)

Stay was wonderful and breakfast was delicious

Everything was great

Everything was okay

Don’t expect early check in at all. They don’t have any. They do have excellent customer service and we slept in the lobby for a couple of hours before check in. They have 2 long couches that worked for that. They have all shower amenities full sized. (Not to take home). Dove shampoo and conditioner. They have dove body wash and hand wash as well as dove body lotion in the bathroom. All full sized. The fountain water is drinkable and refreshing. They have coffee out all hours just no decaf (international delight creamer full sized. The beds are very firm. The showers could use a deep cleaning though. They have a shuttle to and from the air port. It may take a while to get to the hotel but the drive to the airport seems as it goes every hour 5 minutes after the hour. The pool was incredible! Soft water and very clean! The exercise equipment was very clean and they have a water station in it as well. Also a yoga ball is available just in case you’re pregnant. Overall a good experience.

The room had a musty smell, mildew in the corner of the shower and there was no hot water. The staff was friendly.

It was very clean

Good service manager was excellent and understanding.

You advertise they have wi fi they don’t not working and the front desk is aware of it. Can’t log on

The hotel was very conveniently located and the rooms were ok. The check-in staff was pretty friendly but was unable to provide asny extra pillows when asked. Our room was not clean. There were cobwebs on our lamp and blood on the bathroom wall. The biggest flaw was breakfast. Hotels.com says breakfast ends at 10. The check-in staff said 10. There was a sign on the breakfast area that said 9:30. We got to breakfast at exactly 9:05. The pancake machine was out, biscuits were out, most bread was out, bascon was out, orange juice was out, and when I asked if more was being put out I was told "no thats it for everyone. " 20 minutes before it was even supposed to end. Then the lady just walked away. We booked this hotel because usually Holiday Inn is great when it comes to breakfast.

Goid

staff was amazing the best ever.

good

Loved everything

Great spot for stays in FLL as well as before and/or after a cruise! Great location and amenities, close to airport with shuttle as a bonus. Everything was clean, staff was nice, pool was relaxing, and breakfast was good. No complaints and plan to stay here again for my next trip to FLL!

I love the area very convenient for shopping and it's close to the airport. It's a nice and clean environment.

The property was just ok. There were multiple things broken in our room. We brought to management’s attention, did not seem to care!! Will not be staying here again!

Very good parking. Breakfast is ok juice mqchine keep breaking down

Front desk staff is not kind.

Very unkind front desk. Breakfast area is too small that we could not sit and eat. Airport picking up took so long time to wait for bus.

It was wonderful

We saw 2 cockroaches in the bathroom early morning. That's a strict no from me. Everything else was decent.

Good hotel