Upon check-in, we were given a room that was already occupied. Had to go back to the front desk for a new room assignment. Hot water in the shower was difficult to get. Pool area looked like it had not been cleaned/ refreshed for several days. This properly does not meet Hilton standards

There was not enough parking for guests. Was not able to park at the hotel parking lot for three nights. Dogs from other guests were running around the lobby without leash. The gym is so small that you could not workout there safely. The handsoap was out in the public bathroom for more than four days The room has no microwave and refrigerator. I would like to have my money back due to misleading advertisement

It would be nice if a mini fridge and microwave

Overall, the stay was satisfactory. The rooms could use improvement such as securing loose wallpaper, rips in lampshades, and having more comfortable beds. Our main issue was the poor wi-fi which prohibited us from working on our laptops and from using a fire stick to watch tv.

There was no hot water for my shower in the morning

The property is super close to everything in Ontario.

Property is old but kept up nicely. Major drawback was the hotel parking, it’s horrible! There’s only about 10-15 parking spots at the hotel, you have to park across the street in a shopping mall parking lot! There are 4 lanes of road, 2 going each way, where you cross is by a bend in the road, which made it difficult to see oncoming cars. Won’t ever stay there again because of parking!

Toilet water not draining, no shampoo and conditioner and body wash in room and room was dirty and nasty

Property was run down, very basic, no fridge or microwave in the room. Staff were very unfriendly. Front desk never greeted me for check in or check out until I greeted them. Probably would never stay here again.

Good place to stay

Safe

Mini refrigerator was not provided my food spoiled the bath water or shower was cold all the days; dogs barking all night because pets are allowed! Smelled like pets the whole hall way ; The internet did not work kept going off never returning back

We stay at the hotel for two nights and never received any housekeeping services because they clean the rooms every other day.

Amazing from front desk to night people. And breakfast was amazing me and my daughter enjoyed every second even the pool. Definitely would stay there again. We traveled from high desert to celebrate birthday best stay ever!

The beds need upgraded but otherwise ok

Breakfast staff

The room was clean and conveniently located. The breakfast was great and staff very accommodating. I was pleasantly surprised.

Not many perks and no fridge or microwave in rooms - property needs updating- beds not comfy - front desk guy was great though

Staff was not friendly. Hotel is extremely out dated and outside seem very unsafe. Not enough guest parking on hotel property. I do not recommend this hotel.

Hotel room was comfortable and clean. The outdoor areas needed some serious cleaning though. There were full ash trays dumped out in back and front of hotel outdoor areas and trash in the bushes by the back door. No trash cans outdoors by the back so people probably just set it there there for staff to grab since there was not anywhere else to put it. There were tons of ants in the swimming pool area so property could probably benefit from insect repellent services. After checking out, we got to our car to find it infested with ants. Like seriously had to go to the closest car wash to vacuum them out but this still did not get rid of them so went to Target and purchased ant spray to get rid of them and there are still some stragglers left, ugh, one is one crawling on me still 8 hours later. Aaaahhh!!!! Perfect stay other than the ants though :-)

We always stay here when we are in the area. It is near a mall and various restaurants within walking distance.

This room is extremely clean

The property is close to a freeway. Not enough parking for size of property. I was told Overflow parking was a across the commercial parkway in a shopping mall lot. Not acceptable! Once settled in the mediocre room, we found there to be no hot water. The front desk was notified and they said they will let management/ maintenance know in the morning. Again unacceptable! The property was not a 8.8 as rated in Expedia review.

Good stay

A Hampton Inn that needs a property refresh.

Enjoyed this property Friendly and clean

This is a Nice property , clean & comfortable. Rooms were Great ,although not much amenities or parking. Would stay & try again next time

It was excellent, is a very nice place with a mall to close , restaurants .

Quiet stay at Hampton Inn

Covering on AC unit fell off, parking was apart of the mall parking.

No airport shuttles. But the property was quite nice. Enjoy my stay.

It was fine, however they only do cleaning every other day, this was not disclosed on the site. So I ran out of coffee and soap and had ton request it.