Internet wi-fi never worked.

Clean convenient

A decent spot to stay in the beautiful village of Ellicottville. Great location, welcoming staff, walking distance to a variety of restaurants, taverns, and shops.

Centrally located within the town. Easy to access nice dining options.

I would’ve given a 5 star review. However, during our 3 night stay housekeeping never came to our room to clean it. We had a 3 day pile of dirty towels as well as garbage.I did speak with one of the housekeepers and I was apologetic for the towels that were dirty in the bathroom. The woman was very pleasant and said, oh that’s okay. One can imagine how I felt upon our return to see that our room wasn’t cleaned. The amenities that all of us enjoyed were the use of the indoor pool as well as the hot tub. The grounds of the hotel were extremely clean and well maintained. Outside of the issue with housekeeping the rest of the hotel was very clean. The front end staff were very accommodating throughout our stay.

It was very clean and Kim, the woman who checked me in after 10pm was very friendly.

Plenty of parking within walking distance of all the breweries, shopping and entertainment. The only thing was the room smelled like cigarretes had to buy some fabreeze. But other then that it was a very great location..we had the pool and the spa to ourselves most of the time. Not busy or crowded.

Our room key round not work and it was clear that the other guests were having the same issue. We had to be escorted to our room by staff any time we wanted in because only their keys seemed to work. It's a serious security issue that the staff absolutely knows about. The woman told us this was a long standing issue.

It’s really come dated. No hot water in the shower and bedside lights did not work. And not so cheap!

My stay at the hotel was excellent.

This hotel had an amazing staff. So friendly and eager to please. Although the property could use some updating it was amazingly clean. Will stay here again

We were there for a craft show in Franklinville and it was easy to get to and accommodations were great

Excellent location and property all together!!

It was a clean room & very spacious.

Tanya was pleasant and very professional! I will definitely stay here again! Thank you Tanya

Good place to stay.

It was great !!! I’d come again

Everything was awesome

Nice place to stay. Clean and everything is in walking distance to town food and drink. Hot tub and pool very clean. I would recommend

Was a perfect room for the weekend. You can walk to most of the amenities. Really enjoyed the stay. If your kids are into sports, definitely take them to daily city train and have a pizza next door.

Clean, great location and helpful, friendly staff!

Very clean place. Breakfast was good and everything is within walking distance.

Staff friendly, rooms clean except the tub did not drain. I let front staff know and they sent someone up to look at it the day we left. Bed comfortable, sheets clean, room was vacuumed.

Very nice hotel in the ellicottville area. Comfy bed , very clean, breakfast good

Old and dated- in dire need of a facelift considering the area it’s located and for what they charge. Entire building looks old and tired. No USB plugs so be sure to have your own adapters but hardly any wall plugs so- good luck! Very large lobby area with breakfast crammed into one corner made it crowded!! Smallest hotel TV I have ever seen.

The shower did not get warm, the water pressure was terrible. The loghts in the room did not work. Very overpriced

Clean. Smallest TV of any hotel room I've stayed in. Hot tub out of service.

The welcome staff was SO nice. I'm sorry I don't have a name but she was welcoming, quick, and made check in after a long drive very easy.

The front desk agent was rude and conscending... will never stay at that hotel again and will tell everyone I know not to stay there...

Close to everything

The man running the desk welcomed us to Ellicottville so warmly. It was so nice especially in this day of age where most people barely recognize you being there.

Wyndham is a large chain that can make a significant environmental impact where plastic is concerned. I found it disappointing that this location is still using the small plastic bottles for shampoo, lotion, etc. Wyndham must change to the large bottles for toiletries. It would probably offer a cost savings as well. Second, the front desk person was personable and welcoming but when we got to our room, neither of our key cards functioned. If it is not already in use, the chain should implement a front desk device that allows for verification of the key function. With a late check-in after a long drive, the last thing that a traveler wants is to have to return to the front desk because of an error that could have been avoided. When my husband returned to our room with the reactivated key cards, the clerk accompanied him to ensure that they were working. The bed was comfortable and we had a reasonably descent night. The shower was also good.