Place is outdated and expensive for what it is but the staff was very helpful and nice. Breakfast was included but it was disappointing (not many options and eggs tasted so bad they were basically not edible). The gym is also very very small but the pool was nice.

Easy access from the interstate but still very quiet. The staff was very nice and helpful. Gave us great tips for dining and shopping in the area.

Super Hotel

The AC in our room didnt work right and desperately needed a new filter. The carpet was dirty, lamps were dusty and the door handle to the bathroom was broke

Customer service was excellent. Rooms were averaged and needed updates. Plenty of parking lot Pool need update and keep the windows close or doors so ww dont get bother by bugs.

Liked the location and the surrounding area.

Rooms are being painted and bathrooms are being updated and it looks very nice. Renovations are going on during the day and were no bother at all. Pool was wonderful and we thoroughly enjoyed using it. Breakfast was ok.

Very clearly under renovation. The heating / cooling unit in our room was not working but we were all settled and too tired to move so we just opened the windows and slept like that. Not unpleasant but not what we were hoping for. Entire hotel smells musty. Hope the renovations go well because the staff is lovely.

This best western was under construction yet they still took reservations. I never leave reviews, but since it was such a bad experience I feel compelled. To even enter the doorway on our wing, we had to dodge various construction materials (old tubs, shower doors, sheet rock etc) that lined the hallway and propped the door open all night. The carpet was being ripped up to be replaced so we tripped on the loose material. The room was dated and dirty with dust and grime from all the construction. We all left sick from breathing in the dirt. Maybe this will eventually be nice, but they shouldn’t accept money/reservations while under this amount of construction

Under construction

Nice place

Rooms too small and not clean.

Good place

Food was badly prepared. Room was smelly and not clean.Microwave was not working. Washroom sink was clogged. It was not a pleasant stay.

The hotel was a no frills place, but it was comfortable and the staff were friendly and helpful. The close proximity to Mt. Washington was what we were looking for, and we definitely got that!

We've stayed here many times, but the value isn’t what it used to be and there was no advisory that much of the building is under construction. Dust everywhere. The breakfast is not worth it. Won't return unless the value improves.

The hotel is really run down for how much it cost for one night

Hotel very clean,friendly staff.Though it appeared renovations were being done,it didn’t effect my stay.My room faced the mountains.

Room was ok for some reason not sure why but our bed was not made on a daily basis only towels and washcloths replaced and trash emptied. Remodeling going on our last morning near our room was a bit noisy glad we were leaving. Location was ok close to highways.

Pool was under maintenance and we couldn’t use it

I don't mind 'excusing appearances' while undegoin construction, but pulled up carpet and debris (not to mention beer bottles) at the entrance to the only elevator is unacceptable. These were unsafe. In addition there was an empty alcohol container left in our room by a previous occupant and spiders on the bed. Unacceptable. I have pictures.

Under construction

The hotel is currently being renovated, so the corridor with the elevator is a construction site. Our room had not yet been renovated and made a dated impression. But all necessary facilities were present and working. Nice and helpful staff, especially the cleaners. Of the 5 hotels during our trip through New England, this was the least good.

I like that there was a pool. I also liked that the window in our room opens. The breakfast was okay but I was actually expecting less than what was available so it was better than expected. What I didn't like was that we ran out of TP as the roll wasn't new when we got there so I had to ask the front desk for some. There was lots of mold in the caulking along the tub on the floor. The tub curtain was broken and moved so that the curtain wouldn't close all the way. The toilet seat was very loose. There was a really bad smell which I later located to a wet spot on the floor by the night stand. The paint was peeling off the wall near the ceiling. There wasn't enough electrical outlets in the room. The heat/ AC unit was very loud. The hotel was doing renovations to the north wing of the building which didn't bother me but it make it more difficult to get the luggage cart to the elevator.

The property is definitely showing its age; our rooms were clean but the overall feel of the hotel is that it is old and needs renovations to make it more pleasant. The staff were friendly, and the amenities were fine.

Cheap location with amazing views near many out door activities.

Great pool for kids to play in

I've been here since February. Initially my stay was great. Then the prices began to go up so I've decided that this is my last week.

Good location

Ok

This was an amazing hotel. Highly recommend

Very friendly staff, clean hotel with nice amenities for this price point. I look for "clean" and "safe" in my hotels. If you are looking for luxury you might be disappointed. If you are looking for a clean, quiet place to stay with helpful, friendly staff while enjoying the nearby white mountains you will be pleased. Free breakfast was plentiful and the expected fare of powdered eggs, toast, muffins, waffles, cereals, yogurt, and fruit.