Avoid you will pay for breakfast but lucky if you get anything edible cold hard eggs o er cooked bacon, we wait 30 mins for eggs and there was a lot waiting so gave up, tried to talk to staff waste of time poor food hygiene cross contamination.

Lovely character property. On arrival for an afternoon tea, couldn't check in early but offered the tea before time which was good. Afternoon tea was mediocre. Didn't live upto the website picture, but ok. Room was good except for a mattress that dipped so felt like you were sleeping in a slope. Very quiet area and a decent sleep. Breakfast was in the dining room with a good English breakfast variety. Not sure if catered for vegetarian as didn't see any alternative option. No serving spoons were out ready so had to ask and then had to share amongst various foods which probably is against health and safety standards. Could have invested in a coffee machine with options as all tea and coffee were sathets and very 1970's! Not everyone likes Nescafé! Not enough fruit options at breakfast . Just boxed cereal or cooked food. Probably wouldn't stay again but pleasant.

Very pleasant place to stay - visit was for a cycle event so a comfortable relaxing environment was much appreciated. Room was clean and everything worked. Staff friendly and helpful.

Excellent building, tastefully modernised. Only criticisms were there was no covered bike rack and the only two real ales were both Greene King. There are excellent local breweries, Ampersand and Grain come to mind plus local real cider so surprised they didn't have these kind of options

We had a good stay there it's our 2nd time of visiting the hotel

Stayed for a week and we absolutely loved it! The hotel has great historical significance and maintains a lot of its OG character and charm. The service was excellent and personal. We also had English breakfast which we thoroughly enjoyed.

Lovely looking property from the outside unfortunately the inside is in need of some TLC. We had booked and paid for two nights but checked out after one night.its a shame with the right experienced staff and some money spent on the place could be fantastic venue.

Hotel built in 1655. So floors uneven, everything a little wonky, massive iron key to room, food not at all good, staff sweet, it’s near my family too I’ve stayed here a few times.

Service was great and very friendly. Breakfast was excellent. Few little issues - TV did not work and our window had been left open which would have been ok except for the fact that the staff had their smoking break outside under the window so our room had a really awful smell of smoke which was so bad that it was still there the next day and did spoil sleeping in the room. Shower needed a curtain as couldn't help soak the floor as one not in place. Room 8.

Our stay was in the coach house, not the main hotel. Conversations, television sounds and snores from adjacent rooms were overly intrusive, and general maintenance poor. The hotel overall was acceptable but I would not be staying in the annexe again!

Room carpet was dirty and stained and overall room not very clean. No net curtain on a ground floor room so was overlooked. Staff were very friendly and helpful.

Old rooms, shower hardly worked and rationed breakfast

Staff were not great! When I arrived at 20:30 they had already closed the kitchen. fortunately a pub close to the hotel had a completely different attitude and turned his oven back on so that he could cook me some food I had to listen to a heated argument between two members of staff during breakfast with plenty of swearing! The room was in need of modernisation The hotel has great potential as it is a beautiful building but they need the right staff who understand hospitality

The hotel dates back to 1655 and is beautiful! The food is excellent and the converted stables that i stayed in were very nice and old. Breakfast is no earlier than 7:30am which is fine.

Under new management, just finding their feet, but so welcoming & very helpful my room was warm, welcoming & well stocked outside weather was -5 but room was warm & cosy. Great menu & bar will certainly use again

Lovely looking room with nice furniture but totally let down by the bed which was very basic and uncomfortable.

I cannot praise the staff highly enough - they were wonderful to us when we had a crisis with our car.

Suburb Rooms excellent and beds very comfy (didn't won't to get up for work) Friendly staff Friendly cat Food the best I've tasted in Diss, cooked to perfection & not over priced Good range of drinks @ very reasonable prices Overall we would most defiantly stay here again if they let us

The staff were great and helpful. The hotel was perfectly clean as was my room. The food was ok nothing out of this world.

its a really nice place to stay easy reach to different parts lots to do near by or as we were visiting friends all round worked perfect for us.

Warm clean and comfortable,

Beautiful grounds. Beautiful room. Bed wasn’t very comfortable & I didn’t fancy the menu either. But overall I did really like the hotel and the hotel room.

Staff were friendly and helpful. The room was clean and quiet. The evening meal and breakfast were both very good. My only criticism was that the mattress was starting to sag in the middle which meant my sleep was a bit less sound than it might have been.

The worst night sleep possible. Cheap bed linen and cheap uncomfortable mattress. Never again

The stay was lovely and staff was friendly and welcoming. Breakfast was nice but could have been larger.

Oldie worldly… 4 poster bed…massive fire place…everything in room was crooked like a haunted house

Lovely aged cosy place to rest your head with great parking.

Overall the stay was ok. Although the room wasn't the cleanest I've stayed in with stains on the bed and hairs in the bathroom. TV was way too small for the size of the room and the shower just trickles which was probably the most disappointing part. The bed however was very comfortable. It's also worth noting that the doors are locked at night and you have to ring wake someone up anytime after 11 if I'd of known this beforehand I wouldn't of stayed as I struggled to get back in after I'd finished working that evening. Highly frustrating.

clean friendly hotel very quiet location

Food was awful

Very welcoming and we felt very safe with everything in place for the current situation. Beautiful, comfortable room. Very good breakfast and delicious pizzas!

Nice and clean, plenty of parking. Good stay all round.