The staff were friendly, approachable and helpful. The breakfast was wonderful. The room was roomy, however, our first room had a constantly running toilet, so the front desk readily moved us to another room ( two floors exactly below the first room), much better, but we could still hear the upstairs toilet running in our bathroom. We will still return to the hotel.

Briana provided great customer service! Hotel is in a safe place.

The bed was incredibly firm.

Very friendly staff

The staff was very friendly

We stayed in a handicap room. It was big and spacious. Two things missing in our room; One, Having 2 chairs vs just one. My wife and son who both have medical issues could not sit and relax at the same time, especially if they wanted to enjoy their food in the room. One other issue is the lack of storage for our clothes and personal items. It became an inconvenience not being able to fully unpack our suitcases, and store them out of the way in the closet. We had to keep our suitcases out in the open which caused more obstacles to walk around, especially in the mornings. Otherwise our stay was good. *4

Fantastic place to stay

I like everything in this place,

So far so good.

Sanitary condition like flea or mosquito issue.

Nice staff

Even though there was a global cyber attract the week end we stayed and the room keys weren't working, the staff was very good about escorting us up to our room to let us in with master keys. They were quick and very nice and friendly every time we needed to be let back into our room. They also provide a very nice breakfast, with a wide assortment of hot and cold items and great coffee! Wonderful staff and really beautiful accommodations at a reasonable price. We had a very pleasant, worry- free stay. We highly recommend Hampton Inn and Suites, Chino Hills.

Nice

We stayed in a king suite and had a blast! We used the app to check in and the digital key to get into our room. It was a breeze! The kids loved the free breakfast too. This hotel is located next to plenty of shops and eateries. Great location!

I have stayed at the same Hotel a little bit over a year ago and the stay was great. I don't know if Hilton acquisition has anything to do with it, but the rooms were changed drastically, and not favorably. The only thing positive was the bed which was comfortable. The refrigerator wasn't plugged in and it took awhile to find out that the powerstrip was pushed under the dresser which made the switch to be turned off. The control was also set to off and I had to pull the refrigerator out to get access to the powerstrip. But the biggest problem was that the internet was not working and when we called the pront office they blamed AT&T. I don't understand that a large company like Hilton does not have a backup provider if AT&T has an outage, which I understand will happen. People are these days dependent on having internet access for their phones and computers. People had to go outside og the Hotel to just use their mobile phone. A great disappointment after our good stay a year ago, which trigerred my reservation there in the first place.

Flea bites me and suffered a lot!

Nice

Room was not available at check in time

Nice hotel

Very nice hotel! The service was great! Will come again definitely.

Overall solid hotel

Great customer service!

Like how they have a mini fridge and microwave in the room. It is also close to a theater and good dinning options.

Great stay

Ok

Sheets were dirty with blood stains. Refrigerator didn't work.

My family stay here @ Hampton Inn was great. Very clean and quiet. Staff was very friendly and nice. The breakfast was very good.

Look no further than Hampton Inn... Very welcoming & friendly staff... Coffee & Tea 24 hours....Full Breakfast in the mornings 🌄 Modern & clean rooms....Nice carpet in.the hallways....Very updated property...I would definitely stay there again and highly recommend !!

The hot tub

Super comfortable visit. Stayed for 3 days 2 nights with my kids ages 5 and 2 and my husband very spacious rooms, not a lot for the kids to get into. The room came with a coffee maker, fridge, microwave and shelves very cool! There was free breakfast every morning and free coffee and water all day in the lobby. Will definitely be back.

Great hotel , nice staff , yummy breakfast, comfort bed, nice size bathroom and shower . The location is fantastic too .Stayed 2 nights , disappointed they did not clean the room after night 1. Other than that great stay .. definitely will stay again.

Everything was great. Breakfast was good, room nice and updated, complimentary water bottles, and sack breakfast to go was convenient. Staff was very nice and professional. Amenities were top notch.