We liked everything our favorit hotel

Our stay was good to very good ,just be aware they charge 98€ for parking for 2 weeks! The BIG problem is the bar. During the day time you have to form a cue to purchase drinks, this maybe ok for most but being dissabled i had to sit the bar. I was totaly ignored and got no better service from the reception staff. 1 good point though goes to the EXCELLENT Christian as he had no problem and apologised profusely because the femail staff would not even accommodate me.

No phonic insulation between rooms. Both neighbor were loud till late in the night. Restaurant food for dinner and breakfast was really low quality. We’ll not come back there.

Nice hotel with friendly staff. Would not stay again though as paper thin walls meant we could hear our lively neighbours well past midnight and again first thing. This definitely took the edge off an otherwise enjoyable stay.

Beds not made, restaurant staff didn’t clear the tables and left people with piles of dirty dishes stacked up while they were talking, poor choice of meals

Very noisy restaurant, unfriendly almost hostile checking in staff

Great value hotel in lovely surroundings with beach access. The buffet would be better if the hot items were served hot.

Thin walls in the room. Noise from adjacent room, but quiet just after midnight.

Great customer service and very clean. All staff were friendly, and accommodating. Air con in room was very effective and my room had a fridge. Highly recommend!

Normal

Ok

Room facilities very poor. Although we had a fridge there were no tea/coffee making facilities. Beds very large but pillows very hard and uncomfortable. Breakfast was limited in choice and hot chive very limited.

The photos of accommodations misleading, no bathing with a view

The wether was not so good very wind. Service so so . Food was nice . Facilities ok.

We only stayed for one night for Dinner, Bed and Breakfast, all of which were good. There were a lot of children in the Hotel (mainly Spanish) sometimes running around the dining room, it was a weekend night so could be different at other times, personally I enjoyed seeing them, but some people might not.

Well where to start .. after when i came i had to ask for everything becose i did not really got any information about where is elevator where to go for breakfast i had to ask everything and after i got answer.. on breakfast uff .. cold food even that it supposed to be warm it was cold, when it comes to options i have laktose intolerance .. not much options for me than but to be honest after i saw cockroach running toward me i gave up and left after screaming (sorry didn't took pic in that moment i was jumping on chair).. also room.. very small pillows one thin blanket which was supposed to go over normal blanket for sleeping.. there was non so i was 3 days sleeping over this thin blanket , toilet was after one flush leaking water constantly til i pressed it many times. Not super clean inside hotel also many stuff around but on positive side location was really nice and out of everything 😀 .. dont recommend at alltho and would never ever go back , not worth money

Too much queuing, reception, and restaurant. Food disgusting, no wine list, appalling. That was dinner. Breakfast was also terrible. Checked out after 1night.

I hoped someone before me told me this. Please don’t stay here if you’re not a family or an old couple. It’s 500 rooms and 1 dining room. So there is 15-30 minutes waiting time in line to get to the dining room for breakfast/lunch/dinner. It’s loud because all the children. Also when you stand at the cantina the Spanish elderly squeezes before you to get some food, very rude. Outside at the pool area it’s also loud all the time, no quiet moment at all because they have mini golf tournament, spinning and so on and everyone are clapping and cheering. The rooms have thin walls so you hear what the neighbors are saying and doing, and they hear you. So couples between 18-65 years, take another hotel, pay some more and have a quiet time with your loved one.

If you are British STAY AWAY this hotel does not like the British couldn't make it any clearer. Staff on check in extremely rude no greeting or conversation at all. Bar staff as bad, the elderly man (The manager) should be sacked He was just down and out rude. The rooms are too small for two queen size beds can't swing a cat in them. Food at best warm not much variety had to use the microwave to warm up ended up eating out. Hotel is close to the beach but thats the only thing no bars or restaurants any where near hotel it is in the middle of no where, very difficult to get taxis went to Guardamar one evening and at 11pm couldn't get a taxi back to hotel had to walk for over an hour through a pitch black lane Mainly Spanish guests most of whom where as rude as the staff. The entertainment was dire, the bar area reminded me of a school canteen with metal chairs and tables no nice seating area's, no music, no atmosphere. They advertised satalite TV yes they have it but in every language apart from english not even a news channel. I would not recommend this hotel under any circumstances do not waste your money

Very good value for money all of the staff were very friendly and found the food and drinks very good and an excellent choice plenty of sun beds and very clean would not hesitate to recommend for a quiet relaxing holiday

We never have chance to know how much is it.

Wasn’t very happy that I’d booked a room with a bath and was given one with a shower. This was resolved fortunately by the staff after complaining. Disappointed that no coffee or tea making provisions in the room and the fact that the bathroom locked us out - obviously a common occurrence by the quick fixing response. Bed comfortable and balcony as expected. Excellent access to beach but didn’t like having to pay for safe and parking. Food was a buffet for each meal and social distancing difficult there. Food selection ok.

Close to beach and reasobaly priced accommodation

Lovely hotel at edge of Guardamar. Friendly staff and entertainments team. All rooms have sea view.

The baby pool is wonderful! And the Beach!!! Those were the best things in the hotel

Hotel was very clean and rooms comfortable. There was parking on site at a cost of 4,50 euros per 24 hours although there were some free parking spaces just outside the hotel but these were busy. We opted for full board and there was plenty of choice of food. There were two sittings for dinner and breakfast and your slot depended on whether you were on an even or odd numbered floor. The only (slight) negative is the fact that whilst there were a fair number of lifts, they were often busy and so had to wait for a free one. There was a stairwell which was fine to walk down but if on one of the higher floors it was a long walk up! Short walk to the beach which was very clean and lifeguards on duty.

Like : rooms basic but ok, food was blant and cold but plenty of it of you go soon enough. If you fancy breakfast at 10 , dont bother all you will get is dirty tables and empty pans. Despite breakfast meant to be served until 10.30 all cleared by 10.20 Didint like : customer service : 0, customer care: 0. Staff make you feel like you are an inconvenience, receptionist put zero effort to make you feel welcome, entertainment for kids - none. Would not comeback.

We stayed here in Feb 2020 with my partner's parents who are retirees. Though we know this style of hotel is never going to be the most peaceful experience, we were surprised with how much you could hear between the walls and how disruptive the people on our floor were. Next door to us was a couple that was fighting and never attempted to use a quieter tone of voice and we had to call security. We could hear everything. Down the hall was a group of teenage footballers who had no sense that they were sharing a space and would talk in the hallway and even play football in the corridor late at night. They were quite rude, too. Again we had to call security. We were surprised that with a hotel that was half empty, the hotel didn't put these young people in their own wing so they wouldn't bother all of the older people who were staying here. The food is fine: a pretty good mix of food from a buffet, but we wish there had been more flan. I wouldn't ever stay here in season, but if you want a cheap place near the beach and within reach by car of some interesting towns, this is fine. Nothing special. The views of the beach are nice and each room patio is private. But overall, there is too much noise that carries between rooms and some pretty horrible guests. I will say, though, that the staff are very nice and helpful.

Big hotel, nice pool area and on the beach. Good was okay found something to eat in the evening Staff was nice Can imagine it being really busy and over crowded in summer. Rooms was nice but walls thin as can hear everything

Excellent hotel to stay at

The problem with this hotel is that the walls are thin and if you got people talking both sides then its no good unless you bang on wall to shut them up or your a bit deaf not to hear or a deep sleeper and I found the food was the same nearly every day.

very old and tired, staff where sometimes abrupt, especially the evening bar staff why would you sell drinks at 12.26 and then ask you to leave the lounge because they where finished and needed to close the lounge, we where told to put our drinks in flimsy plastic cups and sit out in reception . have travelled all over the world and this is the first time have ever had to do this very embarrassing .