Pool was closed, WiFi did not work, rude front desk staff. I booked a hotel with a pool for a reason in FL and I couldn’t even use it. Also got an F for an assignment due to the WiFi not working. Will not return. Door did not seal all the way around the edges. Only one additional in room lock.

Booked a kitchen and when i got there they said that wasn't what came across on their computer. It sure felt like i got ripped off. Room was basic but the bed was comfy.

Property looks like they've attempted to update but it was not the cleanest.

This hotel is nothing like shown in the pictures.

My stay was ok. The room was large but the ceiling was in need of repair. Overall not a bad room. The front desk staff was ok at check in and friendly at check out. NO continental breakfast during this time of COVID.

The room was very clean and spacious. When checking in, the office asked for an additional $150 cash deposit which was surprising. Also, there was a tv in the room but no cable to watch anything. The ac barely worked and when checking out the morning office personnel could not find the paperwork showing I paid the cash deposit. It took almost half an hour to finish checking out and get my deposit back which was very frustrating.

I found this motel...confusing. First, the “inn and suites” & pictures of rooms/pool online gave higher expectations than the stay could have met. This is a MOTEL - shady feel/poor service match the stereotype. Upon check-in, we were told a $100 deposit would be charged to our card because we went through a third party (we paid in full online; sign posted states they charge $150). We said okay-and after we paid/signed, were told the pool was closed. Although they have spotlights, they “don’t turn them on, so the pool closes at sundown.” It was 6 pm. The room was pleasant/clean and the furnishings were mostly newish. The couch/curtains were older/stained, but the shower/sink/bedding was making the most of it. The next morning we attempted to swim, but the pool was locked and nobody was at the checkin window. The “Ring for Service” bell was removed. We ate & the pool was still closed at 10:30. I found a phone number posted on the other side of the building and spoke to someone who rudely said checkout was “in 5 minutes,” and questioned why we’d want to swim for 5 minutes. Checkout is 11, so I asked if the pool was open or not? He hung up and came out to say we had to leave AT 11. I said usually you can swim after checkout but that’s fine - we still have 25 min! Would it be possible to check out late? He was very put out but said yes. The pool wasn’t heated but my kids had fun. Some guy drove up and told us if it started raining we had to get out and leave. So weird.

I used two rooms for employees. Having to post CASH deposits for each room was a pain. We typically travel with credit cards. No ATM on site, had to drive off to a bank to get cash.