Great hotel with access to downtown.

Great staff

Great hotel, but next time I will get one of the cabins across the street which are part of the property.

Please note that they do not have a hot breakfast available. I hate to have to give a poor rating, but I have to report my experience. There was no one at the front desk at 9:00am so I dropped my key card in a basket and we left the property. Several miles down the road I realized I left my cell phone in my room. When returning, there was still no one at the desk but I remember there was a housekeeper on our floor. I tried to communicate with her to ask her to let us back in the room but she spoke no English and I spoke no Spanish. So I went back to the desk and retrieved about 30 key cards from the basket and tried card until I found the one that opened our door.

The staff were the best. The room was nice.

One thing that I liked about this property was there many amenities such as smores and ice cream for the hotel guest. The rooms were very clean and nice I would recommend this hotel to anybody.

Staff were super helpful.

Hotel was in good condition. Location was great, walking distance to shops, food and entertainment. Rooms were basic but had all the essentials. Nice touches like free ice cream and s’mores kits.

We had a very pleasant stay at this hotel.

Good

Excellent all around. Breakfast and snacks were abundance and necessary.

The staff was amazing! Property was clean and inviting. Great location to Yellowstone entrance, restaurants, shoppers. We had an emergency come up with home and had to cut our stay short. The hotel management and staff worked with us to get our refund on remaining nights. Cody and Betty were the best!

Beautiful facility and great location

It was a nice experience but realize ther is no air conditioning, no TV or WiFi. Was a little miffed that at 8 am housekeeping knocked on our door to see if it was occupied! They clearly are aware that check out is 11 am, we were still in bed. I feel the price was a bit much for the stay. 1 and done.

This was a very comfortable hotel and a great base for exploring Yellowstone. The smores in the evening, laundry facilities, and breakfast were great bonuses. Highly recommend, especially for families.

The location was convenient, less than a 5-minute drive to the West Yellowstone Park entrance and about a 5-minute walk to the town with a lot of shopping and restaurant options. We didn't spend a lot of time in the hotel, so it was fine for what we needed which was a spacious room and a convenient location. My daughter loved the pool and the game room.

I like it a little cheaper, but all in all it was a great choice

A really nice friendly hotel, stayed 4 nights and no issues. Close to the park and walkable to the town

Beautiful

Staff very friendly

nice hot tube after a day walking at the national park.

Impossible to contact anyone on the phone. After l o n g wait no one spoke English Flight canceled but they can’t cancel room because the not authorized but management is not available and don’t know when they will be back Customer service has completely gone to “0”

I like the room is quiet.the front desk staff was very friendly.

We stayed at Yellowstone Park Hotel for 4 nights for our Yellowstone trip and couldn't be happier. The hotel is clean, super quiet, minutes to Yellowstone entrance, provides light breakfast, game room, s'mores, and ice cream. I love that the breakfast room is open 24 hours with water/juice available and just a place to sit down an eat take outs if you need to.

Good

Great place outside Yellowstone national park! Clean!

Pros: Family friendly with free s’mores kit and ice cream. Excellent fire pits to sit around in the evening to cool the smores and great arcade games room for the kids. Excellent location within walking distance to town. Friendly staff. Cons: Room cleaning did not occur even though requested. Shower curtain smelled badly. Breakfast ran out of food during busy periods. Overall: Positive experience and would recommend for families.

I loved that the hotel had complimentary smores and ice cream in the evenings.

Beautiful hotel. We stayed only a day before we moved to the next part of our trip. My husband that if we come back to Yellowstone, we will stay there the whole trip. We loved it. We had a lake view on the first floor and there was a bison right outside our window. The restaurant was fantastic. Great food. The service throughout the hotel was top notch!

Great location. Kids loved the arcade and pool. Great place to stay for visiting Yellowstone with kids!!

Bedsheets and towels were not replaced after one night.

Beds were old, continental breakfast marginsl, staff not knowledgeable