We like the centre of Porlezza, the lake and area around, the coffee bars and restaurants, the very good breakfast at the hotel,,the local market; overall: to visit Porlezza..!

A great small hotel. We expected a restaurant, but it was only for breakfast. Nice small pool, but note that there is no service by the pool (no drinks, no coffee, and no snacks). Our room was nice, but it would have been better if we had air-conditioning and a fridge. The staff was very service minded. The view and the balcony were awesome. The city of Porlezza is small but has the things you need on a vacation: Beauty, the lake, a Beach, and some restaurants.

Really lovely hotel in a beautiful location, with exceptional views. Daily breakfast was great too. Only down side was the lack of air conditioning, although we did stay during the recent heatwave.

Great location. Nice staff and family

Amazing view!!! Great value for money for such incredible view. Family business

Quiet neighborhood in a small town. Right next to the lake, the room was spacious. It was a pleasant stay.

The missing Air-conditioning was the main deal breaker . The beds were very uncomfortable ;I left with a back pain. The wifi was really bad , unstable. The pool is open from 10:00am to 07:00pm .All good until you realize that during the day you cannot use it too much and by the evening the staff tells you off at 07:00 sharp in a non polite manner. Durring my stay ( june 20-27 ) I had a surprise of a construction site right next to it . Every morning 07:00 sharp the workers uill cut in iron and wood making a awfully loud noise . No minibar in the room . The rooms are looking awful, everything is old and works like it . On the balcony you get just twoplastic seats over-used and mini table. Overall the worst experience I've ever had.By the end of the holiday I got so pissed that really made me hate this place . The only good parts are: the location and the fact that the cleaning staff did a perfect job considering that the showers were not sealed properly and water will get out all over the bathroom. Nothing more , nothing less.

It was very difficult to get to this hotel, unless you drive, as the town doesn't offer taxis and we were unable to hire a driver. We ended up taking the city bus which wasn't a great option with our luggage and with the bus timetable. The hotel itself was right on the water and five minutes to the beach. The staff was exceptional friendly and helpful. The wifi wasn't great and the hotel didn't have air conditioning so in mid-July we had some hot nights! Overall tho, we were quite pleased. Just ensure you are aware of the lack of taxis and no air conditioning as those things took us by surprise.

My friends and I had a pleasant time at this hotel, it is in a quiet area where locals are just across from the lake. It is an older building with very small amenities such as little bathroom space but it was sufficient enough for us for our 2 night stay. Keep In mind they have no air conditioning in the rooms at least none that we saw, however we let the windows open for a breeze and left the fans on and that kept the room cool. The front desk employees were so kind and helpful, they suggested great places for us to eat in the local area and provided us with great service. I would definitely recommend staying here for a short time.

Pablo runs a three generation business, he is there from early morning to late at night and made us feel very special. He attends to your every need pool towels to taxis. All staff are delightful and we were mutually upset to leave Excellent location, food. People return for decades to this hotel. Thank you Pablo for making our stay so wonderful

Beautiful place overlooking the lake , pool was great ,food was super, staff very helpful, would certainly stay here again...

The owner of the hotel is very friendly and helpful. The hotel is by the shore with fantastic view of the Lake. The room has no air-conditioning inside so I had to leave the window open to get fresh air. Nice buffet breakfast is served in the morning. There is a 5 Euro charge for the parking.

Quick stop on our way to Germany, worked out well.

Great older hotel, but very well kept. It is lake front - we had a room with balcony for an extra $10 ! Perfect location.

The Hotel Europa is a 3 star hotel - that is fair as the rooms are adequately furnished without being luxurious. The bed we had was firm but comfortable and the ensuite a little dated but the shower was fine. Yes, air-conditioning would have been nice as we did get a couple of bites having had to leave the balcony door open overnight to keep the room cool. However, these are minor points - bottom line - the hotel was fine. What lifts the Europa experience is the hotel staff who are totally superb on every front. Friendly, informative, welcoming, caring and efficient. The restaurant is wonderful and by far the best dining option on the Lake sea-front. A great menu and a good selection of wines etc at sensible prices. Breakfast is fine with a selection of cereals, fruits, pastries, cheeses, meats etc. By far the most endearing quality of this hotel is it's location. If you can make sure you get a balcony room on the front of the hotel - it's worth the few extra Euros - and soak up the view down Lake Lugano which changes as the day progresses and the different light highlights different aspects of the panorama. it is stunning. Everything you will need is nearby (including an award winning gelato store opposite the ferry terminal) although the hotel has most things covered. With easy access into Lugano itself and many other places of interest nearby this is the perfect base for a few days exploring the region. We will be back.

Wonderful view, lovely staff, perfect place, near to the beach and old town, i really enjoyed my stay there. You have to go there for a vacation.احلي مكان في ايطاليافندق مميز جدا، الناس هناك جميلة والهدوء ممتع، والمكان رائعلازم تجربة لازم:)

Wonderful view, lovely staff, perfect place, near to the beach and old town, i really enjoyed my stay there. You have to go there for a vacation. احلي مكان في ايطاليا فندق مميز جدا، الناس هناك جميلة والهدوء ممتع، والمكان رائع لازم تجربة لازم:)

We enjoyed our stay very much. We needed a few quiet days of down time during our travels and Porlezza provided that. However, we did want to take a boat trip on the lake but couldn't get tickets. The man at the tourist office was very nice but he couldn't sell tickets. The travel agency office that could was not open on Sat. afternoon or Sun. at all.

We enjoyed our stay very much. We needed a few quiet days of down time during our travels and Porlezza provided that. However, we did want to take a boat trip on the lake but couldnt get tickets. The man at the tourist office was very nice but he couldnt sell tickets. The travel agency office that could was not open on Sat. afternoon or Sun. at all.

Right on the lake. Clean and comfortable. Nice restaurant. Coffee was terrible.

stopover

A beautiful hotel with a great location right next to one of the most picturesque lakes I have ever seen. One negative only, book a room at front of hotel, one you get a fantastic view and secondly you will not be disturbed by church bell that continues chime throughout the night. We will back at some time!

The hotel and location were perfect for the holiday that me and my family needed. The real positive was the staff. Friendly, pleasant, and always happy to help. Words cannot justify the credibility off the service that the staff gave us.

OK place to stay a few days, get the lake view rooms, otherwise not much more going on for it. Nice and helpful staff, hate it that you dont have WiFi and if you do pay for it, dont expect speeds you are used to in US. Good place to stay between Lugano and Lake Como. Although you can get hotels on the Como side for the same price.

OK place to stay a few days, get the lake view rooms, otherwise not much more going on for it. Nice and helpful staff, hate it that you don't have WiFi and if you do pay for it, don't expect speeds you are used to in US. Good place to stay between Lugano and Lake Como. Although you can get hotels on the Como side for the same price.

On arrival, the gentleman on the desk could not have been more helpful. All of the staff were friendly and without fail always greeted you (with a smile!) The breakfast buffet was excellent, and the view over the lake - and proximity to it could not be beaten. At the end of a long trip this was the highlight of the day and a very nice surprise. Definitely the best hotel we stayed in during our short tour of lakes in Italy,Switzerland and France.

It had a very nice view and the food was delicious ... Transportation wasnt possible after 6.00pm

The hotel manager has good leadership qualities and he is always to support his staff to give a warm welcome to hotel guests.All t staff are so friendly and very helpful with any queries. In general, their services are very good.although there is not much variety of meals.We found that their menues were rather restrictive both in choice and price.However, there are other restaurants nearby to choose from .