After several calls and a 1 hour wait the shuttle finally picked us up from the airport. To use the once every 2 hours return the next day, you MUST be able to show a boarding pass. We had not checked in, so didn't have a boarding pass, and was refused a ride. We stood in the rain and watched a half empty shuttle leave for the airport while waiting for our Uber. The staff are very unhelpful and aggressive. To get to the room, you have to leave the reception, cross the carpark and climb a very steep path. Next morning in the rain it was treacherous, nothing to hold onto. The room was tiny and badly maintained, a small worn out bed and a falling apart toilet seat. Breakfast was basic. Only hot sausage, bacon and torte. Missing even continental items, no rolls, fruit yogurt, or fresh fruit. Set on a hillside in a residential area, not close to the airport or the resort. I would recommend forgetting about shuttle, pay less and take an uber to a nicer hotel in the resort.

Nothing zen about this hotel. Many weird clients with young children talking loud constantly and even shouting in the alley and the bar next to the reception until 23h30. We could also hear the people next to our room and above. Couldn’t get enough sleep as we had an early flight. Good for one night only.

This hotel advertized with free transport to/from airport. We arrived with a rental car, and were refused transport from the airport because they said it was only for customers arriving with aircraft. After complaining about this we were also refused transport back to the airport next day due to our previous complaint. We had to get a taxi for transport both ways, totalling 37 euros. Lessons learned: do not complain about anything during your stay, because there will be consequences if you do. Apart from that, the beds were descent, and there was a nice bathroom. It is a noisy hotel, we could hear running water from other rooms. The front door had a large gap under the door for mice and bugs to pass freely should they want to.

Nice hotel close to airport, beach and restaurants.

Picked up from airport very comfortable stay

Friendly staff with the free shuttle bus included, I will be back

In 4 nights the floor never been cleaned or bedding changed, we had ants in bed :( There's no where to hang swimming stuff to dry. Only a very limited choice for breakfast, also boiled eggs delivered without shells from somewhere and taste sour as they kept in some liquid to keep them fresh.

The staff at the hotel were so friendly, helpful and always willing to help with any questions or advice. The shuttle bus is a bonus. We had an amazing time staying at Zen. Will definitely be back again.