We had a Amazing Stay! Staff was amazing and made her stay enjoyable. We love the fact that we had coffees and tea provided.

Overall great experience, but parking in July and August is a nighmare. Breakfast was excellent, location couldn’t be beat for beach, local shopping, and food. Family friendly but rooms just big enough for 2.

The room said "waterfall" and only by arrival we saw they meant a waterfall shower. The title is misleading and should be adapted but this is a marketing trick to get clients to pay more and no customer can complain as it is indeed a waterfall SHOWER. The shower was a good idea when the hotel opened but now the smell is just horrible. Breakfast was good. Yes, they are ecological and it's a lovely concept, but I stayed in many hotels all over the world and this hotel is definitely overpriced!

Overall a very fine choice in the Port Vieux area. Staff were great and accommodating. Breakfast buffet with excellent variety of sweet and savory items. Our superior room appeared fairly standard and a bit on the small side. Beds are comfortable and everything was very clean. Recommended!

For the price, I must say I expected a little more. Rooms were nice and tidy with a great view but lacked storage options. We knew that the room was going to be small, but we struggled to even open our suitcases on the floor - we had to put them on the bed. The breakfast was ok but lacked finesse. The options were quite few which I normally like, as long as the overall quality is good - but I definitely had higher expectations. I would have loved to see a barista, eggs cooked-to-order, more vegetables and fruit options (now it was more or less just whole tomatoes and bananas in a bowl). The three cereal options was straight out of the box - a homemade granola would’ve been nice. Also, the machine coffee was undrinkable. We had to get our coffee from a nearby café. Service was good apart from some awkward moments when the hotel manager at two separate times asked us to rate our experience at the hotel, and whether we’d give them “a 9 or a 10”. It felt a little invasive and unprofessional.

Altogether a very nice hotel, in a very convenient position. If arriving by car, it can be a little tricky to navigate to somewhere close enough to the hotel to unload your luggage, however, the location of the hotel is excellent for exploring Biarritz

Dirty and smelled very bad

Ideal position, such friendly staff