Lovely hotel. Room basic but clean. Shower was very nice. Parking was good but itbwas a sunday night. Spent time in the bar area sunday evening service was friendly and helpful BUT one gripe is that they could not provide any non alcoholic wine cider or lager. i was stuck with fizzy drinks and soft drinks. The barman allowed me to bring a glass of my own non alcoholic wine and said it was something he would raise with his manager. Some choose not to drink alcohol othwrs like myself am undergoing medical treatment and eas looking for some of nomaity whilst on a break with my wonderful sister...a regular to your hotel. i would not have minded even to pay an almost normal price for a glass of non alcoholicwjust would have been special tonfeel i was "having a celebratory drink"...it could prove to be quite an attraction as too many places dont cater for those of us that would like a non alcoholic wine cider or beer. This would have been a full 5stars other than this hicup. Great hotel and great staff. Until next time. Thank you

I think a lot of people has reviewed on this. But I can only said air conditioning system issue need to be fix. Otherwise it is hard for other customer wants to stay. It is summer time and the air conditioning system not work. All you got is a fan will only have little help. Can you imagine stay in the room with 27C? And there is not compensation. Charging almost 100 pound per night, and it is the sleep environment we got.

A good stop over venue. Basic room but reflected in price. Free no hassle wifi - clean bathroom and comfortable bed. Good location on outskirts of city if driving from ferries.

We enjoyed our stay, lovely room, great bathroom, beautiful.

Central / clean / reception and restaurant area was compact and beautiful

Corridors a bit tatty and rooms basic but a good place to stay and would come again

Overall the staff were helpful and friendly, the food is very good although beaware of the sneaky service charges. Thre is hardly any parking, really not good enough for a hotel. The rooms are dated and the tvs are old and failimg with the leds and the air con is non existant. But the beds are very comfy and when all the doors stop banging and the shouting stops in the courtyard it is very quiet.

Super location; very hand for rail station. Lovely clean hotel, looked clean and smelt clean. Crisp bed sheets and plenty of pillows.

Good hote clean and comfortable but never any parking

Good clean comfortable room.

Such a good hotel with a great location. Stagg are always welcoming and freindly. The breakfast is always great. I didn't have dinner this time but have previously and thay was also really good.

Room itself was comfortable, however my stay wasn't as good as previous occasions; it was clear that the cleaner didnt check under the bed as there was food packaging from a previous guest there and the plunger to control the plug in the sink was entirely missing (so removing it was a pain without nails!) Additionally - they have guests' contact details. I understand the practicalities of not being able to offer food when there's a large party (in this case - Huddersfield Town FC!) staying at the hotel. However, this wasn't communicated in advance, and for those without a car, it's a fair trek into town... ended up ordering from Deliveroo but not quite the restaurant experience we were looking for!

Good price v good breakfast

Lovely hotel fantastic staff all very welcoming and friendly food and drinks great we had a lovely stay 😀

Awesome breakfast. Not much difference between the standard and the plus. No fridge in the room but easily accessible and a short walk from the train station.

Poor parking and disabled parking facilities

Excellent central location, walking distance to main attractive. Modern spacious, clean and well equipped room. Limited on site parking but more close by.

I have stayed at this hotel a few times now and evertime it is lovely. Great staff, great locaction, great bar, great breakfast.

After asking for assistance with an unpleasant drain smell in one room, the courteous staff moved me across the hall to an odourless room which made all the difference to my stay.

ok

Everything was just great - no complaints

It was a really nice hotel, staff were friendly and attentive breakfast was really nice. The hotel is nicely located too. I would definitely go back

We enjoyed a brief stay at Pentahotel Ipswich. From the moment we arrived, we found the staff to be approachable and very helpful. The rooms were clean, well maintained and comfortable with access to tv and free wi-fi. There was a lovely and inviting bar area with facilities for playing darts, pool, shuffle-board and an old play station - a family friendly vibe. We had a fantastic breakfast with a good choose of food with allergies appropriately catered for. We were impressed with the hotel's efforts in eco-friendliness.

Lovely hotel in a great location. Short walk into town of around 15/20 minutes and a further 5 minutes to the harbour. Beds were very comfortable and rooms were clean. Bar are was really nice and staff were friendly. Whilst parking was limited, we did manage to get a space but did notice that there was parking available nearby. Only recommendation would be that for the price a continental breakfast should be included but this didn’t detract from our stay. In fact we had a lovely breakfast at Bonbon in the town. All in all would stay again and would recommend.

Clean room, bed was comfortable. Parking is an issue if you arrive late. Booking in and check out involves standing at the bar and this can be lengthy when the bar is busy. Breakfast is really good but evening meal options are distinctly average, and way to expensive for the quality offered.

nice place close to town center

Clean and warm room. limited space for clothes

Staff was amazing

Very friendly and helpful staff and just a short stroll to the town centre, will definitely aim to stay here again

Nice hotel warm comfortable rooms handy for train station town centre.

It was a friendly and welcoming place to stay

Aaron was amazing! He was so helpful. All the staff were very friendly. The rooms were clean and comfortable. Breakfast was excellent, so much choice. Would definitely stay here again! I would like to repeat that Aaron was amazing and a credit to the hotel!