Room very small, tired old decor. Staff were pleasant and helpful. Good location to restaurants and beach.

Nice room. Pleasant small hotel. Only con: no parking if you travel by car. Paid parking not far, but expensive.

A very nice hotel centrally located for shopping and beaches.

Excellent hotel good value for money. We were made to feel welcome from arriving to leaving and would definitely stay here sgain

This hotel is five minutes from the Grande Plage, a fabulous beach but not really for families as the surf is very strong! There is free parking at the bus station, about a five minute walk. The hotel is very clean and nicely kept, and the staff were very friendly. There is a lift in the hotel, but if you have limited mobility there are a number of stairs to access the lobby initially. The rooms were very quiet and relaxing, and the town with its restaurants is just a few minutes walk away.

This hotel is five minutes from the Grande Plage, a fabulous beach but not really for families as the surf is very strong! There is free parking at the bus station, about a five minute walk. The hotel is very clean and nicely kept, and the staff were very friendly. There is a lift in the hotel, but if you have limited mobility there are a number of stairs to access the lobby initially. The rooms were very quiet and relaxing, and the town with it's restaurants is just a few minutes walk away.

Very comfortable, quiet accommodation. The staff are very friendly. I would definitely recommend.

Everyone was very helpful and the breakfast was wonderful! We enjoyed it very much.

Great hotel and wonderful staff they were so nice and helpful during our stay and went above and beyond to make our stay great. Every little detail was attended to - we even had little animal towel figures on the bed every day :-) Desk staff were great and helped to make travel plans for day trips and always with a smile - highly recommend this hotel to others. Wonderful time. Ian.

Have stayed in Alcyon four times now- always excellent service and the rooms are comfortable, quiet and excellent. It's in a quiet part of town but so close to the beahc, the bars and restaurants. The staff are very attentive without being overbearing and even if your French isn't great, their English and Spanish are fine. In short- Great hotel, attarctiave inside and out, efficient staff and a wondeful place to stay in a fantastic area.

If you have a car parking could be difficult. A public psrking at 13 euros at night is available close by

Great location, good rate

Comfortable bed, excellent breakfast, good location

My husband and I stayed 1 night at the Hotel and would definitely recommend it to others. It was easy to find, only took ten mins driving from the airport, with easy street parking surrounding the hotel. The lady running the place was super lovely, and tried her best to understand our English. There are there levels of rooms, we were on the top floor. There is a handy lift for getting up if the stairs are too much. There are around four rooms per level. We opted for breakfast in the morning, which cost around 13 euro I think each, and was really nice and easy. The hotel is only a short two min walk to the centre of town or the main beach. I would highly recommend this hotel if you needed one to four nights in the town. The rooms were a decent size with its own bathroom. Both were really clean. Perfect for a couple or single traveller.

Great location, very comfortable beds, dark rooms

Helpful, friendly, charming.. excellent hotel

Chipped toilet seat poor quality towels let it down.

Good hotel in a great location. Good value.

I stayed less than 24 hours in Biarritz, but was very glad to have had the chance to stay at the Alcyon Hotel. The staff were very friendly and helpful. The style of the hotel was very chic and tasteful.

Two sisters seem to run the place and they do so with pride. Fully rebuilt six years ago, it is modern, ideally suited and everything they do here they seem to do with love. Highly recommend.

Friendly staff, clean and comfortable. The rates are reasonable and the location is perfect.

We thought the hotel was nice but fairly basic. It's like a very nice B & B but falls a long way short of a 4 star hotel. The beds were very hard, the towels in the bathroom were very small and the shower was fairly weak. This is first time we've booked through the net having researched reviews, ratings etc and been disappointed.

Alcyon is a small boutique hotel 5 minutes walk from the beach. The owners provide personal service of a high standard. Like many boutique hotels, facilities are limited, with no restaurant or bar, and an unmanned reception from 8.00pm. An excellent breakfast is available at moderate cost. Some of the rooms are quite small. For those who prefer a small hotel with good personal service, rather than a large impersonal one, Alcyon is a good choice.

Eric and Christina made us very welcome. They were extremely helpful in advising us of restaurants in the area. Room was perfect, clean and spacious. Breakfast was very good. The rate for the two nights we stayed was very good taking into account that it was Biarritz which is a very upmarket and expensive resort. Cannot recommend this hotel highly enough. Would definitely stay there again and recommend it to friends.

There are many positive reviews about this hotel; this is why we chose to stay there, the reviews are largely accurate, it is a well kept and managed hotel with pleasing and original decoration. My only negative remark is that our classic double room with shower was a little smaller than we expected.

The Alcyon is in a great location, just a few minutes walk to the beach, casino, and most of the "must see" sights. Biarritz was relatively expensive (we preceded our two nights there with two in Bilbao, where everything seemed about 50% of Biarritz prices), but with a bit of looking around it is possible to find some good "plat de jour" deals - particularly recommned the "Pim'pi", just around the corner from the hotel. The museaum of the sea was terrific, as was the history museum housed in the old church. Definitely worth a stopover if in the general Basque region.