First, the pros. This property was very clean and nice, as well as being unique with it being set up like a fancy staff dorm at a prestigious university. It was close to the David and central Florence. Now the cons….the air conditioning did not work in our room, and it was 100 degrees outside and probably 85-90 in the room. We brought it up to the mgr, who came to check. It “appeared” to be on, but never sufficiently cooled the room. I had to sleep without covers and a cooling cloth I brought from the states draped over me to help with how hot I felt all night. It was terrible after a hot day walking around the city. The people next to us were also heard complaining about their A/C to the front desk. They didn’t appear too concerned with no apologies whatsoever. The man who checked us in was nice however, and showed us how the 4 keys worked to get us in our room. (The key to our room was like a key from Harry Potter. That was kind of neat.) Just don’t stay here in the summer, unless they fix their air conditioning, or if you don’t mind not having A/C.

Room was small, no elevator and bed was average. Good A/C and area, front desk staff was very good

We stayed in the Residence Johanna, rather than Hotel Bonifacio across the road. It was more like a hostel in an apartment with a shared common area and fridge with people coming and going late into the night (including other permanent residences in nearby apartments within the building). Staff were polite and the Italian breakfast (croissants, yoghurt, coffee) was quite good. However the bed was so hard and it was so loud with people going at night it was three nights of very poor sleep. I would not stay again.

Staff were very friendly, lovely room with nice balcony, good base to access the centre from! Would highly recommend

Good have a little kitchen to use and have your own room with a free breakfast hot every day.

Beautiful street and convenient location for a quick stay in Florence. Host was very helpful with bags and check in.

Was to go due to Pandemic, they refused to reimburse due to no refund status. Paid for insurance lost over $520.00 never could reach on phone sent several texts and calls also Expedia worked and was useless.

Overall good and value for money. A good experience staying in an Italian setting. Breakfast offered is good, not at the premises but in a small hotel just outside the building. Staff is friendly and helpful. Only set back is their staff is there from 8.30am to about 6pm. If you have any queries you must wait till the next day to do it.