Courteous staff. Clean rooms

I would definitely book here again.

Everything was great!

The Hotel is location is excellent. It’s close to the train station and the center of the town. The only negative comment I have is that the noise outside of the hotel is very loud; from people talking and cars. I had to sleep with the windows closed and since the hotel shuts off the air conditioner in October, it gets hot in the room.

Good nice location

Good location in the old city,close to the train station Room is small,no TV

The hotel is in great location, in the very center, opposite Medicci Chapels; the staff is very attentive; the room is nice and comfortable, the breakfast was very good. Everything was perfect in this beautiful city.

it was nice and clean, the room was tiny but ok, the hotel location was great near all the attractions and the staff is friendly

Lovely, approachable, helpful and friendly staff. The room was lovely and even though it was on a busy road, it was very quiet inside. The location of the hotel was excellent and approximate 6 minutes walking distance away from the station. All the main sight-seeing are within 2 minutes to 15 minutes walking distance. A selection of restaurants and pubs are 1 minute walk or very close to the hotel.

AC didn’t work properly

Great location amongst the bustle of Florence. Easy walk to many of the sights. The room was clean and tidy. Good wifi. The bathroom was ageing but suited my needs so wasn't an issue.

I had no connection with the hotel and not knowing the city well had never heard the hotel name or the street name. The booking went without a hitch and when I arrived I realized it was not only a short walk from the station but also already in the A zone for sites of historical interest. In fact one major site, which I had read was recently the object of new studies and restoration, the Medici Chapels, is a few yards in front of the door. The Hotel presents well, with very courteous, friendly adult staff who know how to run a hotel, efficient and businesslike with welcoming, pleasant, not invasive conversation. No distracted au pairs too busy making eyes at one another to handle the clients. Reception round the clock. I asked for several items of tourist information and they gave me maps and explanations, marking things for me. I checked out early and left a bag. The room was small but easily adequate, very decently and professionally furnished. All immaculately clean. Some city background hubbub at night, but remarkably quiet. Lots of good places to eat nearby and no deserted or dark street to make you anxious, instead with a pleasant, lively atmosphere. A big open square with lots of young people sitting around, just round the corner. I was in town to meet up with old friends. The hotel price was modest so I didn'r know what to expect, but the whole experience was excellent. I will certainly return when occasion arises and would definitely recommend the hotel to anyone.

Hotel was in a great location. I had a single room and the room was much smaller than pictured.

Staff was very helpful and welcoming. Bed was comfortable and the room was dark and quiet but the rooms and outdated and quite frankly dark and a bit depressing. This is good enough for a short trip if you spend most of your time out and only use the room to sleep.

Great location.

nice hotel spacious rooms good staff

HORRIBLE!!!! The picture on this site makes the place look beautiful - but looks are definitely deceiving! Room was VERY small with a twin bed that was beyond uncomfortable with one flat pillow. Shower did not drain- water filled up fast. Temperature in the room was HOT!!! Air conditioning did not work. Had to leave the hotel and go to another since there was no way I would be able to stay the night in that small hot box! When I checked out they did not apologize and even charged me an additional tax on top of the room rate that I already paid. Was not a good way to end my stay in Florence.

Torn down simple hotel. Very small single rooms. However, location is excellent!

The hotel is located close to the historic sites and not far from the central railway station. The staff are very friendly and helpful and the breakfast buffet is good.

The hotel was not impressive. The room was tiny, the bed not so comfortable (flat pillows) and no natural light. I was far from router, so the Wi-Fi signal was weak sometimes. The breakfast was good, but not a culinary experience. The staff was very nice and helpful. The location was good. 10 minutes walk from central station (SMN), 15 minutes walk from Duomo, San Lorenzo Market just around the corner. There were some nice pubs and restaurants around. Florence is very easy to walk around. It was not a terrible place to be, but there are probably tons of hotels like this in Florence and I don't have a reason to recommend this one.

Small single room, but that was ok breakfast was very poor. Hotel was clean and in a great location walking distance to the sights and train station

No frills place that is centrally located and only a few block from the Duomo. The staff, especially Andre, was very helpful. Although do not try to check in before it is time!

The Hotel is in of Florence in the middle between the Train station and the Duomo, so the location is great, the rooms were a good size, the room had two double glazed windows that blocked out all outside road noise, the buffet breakfast was normal Italian 3 star quality, but the hotel is all about the location which was great in the historic centre of Florence.

overall is very nice, check in smooth, reception people is nice, location is nice, room is clean and tidy. 1 thing surprised me is I found shxt in the toilet bowl next morning, probably it is because the problem of drainage system. it was a nightmare...

We spent 2 nights in Florence. This was a great location with nice breakfast and outside courtyard area.

Women at the front desk was rude and unfriendly. We arrived early and just wanted to leave our luggage in the storage room she said No. The room was already paid for so what was the problem. She was very helpful to others who spoke Italian but to us just RUDE!

Single room was small with a tiny bathroom. Quite near to railway station but if you are walking to the hotel and carrying heavy luggage, be aware of cobblestone streets which make even trolley luggage difficult. Location is good. Near most attractions with many food places around.

This was not a hotel. It was a motel, and at best, it was 2 stars. The rooms were old with stained carpeting and poor bedding that was uncomfortable, and the staff were arrogant. The toiletries they claimed to provide consisted of tiny packets of "soap" that required the use of several just to have enough lather to clean. I ended up bringing and using my own as what they provided was insufficient and they were loathe to replenish. Do not be fooled into paying for this, thinking you are getting a deal on a 3-4 star hotel (advertised as a 4 star when I booked it). Compare it to other 2-3 star places. Nicer locations to stay than by the Duomo, for first-time travelers to Florence.

The location is very close to the Dome. Breakfast was very nice.

The Hotel is a bit run-down and has an unpleasant smell. Carpet and facilities need a replacement to match the room charge it currently imposes. Location is good for tourists but have to be prepared for an extra 24 euro per day parking surcharge.

Close to everything, including the sights, restaurants, cafes, shops, railway station. Attractive, clean, comfortable hotel, with great breakfast and very friendly helpful staff. Although in the centre of the hustle and bustle of Florence the hotel inside is quiet because of the excellent double glazing.