Great place!

Location excellent,staff friendly might just need a little update in rooms

Great!

Our rooms were just great. The staff is lovely - welcoming, friendly, knowledgeable and professional. The location couldn’t be better. But… OMG, the music in the breakfast room was punishing and left us all in foul moods.

The Excelsior has to be the nicest hotel in Thessaloniki. Great attention to detail in all aspects; service, design, …. Location is right in the heart of the posh downtown area. Excellent breakfast buffet spread plus custom made options.

Excellent staff. Wonderful breakfast. Clean and professional. Every small detail has been considered and executed perfectly.

Our room had a nice big balcony. Breakfast was wonderful. You can walk to many restaurants and sites from this hotel. The staff at this hotel is some of the most polite, professional and friendly employees that we have ever had at a hotel. We would definitely stay here again!

Gets everything right, from the luxuriously soft bed to the choice at breakfast.

This was a very brief stay, so I was unable to enjoy the lovely breakfast this time, but the hotel was as good as I remembered. Warm welcome from helpful staff and the rooms are comfortable and well--appointed.

Amazing Friendly people Lovely hotel just in the center Great service and clean And one king worker name vassily with great smile who was very helpful

24 hr break Allowed us time to take hop on off bus twice. Welcome reception. Rooms are boutique so little space for 22kg bags if part of a holiday. Marvellous breakfast buffet. Lively area with bars but windows and drapes shield the noise. Very convenient for waterfront stroll

This is a great hotel and I would recommend a stay here. The staff can’t do enough for you, the rooms are a great size and packed with really cool features, including multiple charging points, modern bathroom facilities and electronic do not disturb signs. A great hotel; in a great location.

Really a first class hotel in every aspect. Staff very professional and friendly, great rooms.

Great little touches (fruit platter, comp bottle of wine, etc). Service with a smile, great central location

I loved my stay at this hotel and would definitely come back again.

Beautiful building with easy access to all the attractions in town.

Friendly, welcoming staff - also great to be able to check-in early - and thank you for the birthday fizz and cake!

Perfect location – Prefect room - Perfect breakfast and dining room staff – enjoyed every min. There is always things to improve… though all in all – I highly recommend.

Exceptional service. Small bathroom in Junior suite but overall very enjoyable. Very respectful staff.

Everything was AMAZING!!!!...Best hotel i ve ever stayed in town......all the staff were AWESOME!!!!!! Very helpful...awesome customer service... very clean and spotless hotel....amazing buffet breakfast...i would definitely stay here again and recommended to my friends!!!!

Great boutique property in a very good location with excellent staff…

This was the perfect hotel in every way!!! Service, rooms, breakfast, and location couldn’t be better!!! Beautiful!!!

Lovely small hotel. Helpful, friendly staff. Perfect location.

Hands down, the best hotel you'll find in Thessaloniki!! This is the most loveliest, kindest, cleanest, spacious, most conveniently situated and comfortable hotel in the area! The junior suite was incredible. The complimentary breakfast is exceptional. They offer both menu items and ample buffet options. The staff is unbelievably friendly! By the end of our 5 days, I felt like they were all my friends. Yelena provided an amazing check-in process and assisted us with many options and recommendations during our entire stay (especially things to do while it was raining for a few days). Multiple staff urged us to take the 55 minute drive to Chalkidiki (to the first leg) and WOW was it worth the taxi ride. Such a beautiful beach close enough but far enough for a different experience! We CANT WAIT to stay here again!!

From arrival to departure this Hotel made my holiday My room was well appointed with a large balcony and good views The breakfast was excellent and all the staff I encountered friendly and helpful I have to say this is the best Hotel experience I have had in Europe and I certainly would recommend it and hope to return myself one day

The staff was excellent.

The staff were excellent - extremely courteous & helpful. Rooms & General,area very well maintained. Excellent location.

does not cover as 5 star hotel we have to leave one day early room so small batroom not very clean i do not know they pay back to us for 1 night back?

Great personal service and friendly staff. Breakfast was superb. Location in just the right place of town!

Hotel is amazing. Perfect location with the most friendly and helpful staff. Very good choice of breakfast. Spacious and clean rooms. Highly recommended.

Perfect location and nice place, cozy and clean

Small hotel, very cosy. Staff extremely kind and helpful. My room despite being a juinor suit wasnt that big but comfortable. Breakfast really good snd a la carte menue offers some good dishes. It is extremely central so very close to restaurants and main venues. Psrking round the corner. Recommended for both business and leisur3