Encanto Acapulco
Resort em Acapulco
Resort 5 estrelas
Motivos para reservar
Os hóspedes adoram aquiOs hóspedes dão uma nota máxima a esta propriedade
Experiência de alto nívelUma das propriedades de maior custo na área
Inclui itens essenciaisPiscina, Ar-condicionado, Internet/Wi-Fi e muito mais
Sobre este hotel
Encanto Acapulco
Em Brisas del Marqués, Acapulco, este resort de luxo tem 2 restaurantes.
Este resort oferece 2 restaurantes, spa de serviço completo e piscina externa. Wi-Fi grátis nas áreas comuns, estacionamento grátis com manobrista e uma recepção grátis do gerente também são oferecidos. Outras comodidades incluem 2 bares/lounges, centro de bem-estar e bar ao lado da piscina.
Encanto Acapulco dispõe de 44 acomodações com ar-condicionado, docks para iPod e frigobares. As camas têm edredons de pluma e roupas de cama premium. TVs LCD 42 polegadas com canais premium a cabo. Os quartos possuem banheiro integrado. Os banheiros possuem chuveiros com duchas com efeito de chuva, chinelos, produtos de toalete de cortesia e secadores de cabelo.
O local oferece piscina externa e uma banheira de hidromassagem. Outras instalações recreativas incluem um centro de bem-estar.
Este resort oferece 2 restaurantes, spa de serviço completo e piscina externa. Wi-Fi grátis nas áreas comuns, estacionamento grátis com manobrista e uma recepção grátis do gerente também são oferecidos. Outras comodidades incluem 2 bares/lounges, centro de bem-estar e bar ao lado da piscina.
Encanto Acapulco dispõe de 44 acomodações com ar-condicionado, docks para iPod e frigobares. As camas têm edredons de pluma e roupas de cama premium. TVs LCD 42 polegadas com canais premium a cabo. Os quartos possuem banheiro integrado. Os banheiros possuem chuveiros com duchas com efeito de chuva, chinelos, produtos de toalete de cortesia e secadores de cabelo.
Este resort em Acapulco dispõe de Wi-Fi grátis. As comodidades para negócios incluem cofres e telefones; os telefonemas locais e interurbanos são de cortesia (restrições podem ser aplicadas). O serviço de limpeza é fornecido diariamente e comodidades como ferros/tábuas de passar roupa podem ser requisitadas.
O local oferece piscina externa e uma banheira de hidromassagem. Outras instalações recreativas incluem um centro de bem-estar.
Crianças de até 11 anos não são permitidas na piscina sem a supervisão de um adulto.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
Estacionamento
Lavanderia
Varanda ou pátio
Hidromassagem ou spa
Academia ou centro de fitness
Mapa de Acapulco
Quartos disponíveis
Standard Room, 1 King Bed, Ocean View
1 Cama king size • 60 m²
Acomoda 3
Você será direcionado para Expedia.com para obter disponibilidade e preços
Deluxe Room, 1 Bedroom, Private Pool, Ocean View
1 Cama king size • 99 m²
Acomoda 2
Você será direcionado para Expedia.com para obter disponibilidade e preços
Comfort Room, 2 Double Beds, Beach View
2 Duplo • 60 m²
Acomoda 2
Você será direcionado para Expedia.com para obter disponibilidade e preços
Panoramic Room, 1 King Bed, Ocean View
1 Cama king size • 90 m²
Acomoda 2
Você será direcionado para Expedia.com para obter disponibilidade e preços
Ocean Suite Bahia
1 Cama king size
Acomoda 2
Você será direcionado para Expedia.com para obter disponibilidade e preços
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Avaliações
10.0
Excellent!
6.0
The service is friendly but really slow
8.0
My recent stay at Encanto Hotel in acapulco following the aftermath of Otis left me with mixed feelings. The property has impressively restored the hotel, but certain aspects of my experience gave me pause.
The restoration efforts undertaken by the property post-Otis cannot be overlooked. The hotel has done a commendable job in bringing the property back to its former glory, which is truly praiseworthy.
However, I was disappointed by the prevalence of hidden fees, particularly the daily service charges that were not explicitly communicated upfront. I paid more in service charges and tips than the costo of food and beverage.
Additionally, the lack of complimentary in-room coffee in the mornings was somewhat surprising and felt like an inconvenience.
Moreover, the inconsistency in service was evident during my visit. On multiple occasions, I found myself having to actively seek out waitstaff at the pool area, which detracted from the overall relaxation and enjoyment of the facilities. Attention to detail seemed lacking in some areas, and I believe this is an aspect that could be improved upon.
While the hotel's restoration efforts are commendable, the issues of hidden fees, service inconsistencies, and attention to detail detracted from what could have been a more enjoyable stay. I hope that these areas can be addressed to enhance the overall guest experience in the future."
Overall Rating: 3/5 ⭐️
10.0
Amazing experience the property has great view and the service is excellent!!
10.0
Staff is excellent! The location is great and the views are truly amazing! The breakfast food options are great but the dinner menu has room for improvement but the vibe is five stars. The villas are definitely worth the money and the pool area was spectacular. Overall Encanto is great property!
10.0
amazing
5.0
Warm service and the best views of the Acapulco Bay! Origen restaurant is a must!
10.0
The view at this property is breath taking.
Nonetheless, this property is not very safe for young children. The lobby has many openings where a small child fits and it is on an upper level.
10.0
The view is good
5.0
I was hesitant to go to Acapulco with recent crimes. However, to get to Encanto you must pass 3 guard gates. It is also about 30-40 minutes outside “old” Acapulco.
Encanto was clean, (for English travelers) everyone spoke English, simple elegance, service was amazing and private. The views are spectacular.
Another highlight was the private dinner my husband scheduled for our 30th anniversary. They gave us a private balcony, a custom menu with wine, a private server and candle and roses all around.
We really enjoyed having our own patio with an ocean view including a pool. And there is 24/7 room service.
There isn’t a concierge, but the front desk staff is helpful. They know the history of Acapulco, the old Hollywood romance and shows and local attractions.
4.0
El hotel es sensacional. La atención maravillosa y la comida deliciosa. Vista y diseño bello, aunque a veces poco funcional (esquinas de cama en que fácilmente te lastimas, llaves de lavamanos poco funcionales) .
La luz del baño sumamente baja para lograr maquillarse.
8.0
3.0
This is an amazing hotel and it's been many time I go there however this time there was no hot water in our room for 3 days and the only answer we got from the reception was.."we are sorry"... So huge disappointment for this trip.
Except the hot water this hotel is amazing!
1.0
The manager, Ilyana, would not honor the VIP upgrade. She claimed that there was some sort of error, yet hotels.com confirmed that there was no error. This was a blatant manipulation and everyone should be warned that this hotel clams to support the VIP program but when you check in they say that they do not.
4.0
Only two restaurants so not many choices. We started off bad with the receptionist! The roooms was nice and the pool was quite!
10.0
El encanto was really amazing. The views were spectacular. It felt like I was on a Greek island or in Italy. It was so peaceful.
5.0
Amazing!!! it is a great place to stay. Clean, comfy, beautiful architecture,delicious food,
5.0
Can’t day enough good things about this property. The architecture and grounds are beautiful. Thr staff is amazing. And the onsite restaurant was a nice surprise. But the Spa and staff were the stars of our stay.
2.5
Excelente servicio y comida. Volveremos pronto
10.0
The place is amazing, incredible views, the friendly staff and service are great and the food was great... I would definitely come back any time soon .. I think it’s the best Hotel in Acapulco, five stars ⭐️⭐️⭐️⭐️⭐️
5.0
Our stay was excellent, very clean and well maintained property. Staff was very friendly and most of the staff spoke English. We really really loved our suite with a private pool. Amazing property very small and private.
8.0
It’s a relaxing, secure and beautiful place to stay!
5.0
Everything was great! Perhaps a better beach club would help.
5.0
The staff is very friendly. It has incredible views to Acapulco's bays. The room is very spacious and clean. The pool area is very neat and welcoming.
5.0
The food and service was top notch. Every employee worked hard to make sure we were happy and taken care of.
4.0
Peaceful and relaxing. Great food and service. Very stlylush decor
4.0
Huge pool overlooking the bay, Brisas all day long, service was extremely good.
5.0
Simply relaxing ambient and delicious food!
5.0
Great service and great hotel! Stayed in the pool Villa and the rooms were beautiful and comfortable.
5.0
The entire experience was nothing short of amazing, from the check-in to the facility, to the staff.
5.0
Facilities are spotless. The staff is outstanding. Lacks ambience.
4.0
Really nice design and hotel ambiance. Pool is really nice and spa services excellent . The only concern is the room . I stayed in a room with its private pool and curtain isn't blackout and early morning the sun is directly on that side . A/C Works but don’t expect the roll to be cold , it will maintain the temperature around 72/73 F.
4.0
Everything was amazing until checkout. When we were checking out they were charging us $700 pesos for a mini Moët bottle that we didn’t take from the mini fridge. It was really uncomfortable being accused of stealing a bottle just because they had messed up their inventory
2.0
Modern hotel with beutiful view see and bay with friendly staff that is far from beach (10 miles), restaurant and any road. As of result you are stuck to use the hotel over rated restaurant with extremely high prices (10 us$ for 32oz bottel water) for over rated food. Review your charges daily or you never can fighter your bill as not only is not English but some charges are dubble and in our case in triple for same items. Do not use the Taxi service in hotel or you be charge two and half times of regular price ($470 v $200 Mexican).
I do not recommend this hotel.
5.0
This is beautifully designed and well-run hotel in a magnificent location overlooking Acapulco bay. We were upgraded to a larger room with a large terrace and it's own little pool. The staff were tremendous and service was highly professional, personal and considerate throughout.
5.0
We had a wonderful time at Encanto. First of all the architecture of the resort is just stunning and it has unbelievable views of the bay and ocean! Our room was quite comfortable and every need was attended to. The staff was attentive and very friendly. They even helped us as we tried to speak in Spanish! We thought the food was outstanding. The chef at Encanto is fabulous! There were so many wonderful options on the menu for us to choose from, unfortunately we didn't get to them all!
We had a wonderful relaxing time it truly is a place to get away from it all.
5.0
Wow what an amazing place to visit if you feel like catching up yourself
5.0
This hotel is ver nice to relax, hace a romantic weekend and enjoy yourself, it has stunning views of the Acapulco bay and the Pacific, great pool, nice restaurant, and awesome room. I definitely recommend it.
Perguntas frequentes
Qual é o custo deste resort em comparação com outras opções em Acapulco?
O preço médio dos aluguéis em Acapulco é R$ 696 por noite. Esta acomodação é R$ 2.355 acima da média.
O estacionamento está incluído neste resort?
Sim, o estacionamento está listado como uma comodidade em Encanto Acapulco. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste resort?
Sim, uma piscina está disponível para uso em Encanto Acapulco. Dê um mergulho!
Encanto Acapulco aceita animais de estimação?
Infelizmente, este resort não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em Encanto Acapulco?
Encontramos 8 comodidades para esta locação. Isso inclui piscina, ar-condicionado, internet/wi-fi, estacionamento e lavanderia.
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