When we arrived at the hotel they could not find my reservation in the system . I had quite a challenge to get hold of Hotels.com for assistance . Mailed confirmation of bookings need to be in the local language. Once checked in the room did not have water . The new room did not have hot water . The hotel is fantastic and we hope to get hot water today

Excellent location, a few blocks down the hill to the center of town and the beach. The property though doesn't feel like it's in the middle of town. Staff were friendly and excellent!

Ambiente muito agradável e tranquilo, próximo do da rua principal, café da manhã diversificado e bem servido.

Small hotel, the suites are great and the greenery is beautiful!

Very nice pool with excellent bar service. Short walk to all the excellent restaurants in Pipa.

Washington is amazing at front desk and the breakfast crew were great too. Owners could spend more time fixing up the place with fresh paint or getting rid of the ant problem around the pool instead of micromanaging things like reorganizing a cheese tray. Oh and a hello/smile to their guests wouldn’t hurt either

My stay here was excellent and it started off with Washinton who made my stay mist welcome. He told me if theres anything I need not to hesitate. He went above and beyond my expectations. I actually tbink he should be owner of the Pousada as i saw the owners who are gay and im a gay male myself barely even acknowledge their guests. I thougt this was rude. I dont need a lot of attention but at least a "bom dia" even the cleaning ladies in passing looked you in the eye and said "bom dia". The breakfast was amazing! Especially the tall guy and girl who worked the omlete station. In the main building everything worked great! I had to move to a chalet last day where i had roaches and big ones and also things broken in shower. All in all a great stay and woukd stay again because of the staff and not the owners. Owner please bw nicer to your guests and workers and a smile doesnt hurt either.

we went as a couple for 4 nights and had a wonderful time there until a receptionist named Washington slipped a paper with his phone number to my wife hands while I was checking out. Hiring such a disrespectful person to such a great pousada is extremely unfortunate and they should fire him as soon as possible.