Beautiful view, tranquil setting, very helpful staff

Very nice hotel, very clean and comfortable. Lovely rooms and bathrooms. Beautiful area around the pool and bar, direct access to the little private beach ideal.

Good,dinner bad

One of the best hotels I have stayed in. The staff were amazing. Especially the evening restaurant manager who, with the help of the chef, daily came up with meal options not on the menu to suit my diet needs (I did not request for this to happen). It was the first time I had stayed in an adult only hotel. I really enjoyed the quietness, feeling of being safe and facilities. The hotel was in a very convenient position for public transport and in easy reach of Chania.

We enjoyed our stay very much.The room was great and the staff very friendly and welcoming.

Room was spacious, clean and comfortable. location was excellent with option of comfortable lounges by the big pool or on the beach. short walk to nearby restaurants and shops. Staff throughout the resort were friendly and accommodating. Marvelous evening entertainment by the pool bar with a master violinist. Adults only also a big bonus. This was our favourite resort in 3 weeks of island hopping through Greece

It’s really clean, great staff, nice view on the beach area. I would recommend it to my family and friends.

Amazing hotel with great, hospitable staff!

Absolutely outstanding from start to finish. The staff and the service was simply first class. Beautiful location, lovely beach, rooms, spa and everything was absolutely superb. Couldn’t recommend highly enough

The concierge staff were excellent and very helpful

Crete is a great vacation spot, lots of choices for supper and with a car great day spots for all time great beaches. Thalassa beach resort is one of those great hotels that fit in the right spot of the Chania area.

Beautiful resort. The staff and service was excellent.

Staff were really friendly and helpful. The buffet breakfast was fantastic, great selection and even prosecco! Lovely pool area with loungers, fresh fruit in the mornings and the sunset cocktails served by Manos were great. We were dissapointed by our room which was an internal room which was not obvious during the booking process. It got very warm and was unpleasant to not be able to open a window and let fresh air in. We had been looking forward to sitting on our balcony enjoying a glass of wine but it's not quite the same when it's inside.

The staff are superb and go out of their way to accommodate you with a smile. Unfortunately some of the gloss came off for us as we were put in room 315 which was dreadful. It is an inside room right above a 24hr reception and near the kitchen. It has no natural light or windows. When you open the balcony you hear every conversation, every phone ring, the kitchen preparing the breakfast and people in the lobby. The curtains in the room also don’t block out the 24 hour lit reception so be prepared to sleep very little if you get this room. I complained immediately and asked for a room change but the hotel was fully booked and they could not accommodate me for a few days and even then we would have had to move a total 3 times to get the room type we paid for. I gave feedback to the general manager at the end of our stay and as all the staff she was really wonderful. She said they were aware this wasn’t the best of rooms and would try to get it restricted so that it couldn’t be booked. She gave us some complimentary drinks and a some Greek goodies to take home which was appreciated. For me sleep is important as well as comfort. Had we known this is the room we would have received I can honestly say we would have selected another hotel. Please note that should we have had a decent room this would have thumbs up all around.

View from our sea view room was fantastic. Room was comfortable and housekeeping ladies were friendly. All staff at the resort was very friendly and greated you daily.The beach was fantastic and it was nice that they had an "Easy access to the sea" sign with an arrow as other areas have large rocks. The free buffet breakfast was very good with a wide selection of food. The only two things that we didn't like.... 1) pool water was cold 2) the hot tub was not a hot tub, it was a cool tub, with cold water running through the jets. Why have that? If you wanted to cool off, jump into the cold pool.!

Very friendly staff, willing to help out wherever they can!

This hotel was fabulous ! We stayed one week here and would definitely recommend . It’s close to everything and just a 20 minute cab ride to Old Town. The service was exceptional!

The hotel was on the beach and was adults only. It had a nice restaurant and there were also shops and other restaurants close by.

Great location and very friendly staff! George at reception was very responsive and very hospitable!

Adult only very relaxing. Beautiful pool and easy beach access. Prefer if pool cafe open later.

Our stay at Thalassa Beach Resort was excellent! The staff were very friendly and helpful. The breakfast buffets were very well stocked and a good variety of Greek food selections. The facilty was clean and well kept. I would highly recommend this place to others.

Had a fantastic 5 night stay here, staff done everything possible to make it the best stay. Food in the taverna by the beach was brilliant.

Great hotel. Ticks all the boxes for quiet escape. Great pool swim up bar, no crowds, spacious and great hygiene protocols

Nice hotel on the beach, great location for little bars and restaurants with plenty to choose from. Rooms good size, comfy beds shower is over the bath which i'm not bothered for. Breakfast choice is ok, more than enough choice really from meats cheese, usual omelette set up to fruit and bread options. The buffet is still self service you just must wear your mask and plastic gloves which are provided. Nice pool with swim up bar, most of the sun lounges are in the shade come mid afternoon which is not a good point as the others are on the grass we used the beach most days. However that said the loungers are very comfy with good padded cushions. Just 1 point I wish hotels would consider we were on a late flight home so just needed somewhere clean for a quick shower, only option was extended check out at 40€ or use the shower in the toilets by the pool. Should the toilets by the pool have been a bit cleaner and better set out it would be an ok option but not the cleanest and very dimley lit. Overall a nice stay.

Had great time at resort breakfast and dinner were included and would highly recommend. Hotel was very clean and the staff was very friendly and accommodating.. Would stay there again.

Service at the pool and the meal at the restaurant were great. Really enjoyed access to the beach and the comfortable chaise lounges provided. Booking the gym was next to impossible, the covid "crazyness" when everyone is at least double vaxxed seemed out of proportion.

Reception always very helpful and polite, even when it's late at night and you have any inquiries. Loved the breakfast buffet, had a lot of variety and I always ended up over-eating because it was so delicious haha. Pool was a bit too small but since the hotel has it's own private beach it didn't really matter that much. Gym was small but has the basics both in terms of weights and cardio, can be used upon booking at reception, one room at a time due to covid-19 restrictions, understandable. Hotel restaurant has VERY delicious food during dinning hours however we waited 1,5 hour for it in a half full restaurant. Only negative comment was the maid who kept knocking at the bathroom door while I was using the bathroom facility which was available to all guests by the spa area. I had no privacy at all, not very nice. I had to tell her thrice that I needed privacy and she didn't respect that at all. Other than that, very nice experience, we will probably be back here, recommend staying here if you don't have kids.

The resort was so relaxing and well organized to spend a vacation in. The buffet breakfast was delicious. The staff is so helpful with any questions or suggestions I needed. They went above and beyond and I enjoyed my stay fully. The room was spectacularly furnished and clean. I would go back again in the future for a relaxing time. Thank you so much for a wonderful and relaxing vacation.

Very good value. Nice pool, friendly staff, great breakfast included. Tons of good restaurants within blocks of the hotel. Relaxed and uncrowded.

A bit of an older crowd. Friendly staff. Great evening bartender.

We really enjoyed staying here for our short trip to Crete at the end of our honeymoon to Greece. The pool was nice and so was the bar. Our room was a junior suite with an ocean view. The location is great for an easy taxi or bus ride into Chania. The front desk staff was helpful with recommendations on where to go and explore the nearby area. We were able to rent a car and had easy parking right out front of the hotel. The breakfast buffet was tasty with many options and they even gave us a box to go when we had to leave on an early flight.

The staff is great and so is the hotel. The main thing we didn’t like it there is sooo much furniture in the room that takes away too much space.