Very friendly staff

One night stay before early start for ferry. Arrived on bicycles which were stored inside. Friendly staff and comfortable room. Swimming pool facilities are good.

Very good hotel, well located in a calm area by the sea, with a very nice spa opened all day long until 7:45pm. The restaurant is a bit overpriced.

Beautiful spa hotel right on sword beach. Several nice restaurants and bakeries within a ten minute walk from the hotel.

Great place to stay

Beachfront location in easy walking distance of good restaurants.

Breakfast was a little chaotic… certainly not worth €18 euro each. Definitely not relaxing start to day. But room was fine as was the spa. Couple of drinks each at bar £60 but steep. Would I go back …Yes. But no breakfast.

This was just what I was looking for to un plug. Lots of restaurants and stores nearby. Sea view room was excellent!

An excellent hotel in a prime beach-side location. Food in the restaurant was superb. However, the hotel is more suited to adults than families with young children.

Polite willing staff, Spa experience was superb

Te duur voor de kwaliteit die ze leverde

The room was perfect except that someone does not know how to put doors on bathrooms...they opened in to the toilet which meant that you had to practically close the lid, climb up onto it and then shut the door...many of the jets in the Thalasso pool were out of order. It was explained that the site was older so things no longer functionned.

Ras

Super nice hotel with great breakfast directly at the beach.

Quite underwhelming. Rooms were small- felt like being on a cruise ship. Location is tight on the beach but far from the DDay sights. It was way over priced- would not stay here again.

The hotel is very nice, especially if you are interested in a spa experience. But staff is not friendly. Including front desk staff and dining room staff. Some are not even courteous.

Hotel lobby was beautiful. The room was okay. Expected a little bit more comfortable bed. Was a little hard, but I’m picky.

Hotel was lovely, great location, staff generally friendly - restaurant menu limited and not really suitable for children - breakfast ok but overpriced

Disappointing.... The hotel & spa itself was nice, but the customer service was one of the worst we have ever experienced. From arrival we did not feel welcome, but decided to try the hotels restaurant at night where we were simply ignored. After taking about an hour to be offered a bread roll, we waited longer.... The food itself when it came was good, it was just unfortunate that we could not try any deserts as they stopped serving by the time we finished our mains. I would not recommend.

The hotel was very nice and had an excellent location on the beach. The service in the restaurant left a lot to be desired, we felt ignored, al the tables around us received bread, we did not, and we gave up waiting to be asked if we would like some dessert, which we did want but ended up not getting. The pool also closed very early, my wife was disappointed she was unable to have an evening swim.

The hotel is nice, but dated. The rooms were comfortable, but as others have mentioned, the bathrooms need to be improved. There is essentially a shower and drain in the middle of the bathroom, with no shower doors such that the entire bathroom floor and gets wet when someone showers. Because of this, the bathroom floor was mildewed. There is a lovely view from the restaurant. The food was a bit overpriced and service was slow, even by French standards. The towels in the spa area are very small and not at all fluffy, as spa towels should be. Also beware if you are traveling with children that the pool is only open a few hours a day to children. Additionally, parking on site can be tricky. There is a lot, but it is apparently also used by the general public and full of cars of non-hotel guests.

Nice place near caen. Recommend caen memorial museum.Easy to drive around. Salt water pool is great.

The hotel was located within walking distance of the beach and served as a great starting point for our Normandy Beaches vacation. The hotel concierge was accommodating and friendly. The room is smaller than expected and walking space was limited in the room.

Didnt realize it would be so commercial, there was a lot of people in the pool and spa area that were not guests. I wasn't told there was work going on outside, and it looked like they could do with mire staff. The location was good for ferry links and beach, but felt it was a lot of money for what you got.

We did not get a chance to use spa and restaurant because hours were conducive to seeing sights and coming back to relax. Restaurant closed early. Spa opened late and closed early. Otherwise we liked everything very much.

Location was difficult to get to but once you were there the beach was great. Hotel staff was not overly friendly and when we really needed help with an issue we had they let us down. Nice pool/whirlpool area but rooms could use some work. Towels are not clean and very small.

Location was difficult to get to but once you were there the beach was great. Hotel staff was not overly friendly and when we really needed help with an issue we had they let us down. Nice pool/whirlpool area but rooms could use some work. Towels are not clean and very small.

Very efficient and helpful staff and good, comfortable room. Restaurant closed rather early and rather expensive for what was offered, although food was very good.

A bit run down and just not what I expected based in the star rating and guest rating.

A bit run down and just not what I expected based in the star rating and guest rating.

Nice and comfortable place for the night needed when travelling from Germany to the "Land's End" of the Bretagne. Certainly also a good place for a longer stay.

The hotel is situated by the beach, seafront and nearby pedestrianised centre of Ouistreham. The streets and other parking areas around the hotel are all pay and display and, being next to the national liberation memorial and almost opposite the No4 Commando Museum, it attracts a lot of visitors. Whilst the hotel car park is free it does not have restricted access and parking spaces can become scarce at certain times of the day. The hotel is also only about 5 minutes from the Caen/Ouistreham ferry terminal and is a useful site for a short break at the end of a French holiday. The double room was small (there was a case stand but no room to deploy it) and the decor spoiled by cheap white Melomine fitted cupboards. Whilst it was good to have a separate wc and shower room the lavatory was very small with an inward opening door that almost touched the toilet bowl when opening making exiting the room difficult. Access to the room was via a flight of 3 narrow stairs at the end of the first floor corridor, which caused some difficulty to my wife, who suffers with arthritis and the promised town view was a view of air conditioning units on an adjoining flat roof.However the bed was comfortable, the staff friendly and helpful and the restaurant good although it would have been nice to be able to purchase some more snacky food at the bar (e.g. cake, sandwiches in the afternoon), although more substantial food was available there at lunchtime and evenings.