Mega schönes hotel mit Wellness Bereich. Dortmund ist nicht so schön, aber das Hotel und die nähere Umgebung einfach unglaublich. Sehr sehr nettes Personal, gutes Essen (egal ob Restaurant oder Frühstück), tolle Zimmer und super Bett. Kann ich nur empfehlen

A great pleasure to stay at this hotel. Spa and sauna fantastic. Delicious food in the restaurant and first class service, special. Special thanks to the waiter from the Macedonian restaurant, the service of this gentleman at the highest level. We would love to come back to this hotel.

Hotel was Clean, Beautiful, Comfortable and Relaxing... Only (tiny) issue was that the 2 beds kept coming apart.... :-)

Always love to come here!

Fabulous hotel and during the COVID-19 crisis the hotel where prepared for the this in every way We visited with my 91 year old mother in law and we all felt safe. This is our third stay and great Reception staff friendly and helpful. Breakfast staff polite and prompt with food delivery and service. Restaurant Rustique serves superb food at reasonable prices in a fantastic area inside and outside. Staff that served us where friendly helpful and made a great end to the day. Plenty of choices to eat and for all diets

Beautiful area. Great food in the restaurant. The room was very nice. Very quiet area. Would visit again.

The hotel is excellent, in a beautiful part, surrounded by nature. has a very nice spa and welnes ... we spent 3 days to remember ... only on departure, when we checked out we were surprised by the incapability of employees with reception ...

Engineers where happy with hotel and amenities

Near the forest, and close to Dortmund. Very nice spa/sauna. Best for couples, not so much for children. Good parking space, good restaurant. Bed too soft, but that might be a personal preference.

Amazing stay. Excellent experience. Everything was super excellent

Not sure if hotel management/personnel read my last review but ever since service has improved substantially. The air conditioning in the room is a bit weak, but the local area has been experiencing extreme heat. Quiet, comfortable, nice wooded location (albeit a 20min drive to the city), and now that the staff has improved their level of service I can increase my review to 4-Stars. If hotel owner/management wants 5-Stars they would need to invest in better toiletries, towels, and improve room service (an example of this is the room service menu is extremely sparse, yet you can order anything you want from the restaurant downstairs...I’m sure if management put a full room service menu in each room more guests would order more food...a plus for the guest and more profit for the owner with little added cost. Adding mini-bars to each room and pay movie options would also improve guest comfort and hotel profits. Overall the best hotel option in Dortmund.

This gorgeous hotel and spa near Dortmund is truly first-class. The facilities are exquisite, the restaurant sublime, and the spa simply wonderful. We will definitely stay here again!

It felt like pretty woman. We were underdressed. Staff was not very intuitive or outgoing. Ordered room service, it was overpriced and terrible (If you cant get a decent bratwurst while in Germany can you really trust anything else they offer, ordered a salad with chicken three times, arrived with steak. Menu said 8 euros for brat with frys, they delivered both orders of brats with no frys, called down waited an additional 30 minutes for frys, and they charged me for both orders of the frys and stated the menu price was wrong, and the fries were terrible in spite of everything.) Paid 70 euros, I expect room service to cost extra but I also expect it to be edible. Stayed at Schonburg Castle a few nights before, I think the manager of the Arivee would be well advised to spend a night to see how to improve his own properties customer service experience. Also we stayed on the second floor and it smelled like someone bombed the hallway carpet with bathroom odor spray. And it never dissipated. But who knows maybe in my opinion I am picky, but I would not recommend. We did not take advantage of the spa or pool, as we were there for a Pokémon Go event, and the hotel was such a bad experience we left a full day early.

OUr 3rd floor room had a cathedral ceiling and faced the beautiful entry drive. The buffet was pretty expensive at 16e but since there is nowhere to eat within walking distance it was fine. The soup and burger in the Rustique (bar/restaurant) were exceptional. Walking behind the property though the large path in the woods was quite pleasant.

I found this hotel to be of very high standard. Cleanliness of the hotel & my room were top notch! I stayed for 2 nights for a business trip & found all the amenities to be very good. The restaurant was superb & I must say was one of the best meals I have had for a long time. Highly recommend this hotel & would not hesitate to stay there again.

Was really nice. We needed longer )))

Relaxing and convenient