It was difficult to have to park our car in a garage so far from the hotel. Also, climbing three flights of stairs! The hotel was charming, never the less.

Beautiful courtyard garden in the heart of the walled area in Avignon. All the key attractions are walking distance from Aux Augustine. The staff, Sabine, was very welcoming and helpful. There is free parking outside of the walls, be sure to ask the staff about it. We loved our stay and the room was wonderful.

Sabine and Patric were the perfect hosts. They provided all the help and advice we needed to fully appreciate and get around Avignon. We definitely recommend the Aux Augustine for a stay in Avignon.

Amazing rooms in a redeveloped Augustinian monastery - remains of the original building are features of many parts of the property. Hosts, Patrick and Sabine couldn’t be more helpful and there are some excellent bars and restaurants nearby. Only a short walk to all the architectural and cultural highlights of old Avignon.

Super!

Wow! Amazing and beautiful property and amazing service. Perfect location, charming rooms and courtyard and unique building/ rooms. Cannot recommend enough!

All up very good experience

Very good apartment. Modern and high standards. Very well situated in Avignon. Very welcoming at arrival and correct and helpdul information beforehand. This is a pearl and we can highly recommend it. Priceworthy!

Lovely little place within Avignon. Good access to all the city has to offer.

Poor lighting inside the room, it is difficult to read.

The ambience of the hotel and serene patio are truly unique. The location and proximity to the town’s sightseeings, places to eat and see theatrical performances are a plus for visitors. Hosts are accommodating and friendly.

Patrick was more than gracious and extremely helpful. The hotel is gorgeous and very cool. Location was terrific, down the street from a grocery and close to tourism spots. Highly recommended!

We had space to spread out, and a good kitchen to be able to enjoy some light meals in the space, as well as a private table just outside our room. It was a perfect setup and one we'd consider again if planning a longer stay in the area. We loved it.

The property manager is rude. The check-in process was very inconvenient, floor squeaks and upstairs floor squeaks, and you can hear every time upstairs uses water, too. Lots of mosquitoes.

Incredible location at center of Avignon. Helpful hosts.

Clean, spacious , great location. I will go back again

We had a wonderful time at Aux Augustins. The room was clean and very spacious (especially for France) and the terrace/balcony was incredibly beautiful. Patrice was an excellent and friendly host. It was very convenient to be picked up/dropped off at the train station upon our arrival/departure! The location is also superb; there are many bars/restaurants/cafes nearby, and it was not far to walk to the main sights (palace, bridge, gardens, etc.). We would recommend to book directly with the host as it can be cheaper. We would absolutely stay here again — we even wish we had extended our time in Avignon given how comfortable our stay was!

Aux Augustins is an extraordinary property in a delightful neighborhood of Avignon. The restaurants and cafes are mere steps away and yet the rooms are very quiet as they are on a courtyard. The apartment on top floor was generous size, but we missed the usual fluffy duvet as there was only blankets in the closet to use. A coffee pot was provided, but no coffee. It would have been easier if it were a nespresso machine to simply purchase the pods. Otherwise, we truly enjoyed the experience and felt quite lucky to be able to use the private (paid) parking space.

Patrick was a perfect host! He was so accommodating and helpful. I arrived early, by several hours, and he was so pleasant about it. The apartment itself was gorgeous and looked out on the well appointed patio area. The bedroom in which I stayed had actually been part of the church originally and still had part of the arches. The kitchen area had everything I could have needed. The bathroom was very nice and had a towel warmer! The day I checked out Patrick was kind enough to call me a taxi and walk me out to wait for the driver. I just can’t say enough about his hospitality.

You may want to think twice before booking this hotel. The owner, Patrick, can be a most unpleasant man, as you will see if you read some of his responses to prior reviews. We were supposed to stay there in late December, but because of the rail strike in France we could not get there from Barcelona. When Hotels.com called the hotel and talked to Patrick to explain the situation, she told me he started screaming at her and hung up. She told me she called again, and he told her to make a request for a refund in writing. She could not have been kinder and more gentle, and was truly rattled by the call. She certainly did not deserve to be treated like that. Turns out, the "request in writing" was just an exercise in futility, because when Hotels.com submitted the request, and followed up a week later with a phone call, he told them we would not be getting any refund because of their policy. I understand the strike was not their fault, and we would have been satisfied with a compromise, perhaps a 50% refund. Which would have been smart of them to do, because we will make it to Avignon some day soon-- but I promise you we won't be staying there.

Very clean and nice place. The staff was was very kind.

Beautiful property. Great location. Quiet. Friendly staff. LOVE THIS PLACE

Patrick was amazing

We loved the property itself all except for the too firm bed and air filled pillows which were not comfortable. We didn’t love the area that the hotel is in. Lots of homeless people and garbage on the street. However, this was true of Avignon except in the very center of the city.

It was excellent. PATRICK the owner super helpful and happy to give us directions. In two blocks there are: restaurant, bakery, market, a place u can buy fruits, vegetarian restaurant, falafels, crapes, awesome place, bike rental, buss, etc

Nice, clean accommodations, spacious courtyard.

The establishment was quite unkempt and disorganized with things cluttering the walkway leading to the rooms.. The office desk was piled with clutter and the surface areas had noticeable dust piled on. The proprietor was very nice, but this did not make up for the fact that the room smelled of mold and the bed was not welcoming in the least bit. I also had to pay cash for taxes and parking; there was no option to use a credit card even though I paid for the room with a CC.

The host was very helpful and made the check in process very easy. The room was nice and very comfortable for my wife and I stay. We enjoyed the small kitchenette that was useful for glasses for our wine. We were very close to many restaurants and made it very easy to walk from the property. The courtyard was very tranquil and quiet. We would definitely recommend this property.

The location was very good for tourism activities. And Patrick, the manager, was helpful in many ways, from mankind restaurant reservations to calling a taxi to giving directions.

Very nice, quiet and unique place to experience. Right in the centre of Avignon, very clean room, kind and helpful stuff.

Another great stay at Aux Augustins. Our 3rd time here, but it won;t be our last. Terrific service from Sabine and Patrick. Comfortable, well equipped and clean. A delightful place to stay in the middle of the walled city. Be sure to take advantage of their 5Euro per day roaming wifi. A bargain.

I liked the room where my wife and I were staying at; it was cozy and charming. The location in the center of Avignon was also quite convenient. My biggest issue with the property, however, was the insistence on the staff getting paid fees in cash. I thought this was a hotel that should have no problem getting payments in credit card (I was running low on cash as I was toward the end of my Europe trip), but it turned out to be an "apartment" property. The owner insisted on cash payments for cleaning fees (a "hotel" charges these fees? Not sure whose fault (them or Expedia) to advertise this property as a hotel...) and pointed to the Expedia page noting that all onsite payments need to be made in cash, although I don't recall the same language was in there when I made the booking several months ago (and I can blatantly see two credit card machines in the owner's office!). I didn't want to argue any further and went to a local ATM to withdraw cash (with additional fees of course) but it left a sour taste on my mouth, which was unfortunate because my wife and I otherwise enjoyed staying at the property. I hope Expedia does the right thing to set the expectations straight (advertise this property NOT as a hotel and that they only accept cash, i.e. delete the credit card logos under Payment Types section) about this property so other travelers do not encounter the same issue.