The property and room were gorgeous and comfortable. I gave a lower score because the front desk staff was incredibly unfriendly and did not seem to care to be helpful, acting annoyed when questions were asked or asking for assistance. We booked through hotels.com. We brought dogs with us and when we checked in the response with irritated tone was, “you have dogs?” This is supposed to be a dog friendly b&b. Why the negative vibe? When I asked if we could get the beds that come with the dog package, the response back was “do you need them?” Why is that your response? We are paying for this, why question the need? We will return but hope the staff will be more pleasant by then.

Lovely little place in St. Helena. Loved the pool- refreshing after long Napa day. Highly recommend.

Mickey situated, beautifull grobunds. We arrived early for a pre check-in. Staff was friendly enough and took our phonenumber so they could call when the room was ready. No information about the hotel area or the area in general. No suggestions or recomendations as how to spend the waiting time. Room was a good size. No Welcome packet with information in the room. However conplementary water and Wine in fridge. Wineglasses were dirty though. We had e reservation for room with vinyard view. However it was mostly blocked by a giant oak tre. Also nice, but not what we paid for and thereby expected. Turn-Down every other day, but only clean towels and empty of trash. No making the bed etc. complimemtary robe was dirty - disgusting - what else had not been changed since the previous guests. Showerhead far to Løwe for my 2 meter tall husband. He had to crouch. Breakfast was ordinary at best. Fresh berries but no greens. Bagels but no cream cheese etc. All in all quite dissapointing.

Quiet and peaceful stay tucked away in the vineyards. The vineyard-view room with a terrace is worth it. An adorable and friendly cat welcomes you in the pool area. Only downsides are: (1) there is no on-site restaurant or bar so you have to drive to town for food/wine, (2) there is no spa, (3) there is no on-site concierge (even tho the ad says otherwise) and the staff is not very helpful about recommending restaurants or things to do/see in the area, so do your own research ahead of time.

This is our third stay. Everything is clean, quiet and the staff is friendly. We love it there! We look forward to our next trip!

Upon arriving early around 2pm asking to check in, the front desk person was quick to say we can only check in at 4pm with an unfriendly tone. Maybe she was having a bad day. We were provided with a room in the main building that’s renovated with big bathroom, but very little counter space and with a barn door that doesn’t want to stay shut. There’s nice outdoor dining and lounge areas with nice views of the vineyard, but staff do not often clean them, which makes for not the most pleasant experience. We booked the room at a typically higher price and was expecting same value of service for the amount we paid for at almost $700 per night but didn’t feel we got the value we paid for compared to cheaper places we’ve stayed and offered more value for our money. The positive about staying at the inn is the location. It’s close to wineries and to the vine trail. In summary, we won’t be coming back to the inn.

This place was okay, but not better than that. The beds are very comfortable, towel/linens clean, and the pool on this property is a real treat! Breakfast was fine. We had a nice stay. That said, lots of small things were off: the jacuzzi jets were broken (this was a real bummer for us). At breakfast, the coffee at breakfast was cold and my husband found ants swimming in his orange juice. Our room had random garbage left on the floor (missed by housekeeping?) Nothing serious, but several small things which was a bit of a letdown at this price point. Staff was not unfriendly, but not friendly either. It was just okay.

We stayed at the main building and it was just lovely. Clean throughout, the room was large and comfortable. The grounds are exquisite, although we did not use the pool it was really nice. Would stay there again.