Room I received was next to air conditioning units and very loud. Wanted a room with a balcony and I couldn’t sit out there due to excessive heat coming from a/c units on roof. For the price it was very disappointing

Construction out front dangerous for cars to get in/out. Not much to do after 5p for vacationers. No put-put, restaurants, shopping plaza, etc.

Great Resort. The staff is very friendly and there are nice rooms. Food is wonderful!

There wad construction all over and it was difficult to walk. And your really not close to much

The people were so welcoming. My booking was messed up and I had a rough trip down I walked in hoping for a little break and so ready for my vacation and they were completely on point. The food was amazing there was an amazing selection.

I didn't know parking would be an extra $15 a night. Doesn't the hotel own parking lot why pay extra. And our a/c wasn't cold just cool.

Such a beautiful place to be at

Road construction

Money for deposit was gone. They will not returning back

The room was clean, fresh and quiet. The view from the lobby area was open to the pool and the Gulf water. The food was good for the breakfast buffet and I ordered lunch Unfortunately the hot water was out the last two days of our stay. Otherwise it was a good experience. I would stay again.

This was our first stay here and it definitely will not be our last. The staff was courteous and helpful and the customer service was impeccable. The activities on site were enjoyed by all and was appreciated that everything was kid friendly, we especially enjoyed the movies by the pool. The food was good and the breakfast buffet had so many options it was easy to satisfy everyone including the picky eaters. We had a blast! Til next time HIR FWB, we can’t wait to come back!

The first night was very rough. The room was extremely warm. They had someone come up and check the ac and tokd us we were good. But the room never cooled down. We talked to the staff on day 2 and explained to them how hot it is and they sent another person up and it finally got fixed.

Great visit

The staff is amazing! The pool awesome! The walkway to the beach and the pier right there! The rooms were sooo clean and wonderful!! The drinks the food A summer at the Tiki bar and Joseph at the inside bar were wonderful! Sandy at the front desk… you rock!! We already made reservations for our next trip here! Worth EVERY penny!!

It actually has hottubs and you can share the property pools with the Hilton. Only 5 floors so very convenient to the beach.

very nice

This place as a decent accommodation is quite satisfactory one. Great access to beach, clean, quiet and also great ocean view( + pool view). But the best thing you can see and feel at this hotel is the true and considerate kindness from staffs. They especially I happened to meet (Mr.Dominic, Ms.Sandy, Ms. Lenka palmer) were very just the perfect examples of definition how to do & what to do as a great staffs at front desk of hotel, which is such an important factor for hotel because front desk is the very start of the accommodation experience of guests, right? They literally made my day not only my travel fantastic! Thank you all ! If I go to beach area in Florida again, I will definitely revisit this hotel. Even though it is apparently referred to as 3 star resort but it is never less than 5 star hotel. Furtheremore, the food at 1st floor restaurant was very nice ! The girl named Yaneek at the restaurant is so willingfully helping and attentive. In a nutshell, I highly recommend this resort!

Our stay was awesome! Came down for the past weekend. Me and my girlfriend had a blast to celebrate her birthday there. Shout out to the entire front desk staff and Crystal in the restaurant dept. 🙌

We travel a lot and this is the first bad experience I have had in a while. When we checked-in, there was no WiFi nor Tv service. Told management and it was due to construction beside property. Which I feel should have been posted on website. Also, our sink was not cleaned at all. When we checked out there was a huge price difference between what I paid Expedia verses Hotel listing. And I had to pay even more when I checked-out that was not listed on total price quoted. There are a lot of hidden fees at this Hotel that they don’t tell you about. I understand about the parking fee, that was fine. But to have a property fee, a lease fee, and a hidden fee along with the huge difference already that the Hotel management could not account for, was unacceptable…

This is our second stay here. We have had nothing but excellent service from the front desk, the restaurant, to to the tiki bar!

Was hoping to get a beach view room for the last night and never happened. No NA Beer on premise. Smoking areas limited. Outstanding staff!! Be back next year!

We had a great stay! Very clean and updated resort.

Everything was wonderful. This is the 4th time my family has stayed at the resort and we'll definitely be back. It's our home away from home when we're in the panhandle area. There's no better place. 💜

The pool, location, views, etc.

We had a great time. The pool and the beach was clean and the staff really took care of us. Thank you!

Rooms were really clean and smelled fresh the breakfast was good .I enjoyed the view of the ocean.

Clean and staff was nice

Very nice

Great

Good

We only stayed one night but it was very nice. Close to the beach.

Great stay!!