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My fiancé and I had a cancelled flight out of Newark and stayed here a couple night until we could get another flight. The hotel was very nice and the complimentary breakfast was a big bonus.

Did not like that the room was not completely cleaned. Inside the sofa sleeper, the previous limen was still on it. Also the door in the bathroom that enters the bedroom wouldn't close. The lock/latch was broken.

One staff member at check in was great but first one far from it. Coach in our room was very dirty and pillows on the beds were in terrible condition.

Please listen to the reviews that say how gross and run down this hotel is. I paid a premium when my flight out of Newark was cancelled because it looked nicer than other choices, and I could not have been more wrong. Hallways and room had dirty carpet, walls and surfaces - generally really run down. First room I got smelled like smoke and it was obvious the sheets hadn't been changed - they only remade the bed. On the positive, the front desk manager could not have been nicer and got me a new room, which I had never before asked for in traveling, but I couldn’t bring myself to sleep in someone else’s sheets. This place needs an upgrade badly. Do not pay the premium to stay here. It should cost no more than $100 per night. I paid more than double that.

We checked in in on July 27, at approximately 530pm reservation made two months ago. The attendant had to wait to check us in as she couldn't confirm that a room was ready Bed uncomfortable and clearly very old, linens looked and felt old like they had been sitting in dryer for hours. Pillows flat and again, clearly old. The furniture in the seating area was also very old but more disturbing, very dirty, we could/would not sit on it. The room was dusty, mold in shower, shower glass not clean, dirt on switch plates. I understand that rooms can't be constantly modernized however, at the very least, they should be spotless between clients. The same applied for common areas, dusty, dirty windows, full trash receptacles. When we arrived in the morning, we had asked front desk if she could store our luggage until check in later that day. She gave us numbered tags and said she would store them in the locked office beside the front desk. When we returned from breakfast over an our later to ask questions, our luggage was still there, very busy lobby and still one woman behind counter. When my husband asked her about putting our bags away, she responded that they were 'fine there'. He had to insist on waiting until she unlocked the door to store them. At $400 (Cdn) per night, I find this very disappointing

Only con is breakfast ends too early

Shiwer leaked and was not very safe

Air conditioning system needs to be reviewed. On a positive Dorothea at front desk was a star!

Amazing stay, great value and service. Breakfast omelettes made to order were delicious. Fitness center was state of the art.

Got in room and food on couch and on floor near window. Called. They cleaned up. Pocket door between bath n bed didnt work. Kept sliding open. Told them. Was told its the trim work. Toilet seat wasnt securely fastened down. Had towels n washclothes for 3 instead 4 people. Had to go downstairs for bedding for sleep sofa. Daughter had issue with bar. Was sent back n forth from bar to front desk for a mere menu then bartendertold her kitchen closed at 9:10 but hotel advertises between 10 n 11pm. Smh was told they do that sometimes whne slow. 50.mins early? And bartender had attitude with her cause she wanted dessert and drink. Then gave her wrong dessert with peanuts thats not stated on menu. Embassy has to do better! Weve stayed there many x. This was worse time.

Excellent

Excellent Hotel

Ok

The first day I checked in there was no electricity

The hotel it’s ok for one night The service and cleaning regular The common areas dirty

It was nice

Needs updates to the room - Broken microwave - pull out sofa was dirty and had dried cereal on it when opened.

Only a mile or so from the airport, but it wasn’t as noisy as I expected it to be.Any room cleaning had to be requested in advance, since they didn’t automatically clean every day. Good breakfast and happy hour 👍

Check in very poor. Pre checked on line day before and they said it would be 3pm. Arrived at 5 and didn’t have room available till 5:30. Hotel need a bit of paint and updating in areas. But is convenient for airport and shopping. Also room size is very good

Got to hotel early and staff got us room Happy hour fun

Very clean and safe, conveniently located next to shopping mall and dining.

The suites were huge and spacious. The staff was incredibly friendly. If there was a downside, it was being unable to reach room service to order food. But even that worked out well … we walked to Ruby Tuesdays and ordered food that we brought back. I would definitely bring my family there again!

Airport transportation was very convenient and check-in speedy and pleasant but common areas-lounge, elevators, halls….all need to be thoroughly cleaned!

It was a total treat to stay here. Everything was convenient and easy. We came up from Glen Rock for an early morning flight and it was a wonderful experience. Even though we didn't get to stay for breakfast, The darling night auditor pointed us to the coffee,.which was oh so appreciated. I have nothing but praise for this Embassy Suites. I will for sure stay there again.

This was the absolute best hotel I ever stayed at. Wish the pool was open, but other than that the room was immaculate, the breakfast was delicious, the evening reception was fantastic.

Some of the staff are extremely nice and helpful, but others are decidedly unhelpful. Our room was not ready until just shy of 2 hours past check-in time. After flying in from Europe that day, it was certainly an unwelcome surprise to be unable to check in. But, we have stayed here multiple times without issue before, and we will stay again.

Perfect place to stay for a Newark airport travel-related overnight.

All good and Jackson at front desk was attentive

Pretty pricey for mid week but good lodging overall.

We book embassy hotels whenever traveling with family for the amenities and overall experience Very disappointed to see the pool has been closed for a month - I asked for early checkin - well in advance - but it was denied - had to wait till late afternoon to get in But to our shock it was pasted in the elevator that pool is out of commission !! I would have gone to another property of it was made clear at the time of booking that pool is out of commission for a month Very disappointed

Everything was perfect.special thanks to the Housekeeping to Rafaelina. Wonderfull service.