Waiting staff in the restaurant in the evening were dreadful. Very poor customer service. Did not know the wine list. Felt rushed to order. Had to send main course back as it was an insulting portion of cod loin ( two inch by one inch)for £30! No alternative offered as apparently kitchen closed. Manager returned the original dish which had been sat for ten minutes and said he would reduce cost by half price!! I refused the offer and therefore had nothing to eat. It was my partner's birthday meal so he and our friends ate alone. We then went to the bar and received equally poor service. The beer was flat and the bar man very off hand and grumpy. We asked if we could buy some nuts/ crisps at the bar. We were told to go up to the top floor and use a vending machine! We were told we would need to get changed at reception first! The room was sweltering and we couldn't open the window because the generator outside was so noisy. Air con did not work. Spa bath was not working either. The staff at breakfast were very professional and delivered the standard of service you would expect for this hotel and price. However the lack of consistency would deter us from returning

A lovely place to stay in a wonderful part of the UK

we had a lovely stay in the coach house seperate from the main building. It was beautiful. The grounds are extremely well kept. the main hotel is gorgeous Had a quick peak in one of the bedrooms and it looked lovely.Lots of little rooms where you can find a cosy seat. Breakfast was fab. Staff were lovely. Pool is a decent size. A little bit of chill music would've been nice. steam room/ sauna were fine. Didnt use the spa treatments or have evening meal there. Look forward to visiting again.

We booked this hotel on our jouney home as we were too tired to continue. What a fabulous find .The hotel is lovely, very relaxing, excellent breakfast. We didnt have an evening meal. Gorgeous grounds, a maze! Friendly and helpful stay. We will stay again.

My wife and I were there for six nights for a summer break and it was outstandingly good. Extremely comfortable in every way.

A one night treat. Not the easiest place to find tucked away up a small country lane. Could do with more directional signage. Pleasant reception and checking in/escort to the suite. We booked the king Bed Suite ( Langley ). Extremely spacious with large lounge, seperate bedroom, bathroom and kitchen with beverage making facilities / fridge. Whole raft of empty cupboards. Don't know who would be using them all. No magnifying shaving mirror in the bathroom. Lots of period style furniture in the suite but looking a bit tired and faded. Some curtain hoops off the pole at one window and the curtain itself partially hanging off. Thorough checking needed before signing off for the next guest ! Excellent breakfast ( traditional and Vegan options ) with fruit/cereals/ juices etc. Need to bring the toast with or after the main plates otherwise its stone cold. Doxford has 2 meal options in the evening ; The market menu in the lounge bar but not a lot to choose from.Then there's Fine Dining in the main restaurant. Not a big fan but went with the flow . Had Canon/ Rack of Lamb with a couple of teaspoons of peas and carrot. The lamb was quite rare and amounted to 2 forkfuls. For about £34, i would say it was a waste of money..Very pleasant gardens with a terrace to sit out and enjoy a glass of wine. Huge maze to try out . Should engage participants for several hours trying to find their way back out. Good heated swimming pool and spa with towels and dressing gowns.

Beautiful hotel, spotlessly clean and very comfortable. Our room was stunning with a great view of the garden complete with baby rabbits munching on the flowers. Food was great and so was the service. The grounds are lovely for a walk.

Lovely, high-class hotel with friendly staff who were always happy to oblige. Lots of lovely rooms to relax in and bedrooms very clean.

It was a lovely stay in the coach houses the only issue was in No 43 the lighting in the main room was poor but we still had a brilliant stay. In the Spa the number of loungers & seats were a problem for the number of people using the facilities. We didn’t arrive until the afternoon and other guest told us it worse in the morning. The massages were out of this world

Lovely stay at Doxford Hall - grounds were looking beautiful with daffodils in bloom. Staff were friendly and welcoming Stayed in one of the rooms a short walk from the hotel. These were private with fantastic bathroom. Great choice for breakfast and spa facilities good. The beautiful Northumberland coastline right on the hotels doorstep.

We enjoyed two lovely nights at Doxford Hall along with our little dog. Lovely big room. Fantastic breakfasts. Very friendly staff. Great location to visit fantastic local beaches. Spa was a little tired but would have amazing potential. Sauna could have been a little cleaner. All in all a fantastic stay and would definitely recommend for a mini break.

An amazing 3nights of relaxed luxury. Restaurant food on particular was fab fine dining but there was also a market menu. Breakfast was excellent. Grounds were lovely even in the winter and plenty of places to sit inside including a library.

Nice area and town of Alnwick is fabulous. Room was okay but maybe a bit rundown and in noisy area of hotel maybe because we booked third party instead of through the hotel. Not as lovely as hoped and steam room was out of order for our stay. The jacuzzi was also broken and had a sharp edge which my partner cut himself on. The breakfast was nice but facilities such as coffee bar and massage treatment felt overpriced. I paid for 30 mins but probably only got about 20 mins massage.

Absolutely appalling stay here. The room was dated, the view from the bedroom windows were of broken sections of plastic covering roof tiles that need repaired. No money has been spent on the upkeep of this hotel. There was no telephone to call reception. Housekeeping chapped the door at 9:20am. The food in the restaurant was below standard. That much so I had an upset stomach. The lift shouldn’t be legal. That is a death trap. How this hotel has 4 starts it’s beyond me. I certainly will not be back. The receptionist was rude on arrival. Breakfast was an absolute joke. Asked to share a table with people that I didn’t know. It definitely was the worst stay I have ever had. Wasn’t t worth the money spent. I can’t recommend this hotel, it is a shambles. Refund should be given. Awful…

Hotel is in beautiful grounds ,the hotel itself is lovely rooms very clean spacious beautiful coving and chandelier's ,spa was lovely with jacuzzi very clean

We were “upgraded” to the hotel which felt more like a downgrade. We planned our honeymoon and did want some privacy. The room was ok but nothing special. It was spotless but the room felt bare. The food overall wasn’t good, overcooked meat, lukewarm breakfast and overpriced. We did attempt to have a nightcap at the bar but it was seriously lacking atmosphere and the cocktails were overpriced since they came out a premixed bag. Since you’d only need to spend a little extra at a cocktail bar and you’d get the whole show too. The pool and facilities were really good unfortunately they shut quite early. Overall the experience was disappointing and didn’t really meet a 4 star standard.

The only negatives were: 1. No member of staff in the cocktail bar for quite a while after I arrived to buy drinks 2. Dirty dishes and glasses were left on the tables in the lounge for a long time. 3. The changing rooms in the spa are inadequate - only two cubicles!

Fantastic location and accommodation. Incredibly helpful and friendly staff. Very dog friendly.

Excellent,friendly attentive staff, great food, excellent facilities

Very good.

one we finally arrived at the Hotel, following a breakdown on the way, we had a great stay. staff very pleasant and helpful, hotel clean and well maintained.

The food was excellent but there was a very limited choice and if staying for more than a couple of nights it got very limited. There was very little for vegetarians or vegans, although the chief would prepare requested meals within readon and with notice.

The staff was amazing!! We had problems with our rental car and they went way beyond the call of duty to help us. Some of the best service we have had in any public venue.

Our room - one of the coach houses set in the grounds was pleasant after sorting the musty smell - the room felt damp and cold. After some airing and heating it seemed ok. The furniture was all stained marked as was the carpet and the furniture needs some TLC. There is no private parking - you need to park round the back of the coach houses. The swimming pool was pleasant. Breakfast and food was lovely. Staff ( when you could find them) were nice.

We only stayed overnight. Arriving late and leaving early. The only issue we had was with the hairdryer which overheated. There wasn’t an immediate spare but they did borrow the spa hairdryer for me. Breakfast was one of the best hotel buffet and cooked we have had anywhere. Good quality and great choice. Friendly staff.

Lovely setting and very quiet. Swimmmg pool in basement needs a bit of TLC.

We stayed in one of the cottages, which was roomy and comfortable.

Doxford Hall was a lovely place to stay. The rooms were very spacious and the furnishings were of very good quality. The rooms were unique and had real character. The staff were very attentive, helpful and friendly. The only reason we didn't give an excellent rating overall was that we were a bit disappointed with the food. We had some strange combinations on our plate which differed from what the menu said. The strangest was a mackerel 'crockett' along with our chicken main course. Odd. We presume that it was a mistake - if not, it's not a taste sensation we'd like to repeat. My husband's starter was to be smoked trout but he was sure it was the duck he received. We weren't overwhelmed by the quality of the breakfast either. We were expecting tastier sausages and the black pudding wasn't the best. Didn't like the hash brown and the mushroom was very greasy. We did think that in season fruit like strawberries or raspberries would have been a good addition to the cereal table. Seems like a lot of criticism and we're not usually so picky but we felt the food did let down the standard of the whole place. Our stay was still enjoyable though.

Wonderful property

Doxford Hall Hotel and Spa is in a quiet location with the potential to be a great place to stay. However, I would not recommend it due to lack of cleanliness, expensive restaurant and accommodation which was at a standard below that expected for the price. I stayed in a Superior Double Room in June and it was too warm because the window would not open as it was sealed by paint. The bathroom was spacious with luxury fixtures but it was not clean; there was a musty smell due to black mould underneath the toilet rim, this had not been cleaned for ages but was cleaned after complaint. The sink overflow and shower hose were also mouldy. The bathroom fan did not work and was filthy. The restaurant did not have enough capacity for all residents causing overflow into the Cocktail Bar which was hectic and not very comfortable. Whilst there was a good choice of food it was over-priced and subject to a discretionary 12.5% gratuity charge. This was excessive as the service did not even offer free tap water.

Beautiful country house hotel , steeped in history.

A superb, quality country hotel where we felt very welcome. On arrival we were given a friendly ‘tour’ by Alan. The setting amongst manicured gardens and towering trees is stunning. Our room in one of the cottages was super warm, very clean and tastefully furnished. Gym was a plus for us. Breakfast in the stately dining room had great choices. A wonderful stay.