An excellent hotel in the mountains close to a town called Flaine. The views are beautiful, the room is well equipped and clean. The hotel staff is attentive and responsive quickly. Note, less suitable for star trips that arrival and departure to the hotel takes about 25 minutes towards.

Great ski accommodation and service. Everything you need for an easy ski trip. Close to Geneva, great ski in ski out location for all levels of skier. Comfortable accommodation with great ski hire shop on site. Friendly and helpful staff allowed us to keep our room until 4pm on last day so that we could ski all day and get changed on comfort. Many thanks.

Great hotel for a family skiing holiday. Location is good for ski in and ski out. The room sizes are large with plenty of space in the living areas. The kitchen is well equipped for cooking and eating in. The service is efficient. There is a very expensive grocery shop on site. The ski lockers and changing room is very good too. The WiFi wasn't great. We didn't eat in the hotel restaurant.

Ski in / Ski Out is a big advantage. We also used the spa and pool facilities each day which was nice.

We had an absolutely amazing stay and look forward to going again next year. The apartment was very well equipped for a family of 4. The kitchen was great (no oven but good stove top and microwave), the two bathrooms were great, and the beds were very comfortable. Easy ski out to the hills and ski back if you are comfortable with a button lift. I am on a snowboard so I took the bus from where the button lift is and would get back about the same time as the kids, who ski. We also really enjoyed the pool, sauna, steam room, and hot tub facilities. The kids would spend an hour or two there each day. The only area I felt they could improve on was that they have a great service where you can order baguette and croissants and they were available for you at the front desk in the morning. However, the croissants were stale both times we ordered them. There is a Spar in the building that had fresher croissants than the ordered ones.

Overall satisfied . Spa full of young children unsupervised , a bit pricey .

The staff were fantastic very helpful the apartment was modern and well payed out good quality. Great ski in/out facility

This property worked very well for our first family ski holiday with our two children (5 and 7). Everything you need is there ( ski hire shop, ESF ski school, Spar shop, cafe and Restaurant). There is also a very frequent bus to take you down to Flaine which takes 10mins. A few restaurants do home deliveries for dinners and the spar shop is well stocked so eating in is hassle free. We stayed in a cosy 1 bedroom apartment with a lovely alpine feel. The apartment was clean, modern, warm and well kitted. Not overly roomy for a family of 4 since the lounge was taken up by the sofa bed but sufficient for the time spent in. 2 TVs with international channels and free Wifi. Pool area was very good, perfect depth for my kids to bounce around without needing us so we could just relax by the side of the pool or go into the sauna/steam room. The pool could do with being a few degrees warmer and definitely the outdoor jacuzzi needs the temperature up!

Great ski in ski out. Good location, tidy and great facilities. The only negative is our room was not cleaned or towels etc not changed. We had to ask for this to be done 5 days in to the holiday.

No bar in hotel dishes were dirty in cupboard on arrival as the dishwasher wasn’t cleaning properly and previous occupant hadn’t reported and clean staff hadn’t noticed.

Very inexpensive mountain lodge on top of the high mountains with great restaurant nearby. It takes 30 mins to go down the mountain but enjoyed every bit of this beautiful scenic drive! Awsome experiences back and forth!

It is very easy to come in Mone Blac. I have never been there like perfect hotel.

It was nice to stay here. The rooms were comfortable and all amenities were excellent. The views were amazing and ample parking was available too.

Loved our stay at Helios. Great 3 room apartment with a view. Spar was well stocked and although more expensive given location it actually saved money since we could easily buy ingredients for simple meals indoors rather than eat out every night...and to be honest there are only 3/4 decent restaurants. Excellent ski in ski out (although would not suit a beginner). Some nice walks nearby as well. Staff friendly. Best burgers (inc veggie) where at the American bar/restaurant in the Forum level near the ESF office.

All OK in general - but nothing in the area and no fresh milk in the shop as it is closing in 4 days

All OK in general - but nothing in the area and no fresh milk in the shop 'as it is closing in 4 days'

Rooms very small. Luggage store inadequate. Queues at checkin. Even had to queue 5 minutes just to return keys on checkout after previously settling the bill. Shouldn't have to put the rubbish out and collect bedding and towels before leaving room when paying thousands of pounds for a 1 week stay! On the plus side, pool area nice during the day, but even that was chaos and unbearably noisy in the evenings.

Straightforward to get to, great facilities, right on the slope, nice restaurant, ski shop on site. Highly recommended

Good Hotel, that is an improvement on most in Flaine. Location allows for ski back in but ski out is not completely possible. Shuttle bus pick up and drop off in the evening is a real help.

We really enjoyed our stay. We are family of four, stayed in two bedroom apartment. The facilities are new, well maintained, clean. You have a nice kitchenette so you can perfectly cook. Ski in ski out. Supermarket on the premises. Well heated pool, comfortable for children. Enjoyed our meal in the restaraunt - not the usual cheesy junk which is often served but a real descent meal. Ski lessons for kids from the door of the hotel. Even Santa à la carte. Bottom line - perfect for traveling with kids.

With young children new to skiing, the ski-in/out was not an option for us. the alternative would have been the ESF ski school next door, if it had been open. As we visited 17/12 to 22/12, which is considered off-peak, we had to rely on a bus from the main road, running every 30mns, to take us to Flaine Foret where beginners can start. Had I known that, I would not have booked this residence, as it was very inconvenient. The staff is friendly but could not provide ski pass, as "not trained how to do it". We were given a flat facing the road, as it would take another 130€ to be offered a view of the valley... The free WIFI connection dropped for 24h, meaning no internet, no TV. Besides all this, the residence is nice and comfortable, and the swimming pool is enjoyable.

These apartments have everything you need to make your ski holiday enjoyable. Rooms are clean and very well equipped. We were in the 2 bedroom apartment which can sleep 4-6ppl but I would say the lounge/sofa area is way too small of it were fully occupied. Very comfortable beds and great bathrooms:showers. Ski in/out is fantastic, really does make a huge difference. The spa area was another bonus, very clean and enjoyable after a hard day of skiing.

Location would have been good if the ski runs were open, but since week we went the snow conditions were lacking, so no access to ski-to-door facility. Hence travel to-fro by local buses were a real disappointment.Paid Wifi for full service for 25 euros were well worth it for the movie streaming that we used it for.Lack of an mini-oven was another shortfall....only had a microwave/grill.

Location would have been good if the ski runs were open, but since week we went the snow conditions were lacking, so no access to ski-to-door facility. Hence travel to-fro by local buses were a real disappointment. Paid Wifi for full service for 25 euros were well worth it for the movie streaming that we used it for. Lack of an mini-oven was another shortfall....only had a microwave/grill.

Great hotel in Flaine, loved the pool & jacuzzi

Hotel was nice but away from the main action. Nice restaurant on site

A great all-in-one resort for families, with new facilities, swimming pool and sauna/steam, ski in-out, grocery shop and restaurant in a stunning location. The apartments were well equipped but a bit smaller than comfortable for the maximum occupancy noted. Jacuzzi was far too small for comfortable apres-ski soaking. Overall, though, very happy with this choice and would return

A good apartment and an enjoyable stay. We eat breakfast in but had other meals out. The kitchen is however well equipped and it would be easy to make simple meals in it. If you don't fancy the ski in/out option, it is about a 5 min bus ride/taxi ride from the ski lifts and the hotel has a helpful free shuttle service which you can use in the evenings. The hotel ski shop closes in the afternoon so bear this in mind if you are intending to pick up skis after 1 pm. There is another ski shop which you can walk to and which will collect the skis from the hotel at the end of your stay. The room has a Nespresso coffee machine so you may wish to pack coffee for this. If not you can buy individual capsule from reception for 70c.