Food at the restaurant was great but rooms are to small hotel is somehow different to other hotels in the area to many stairs you may feel claustrophobic walking space way to narrow.

Great stay

The restaurant staff was so nice and friendly… food was delicious….. Letty and Ivonne were the cook and waitress and they were so polite from the first day we got there…. Would definitely recommend it… as well as the staff … the hotel was clean …

Amazing hacienda style property, Amazing staff and breakfast it's amazing only thing is that they don't have a party garage. But there's 2 parking garages a block away. Will stay again 👍👍👍

Nice and, old romantic house.

Over all it was a good stay. However it was on a busy street and also it felt less safe than other place we stayed in downtown. The girl at the front desk was friendly and helpful, however there was a guys that was at the front desk sometimes and he was cold and unfriendly like we were bothering him when we dropped and picked up the room key.

I had an excellent week staying here. It was not far from the Zocalo.

Great location. Away from all the fuzz, but very close and within walking fistance to all major attractions. The rooms need some attention, mostly the bathrooms and shower area are a bit too small and outdated. All the staff was great and extremely helpful. A bit too expensive and could het a better option for the same money

The staff helped us find cabs at fair prices, explained tourist options, and the rooms were very cozy. So far, we have tried 3 different rooms and enjoyed them all. If you are looking to walk to the Centro and other locations near it including the markets, this is a great option. We were especially thankful for the mag-lock front door to the location, security cameras, and safe rooms.

Safe to be in all around , walking distance to restaurants

Just in main historic center.

Walking distance to the zocalo. Everything was easy and convenient. Would definitely stay here again!

The shower was uncomfortable, It was cockroaches in the room. Uncomfortable beds.

Hotel is conveniently located just a couple blocks from the zocalo. A bit outdated and a little sketchy inside. The electricity in the room wasn’t working correctly. The light outlets didn’t work and we couldn’t charge our devices. We had to flip four different light switches to get the light on, they had to be flipped on in a certain pattern. As soon as one light turned on the other turned off. The doors are very flimsy and the lock is a simple latch. Any key can open the door knob, and if the key latch is not closed anyone with any key can open your door. The latch can also easily be flipped from the outside through the gap in between the two doors that make up the front door. Another hotel guest almost opened the door while my girlfriend and I were changing, had it not been for the latch they would have walked in on us. I wasn’t too comfortable staying there but due to the Gelaguetza going on, it was hard to get a place anywhere else due to everything being sold out. The door to the balcony was unlocked when we arrived and so was the window in the shower. I locked them, but after getting housekeeping service, while we were out in town, they were unlocked again. Luckily we checked before going to sleep. The locks are simple latches. It’s a good location close to everything near the zocalo but not a comfortable stay.

The location is great! Very close to downtown. The room was nice. Clean. The only "but", was the bathroom, a little upgrade will be nice. The 4 stars is because they don't have parking or options to go. En general, I would come back .

I love the view of the city and the Mountains around it just amazing

We were dissatisfied with the beds comfort, water pressure and the jacuzzi was not working properly. The food at the hotel deli was not good and overpriced. They tried to charge us for what they alleged we stained a hand towel with make up. When it was clearly some rust or other stain. The only advantage was the location is walking distance and conveniently located to main attractions, shops and restaurant. But do not recommend staying.

Great location and place.

The restaurant in the hotel had several food options, the food we tired was fresh & had an amazing tasting, highly recommended Tlayudas & avocado toast breakfast !!

The place is nice. But the restaurant closed at 3 o’clock daily. But the people at the restaurant is super nice also the food was really good. Need to improve there bathroom.

This place does not disappoint, is in a great area where everything is nearby. The staff is always friendly and amicable.

It's my second time staying here. I will highly recommend to get some heat in the jacuzzi

Nice, quiet place. Looks unassuming from outside. Also, has a jacuzzi and gym.

Leticia at the restaurant is an amazing cook and the staff in general was very friendly

The location was perfect

Great hotel with a great city view. Loved our stay.

My recent stay at Casa del Sótano in Oaxaca was an exceptional experience that I would highly recommend to anyone visiting this beautiful city. From the moment I arrived, I was welcomed by the warm and friendly staff who made me feel at home right away.

Highly recommended!! Beautiful colonial Mexican property. Great location. Close to everything you possibly need!

Location is perfect. It can be a little bit cleaner. People the work there very friendly.

Absolutely loved staying at Casa del Sotano, and would recommend everyone to stay there. Not only the hotel building is absolutely stunning, but the entire staff is SO nice. I could walk to all major points in the city, and I truly enjoyed the quiet at night. Don’t hesitate, stay at Casa del Sotano!

Everything was great!

I wasn’t satisfied with the hotel. The toilet was not working. The restaurant closes at 3 pm. The pillows looked yellow like they were really old and dirty.