Good price and location. Close to Tempe mall (7min) and the airport (7min), with airport shuttle available. Major downside is the noise. Not even the airplane noises, I didn’t hear that. The shuttle noise. Anytime it came back from a ride it would do a 10-point parking, with an obnoxious backup tone. Sounded like construction right outside our window, and we were on the 4th floor. Sheets had long hair and stains (like fingers with chips), so I doubt they were changed.

Great staff all around: front desk, restaurant, and housekeeping.

Property is hidden behind trees of surrounding properties, and has little to no road visibility until you're at the entrance. Only 1 entrance so if you miss it you have to make the loop (4minute detour). Lobby is clean, well lit, no films or dust. Check in is quick and easy. Door handle on the room was coming off of the door. Toilet seat was unsecured and angled. Lamps and fixtures inside the room were dusty, indicating they were never sanitized. Hairdryer and under sink shelf had a brown film that would not come off. Gym is tiny and has uneven flooring with notable lip, approx 1/2 inch, in the center. Free weights limited up to 50 pound dumbells, 1 inclining bench. Treadmills and ellipticals were serviceable. Gym has no dedicated hand washing station. Pool is small but fine. The inside dining is pretty good. Service team was outstanding. Absolutely excellent, personable, courteous, and knowledgeable employees. Area is <10 minutes away from a large selection of activities, restaurants, and businesses.

Nice staff, made sure to ask if anything else needed to be brought to room or any problems with room

Great Customer Service

smooth check in and nice staff

First time staying here. We usually stay at Holiday Inn Express but wanted to try this one . Not impressed bed was too firm room not dark enough. I think Express is alittle better.

Staff was not accommodating

Good

Love it

Staff and service are friendly and nice. 👍

My son pulled out women’s underwear and beer bottles fr underneath our bed. Carpet was wet from spilled beer. Our luggage now smells like beer.

Room very clean

Great stay for college tour. Right off the Interstate, so when we were at the pool, it was extremely noisy. Breakfast has to be paid for or you can get it free by leaving a Google review. Customer service was great, especially in the restaurant. Overall, it was a good stay for one night and conveniently located to a lot of restaurants and stores.

It was an average stay. A/C unit had a weird odor to it, not necessarily bad, just strange. The linens could have been better. Door to the restroom couldn’t open all the way since the floor was elevated in a certain spot. The tub was slow to drain.

Very clean rooms, hallways and elevator. Noticed that cleaning staff would take there time to clean rooms it was 2:00 p.m. and still getting rooms tidy for other guest. Loved it!! Hadn’t stayed in a clean hotel in a long time. For sure staying here again!!

Every thing was great! Check in was quick and easy. Breakfast was good!! Receiving clean towels was easy and fast. Check Put was quick and easy.

Great for the price

Never staying again

Caleb at the front desk was soooo great, friendly, kind and always smiling! Absolutely a delight. My room was nice, bed was comfy and the hotel was conveniently located.

This is by far one of the better Hotels in San Marcos. The front desk staff was very friendly and patient as we did not have the correct kind of card for incidentals. He went above and beyond trying to help us trouble shoot our situation without breaking the rules or policies for the hotel. I would definitely recommend staying here if in this area.

Very friendly staff

prob the best hotel to stay at in san marcos. clean, nice staff, and has a nice pool. highly recommend!

Overall it was a good place to stay, but didn't care for the temperature in the hallways, felt like a sauna coming out of the elevators or your room.

The room was clean and comfortable. The service was excellent.

The stay was ok convenient for where we had to be the refrigerator didn't work. They didn't have breakfast. We went to the restaurant area where we thought we was supposed to go but found out later that we was in the wrong area and we would have to paid for the breakfast which ok because the person working the room was extremely nice.

Nice enough hotel. It was clean, and well maintained. But absolutely no sound isolation. It was a calm night in the hotel...no disturbances or anything. Just every time I was about to fall asleep, a new noise...we heard every footstep above us, every time a toilet was flushed around us, every time the housekeepers opened the door to their room next to us, the entire 20 minute phone conversation the housekeeper had across the hall while making up the room, and his music. It was almost like having a bed in the hallway itself. It really was no one's "fault"...just a building that didn't include any type of sound isolation to speak of.

Great place to stay in San Marcos. Close to TX State and outlet mall.

Service was extremely excellent!

The property was clean. The front desk staff was really nice. The only thing was we roomed next to people that had dogs and they barked all night. The stay was wonderful.

Very nice. Comfortable bed. Great breakfast. Loved the blueberry muffins

Rally nice place!