We had a big problem with the air conditioning. We needed to use it but it wouldn’t turn off automatically so we ended up frozen in the middle of the night

General

Beautiful hotel close to the beach, we would definitely stay again!

My stay was excellent, the whole team pay attention to their responsibilities and are friendly and helpful. Great hotel , very comfortable. Located very near to great beaches

Amazing room very spacious lovely walk in shower with amenities, hairdryer and toiletries. Amazing views facing the pool. No tea making facilities but had a kettle and cups and spoons but you had to pay €5 for milk tea coffee to be placed in your room ??!! Bit strange. To be fair we had coffees and drinks in the bar downstairs, bar staff friendly and efficient, prices fair 👍 reception very helpful and check in all good as well as check out. Grounds are really smart has parking for €5 but lots of parking nearby so didn’t need to pay. Breakfast was okay good choice of food but my scrambled eggs beans and sausages were lukewarm but the lady would cook you an omelette or fried eggs so fair enough. Coffee machine excellent and pastries lovely. All in all for the price we paid we were pleasantly surprised would definitely go back and would definitely recommend a try. Quiet area, but a 20 min walk to the port of Mazarron with loads of restaurants or a 10 minute walk to Leonardos restaurant in the old harbour. Worth mentioning we went beginning of May so it was very quiet but I loved the peacefulness of it all. Not sure if I’d like it in July/august with the kids off school. Well done to all the staff for a lovely stay and thank you ⭐️ ⭐️ ⭐️⭐️

4th time staying at the hotel which provides great service for the mazarron area. Hotel was busy as Bank Holiday in Spain - they do now charge for parking at a very pricey 10 euros per day. Stayed half board the food choice was a little repetitive but was always fresh and well presneted

Great view from room. Close to sea. Helpful friendly staff. Food typical of a resort. Enjoyed our stay

Way too noisy

Fantastic suite room with panoramic sea and marina views. Good quality buffet breakfasts with great choice. Found some great seafood restaurants and ice cream parlours in the area. Highly recommended and excellent value for money at this price.

Nice, clean hotel, friendly staff

Well its the first 4 star hotel I have ever stayed in that charges for a kettle in the room, and charges to park your car in an empty car park, has no bar or restaurant available. Also when trying to check out 6.30am the receptionist could not find my bill, 20mins wait, so as we had to get to Alicante to catch my flight we had to to leave, then he could not open the gate to let me out. Was stressed to say the least. I know its out of season, but come on you are supposed to be 4 star

Everything was to a good standard,

Good pool, big and modern rooms that could be better maintained, however. What we didn’t like was the food: the ingredients of the lunch buffet were of low quality throughout with exception of the salads, which were always fresh. Particularly poor was the dessert. None of which was made in-house. It rather seemed that the cheapest possible pre-baked cakes were bought in.

Excellent hotel with great team and service from all sections of the hotel . Located near one of the best sandy beaches . I recommend this hotel and service highly

Amazing hotel for family’s with under eights and babies. Loads of activities and a really good animation team. Nice kid friendly pool and play area. Very Spanish lots of families meet over weekend. Restaurant very clean but food for us was poor variety and repetitive. Nice coffee and choice at breakfast. Beach is across the busy road very quiet siring weekdays comes alive at weekend

Hotel just in front of a small port and easily walkable to the main port where bars and restaurants available. The hotel is lovely and clean we didnt eat in there but plenty people did. There is a bar inside and the drinks were reasonably priced. Also a outside bar but it was only open at the weekend. The pool is lovely. Would definitely rate it a 4 star. And if returning to the area would go there again.

Recomendable

It was OK.

Proximity of property good. No English TV Channels even though reception desk said BBC News was available. No information in rooms regarding safe or phone number for Reception.

Another great stay

Great hotel, well maintained Our second visit, we thought that the fact that the food was so bad last time, must have been an exception, but allowing for the fact that the hotel has changed ownership, it was even worse this time!

Honest review. As a family with 2 children we stayed here for 2 nights on a full board basis. The hotel is in excellent condition, well kept, clean and modern. The pool area is spotless however the roof terrace was closed when we were there in April. 10/10 for the way food is presented, they go above and beyond to make sure it all looks perfect. The kitchen staff and waitresses work really hard. Staff were understanding when we had problems with a leaking iron, I definitely recommend that they change the iron board covers as they're extremely worn. The location is near the beach with a small port around the corner, make sure you find the look out point there. However if you want to explore or go shopping you'll need to travel further out. The late check out option is a bargain, don't hesitate one second.

Nice large clean hotel with great views. No uk tv channels, not even the news. Limited sun on the balcony.

Staff doesn't speak English. affordable hotel and breakfast, good price/quality ratio.

Nice stay but hotel was about to close for the winter so not quite as good as in the past

Excellent stay. Really friendly staff and great pool

Food good, room lovely, pool rules excellent but not enough umbrellas, there needs to be one umbrella for every two beds as it’s dangerous to be by pool with no shade in the extreme temperatures

Lovely hotel. When I checked in they gave me an upgrade on my room. Staff very friendly. Great hotel for families.

staff goes above and beyond, atmosphere is very laid back, property looks sterile clean, walk to the beaches is just crossing a street

Great resort staff couldn't do enough and made our stay very comfortable

Lovely hotel we had a suite was well kitted out although unusually no shower cap and reception didn’t have them either. Nice location near the beach. Pool and bar very good.

Lovely, clean and modern hotel, staff were very nice.