Nice property

Great stay in a modern hotel. Across the street from the best mall in Sorocaba.

Definitely recommend

Great hotel with paid parking.

Staff very friendly helped me upgrade to an executive room very swiftly.

Nice new hotel near the mall. Nice breakfast spread in the morning. Good hotel I recommend it.

Novotel Sorocaba was a nice enough business hotel. What I didn't like was: 1. Poor elevator maintenance. Issues were mentioned to hotel staff but over three days weren't fixed. 2. Impracticality of bathroom door design in my room. Just silly half-doors that block the hallway in the room. Door to the toilet also poorly arranged. I've never experienced such a poorly-designed door arrangement in a modern hotel. 3. Windows let too much traffic noise into the room. 4. No 110V shaver point like a normal business hotel. 5. No Euro or US to modern Brazilian N-type plug sockets adaptors for power at reception for loan or purchase. 6. Breakfast refills (Nespresso capsules, eggs etc) did not happen pro-actively, guests had to run out and request them. Perhaps put Nespresso machines in the rooms. It would be kind for business travellers like me. Staff were friendly, breakfast was ok. Price was ok.

Property is modern, new and clean. Appreciate minibar and kettle. Iron in room is lacking.

Very good hotel with nice breakfast, restaurant and bar. Lots of restaurants and shops nearby so excellent location.

OK except that the TV did not work. Hotel people tried to fix it without success

Brand new Hotel, very nice to stay and very good breakfast

Nice hotel, staff wasn’t very friendly or helpful. Also charged us extra for breakfast and wouldn’t understand.

Nice Hotel, very clean and personnel very friendly. The food it is very good in the RestairAnt and service room.

HOTEL E BOM , O CAFE DA MANHA MUITO BOM , A MAIOR PARTE DOS FUNCIONARIOS PRESTATIVOS GOSTO MUITO DA REDE DE HOTEIS . MAS MEU CHECK - IN FOI O PIOR DA MINHA VIDA OLHA QUE EU VIAJO MUITO . O FUNCIONARIO LUIS PRECISA DE MUITA ORIENTAÇÃO

The hotel is new and modern. The room was very nice and I enjoyed the buffet breakfast, lots of options! I also had the opportunity to have lunch and the food was very good.

We chose Novotel due to great location and been a new hotel. The service is fantastic! Luis at front desk was extremely helpful specially when we needed a plug for our cellular phones(socket is different in Brazil).Breakfast is very good. They have a nice bar and live music at night. Best shopping in town is across the street with great shops and restaurants. There is a new supermarket next door and pharmacy. Is the best location in Sorocaba for business travelers and leisure travel. If you're arriving early morning pay an early check in otherwise will check in only after 2PM. I'll definitely stay at Novotel again.

We chose Novotel due to great location and been a new hotel.The service is fantastic! Luis at front desk was extremely helpful specially when we needed a plug for our cellular phones(socket is different in Brazil).Breakfast is very good. They have a nice bar and live music at night.Best shopping in town is across the street with great shops and restaurants. There is a new supermarket next door and pharmacy.Is the best location in Sorocaba for business travelers and leisure travel. If youre arriving early morning pay an early check in otherwise will check in only after 2PM.Ill definitely stay at Novotel again.