Excellent reception by a very friendly and efficient receptionist (Kirsty). Lovely room although noisy when traffic builds on the main road close by. Good beer and service in the Fence Gate pub and restaurant nearby. Splendid breakfast served by the lovely Debs. Always a pleasure to say here.

Lovely room, nicely appointed. Great breakfast

Absolutely stunning Hotel and super clean. Had a beautiful meal across the road in their restaurant.

Location was excellent

Lovely hotel, my and 2 teenage sons stayed. Perfect stay, great staff, beautiful surroundings. Just 5 mins drive away from the the town, 10 from the town centre. Restaurant and bar is also fab. Would highly recommend.

Lovely hotel and rooms but spoilt by terrible underfloor heating in room. Just got up to a level where I could feel it when I checked out.

Lovely room with a comfortable king size bed. A short walk (150 mts) to the excellent Fence Gate pub and restaurant.

Very pleasant stay. The bar was lemon existent you need to go across the road if you want a drink. The breakfast was very nice even though no one knew how to use the coffee machine 😳 and the toaster wasn’t set up right!

Comfortable. Staff exceptionally nice and helpful.

Stayed here a few times and always at a very high standard, beds and showers are excellent.

The staff was welcoming and friendly. The reception was excellent, it was furnished and decorated by the owner using their used clothes. A great idea, well furnished to the overall style. The room was clean and very comfortable. The added bonus of their sister restaurant across th3 road sealed it. An excellent place to stay and very highly recommended.

The room was decorated beautifully lovely bed and bedding can’t fault the hotel at all breakfast was perfect. My only complaint would be the price £172 for one night is expensive for the size of the room my bathroom at home is bigger than the hotel room.

Beautiful room, good breakfast, friendly and helpful staff.

Good hotel, great assoviated restaurant within walking distance, and very reasonably priced.

We stayed in the Linwood Suite for 1 night. The room was spacious, luxurious and comfortable. The breakfast was of a high quality. The room is immediately above the function area and noise travels easily (there was a wedding reception) - we weren't warned about this previously but it was not a problem as we went out to dinner and the noise quietened down before midnight. Unfortunately the experience was ruined by loud noise in the room. It was a mechanical noise which sounded like a generator or something plumbing/heating related. It kept us awake during the early hours and then woke us early, continuing for most of the morning. We raised this at check out and initially the receptionist seemed understanding but then it became apparent that she thought that we were talking about the function noise (although we explained this was completely different). She did not appear willing to treat it as a complaint or take any action. I've since sent a number of emails to the hotel with no proper reply apart from holding messages. I didn't ask for a refund, a discount, or indeed anything at all. All I wanted was to make the point that we had paid a lot of money for a one night stay (actually our first for 3 years without our children) and to hopefully gain an explanation, perhaps an apology and some comfort it would be fixed so that it wouldn't affect other guests. Instead, we got silence and no sign the hotel cares about service or feedback. We won't be returning.

Recommend. Staff very welcoming and helpful. Clean and well presented .

Lovely hotel, we will definitely be staying again! We stayed 2 nights after a wedding, lovely spacious and luxurious room, no complaints at all

Super pub and restaurant . Very nice place to stay . Only downside is the road can be a tad noisy

Lovely hotel , brasserie was lovely too. Menu choices great 😊

Beautiful place and room. Very friendly staff.

Beautiful place and room. Very friendly staff.

Fabulous gem of a hotel decorated to a superb standard. Lovely location with great staff and definitely recommend the restaurant to dine in too.

Fabulous gem of a hotel decorated to a superb standard. Lovely location with great staff and definitely recommend the restaurant to dine in too.

Hotel was lovely,disappointed with only having continental breakfast.

Quiet location, room very clean if little on the small side - but then the building does date from the 1800's ! Staff excellent - friendly, helpful and efficient.

Beautiful hotel and amazing rooms. Only Continental Breakfast available. We weren’t told on check in. Not great to only get toast and cheese for breakfast considering the price we paid.

Had a family dinner in town returned with my 2 children to the hotel after 1am to find the front door locked and no night porter. Unable to raise any staff. Ended up walking 500mts to the fence gate to wake a staff member by banging on the door. My brother returned to the fence gate lodge an hour later than us and ended up having to sleep on the hotel door step until kitchen staff arrived at 6am. When i discussed with the front desk the next morning the girl said they were short staffed and apologised. I asked if she thought a guest of a 5 star hotel should have to sleep on the porch...she just shrugged and said she would speak to her manager and call me...i am still waiting for the call...i gave them the chance to make amends but their managerial customer service was dreadful. The only redeeming thing was the breakfast and the serving staff, very helpful. I'm a gold member of hotels.com and in normal non covid times would buy upwards of 250 rooms per year. Never ever have had to sleep on the door step of a hotel before....because of a night porter shortage! Beware returning late to this hotel, make sure you have a front door key! We laugh about it now but wasnt funny at the time with a wife and 2 kids crying with fatigue!

Had a family dinner in town returned with my 2 children to the hotel after 1am to find the front door locked and no night porter. Unable to raise any staff. Ended up walking 500mts to the fence gate to wake a staff member by banging on the door. My brother returned to the fence gate lodge an hour later than us and ended up having to sleep on the hotel door step until kitchen staff arrived at 6am. When i discussed with the front desk the next morning the girl said they were short staffed and apologised. I asked if she thought a guest of a 5 star hotel should have to sleep on the porch...she just shrugged and said she would speak to her manager and call me...i am still waiting for the call...i gave them the chance to make amends but their managerial customer service was dreadful. The only redeeming thing was the breakfast and the serving staff, very helpful. I'm a gold member of hotels.com and in normal non covid times would buy upwards of 250 rooms per year. Never ever have had to sleep on the door step of a hotel before....because of a night porter shortage! Beware returning late to this hotel, make sure you have a front door key! We laugh about it now but wasnt funny at the time with a wife and 2 kids crying with fatigue!

I truly recommend The Fence Gate Lodge. Perfect Stay. Julie & Peter Carr

Lovely little hotel and a wonderful girl on the night staff but we had an angular sleep. The bedding was synthetic and the room was so hot. We had windows open but was on a corner so no air flow, and it rained and there must have been a drain pipe by the window as it was so loud. We also had fans and nothing helped when you have hot bedding. I barely got any sleep at all

Lovely little hotel and a wonderful girl on the night staff but we had an angular sleep. The bedding was synthetic and the room was so hot. We had windows open but was on a corner so no air flow, and it rained and there must have been a drain pipe by the window as it was so loud. We also had fans and nothing helped when you have hot bedding. I barely got any sleep at all

Fabulous bed and shower. A little jewel! Wifi iffy at best but I was either in bed or showering so who cares! 😂