The checking in is at 4 pm. They literally mean 4. The room is dirty the hallways were worse. I have pictures of the fan covered in dust. The bathroom tub is rusted and the closet is rusted. We got the utensils out and they were covered with food. No hot water the first day for shower. The last day we stayed ac unit not working. They tell you to call a number so we did no one actually answers and after calling 3 times they text and says they will get someone and no one ever comes up. We literally had to put trash cans in the windows just to open them (which they almost fall out). After an hour waiting we went to bed. Ohh and they finally text to say we could move to another room. Yes let's move everything the last night to another room. I wish I could post pictures. Thank God this wasn't our first experience with vrbo. Never had issues in the past. This room I would not recommend. One more thing they nest to exterminate spiders in room.