Lovely location above Zurich with a quiet big spa area. Rooms with a great view and breakfast was delicious. Would book again if a chance occurs.

The staff were so friendly and helpful The rooms are updated and the gym was superb

Nothing I didn’t like about

location

price

King beds are two twin mattresses

the hotel charged my card before I formally checked out and when I brought it to their attention they claimed it was an authorization, yet, I received two separate emails during my stay asking me how my stay was as if I checked out, but I didn’t check out and my credit card was pending the charge. this is insulting for a solo traveler and a younger person of financial means. I wouldn’t advise anyone to stay of like-status and age to stay here. this seems targeted to an older crowd and dated in hospitality. the staff in the bar and restaurant were lovely, but the hotel accommodation operations needs help.

Beautiful place , amazing spa

Lobby Bar service was quite slow, waited an hour for a Cesar Salad and a Club Sandwich

view and spa

absolutely beautiful property and amazing staff!

nothing. everything was perfect

Very nice views. Rooms complete with facilities.

Staff could be more helpful. Was given wrong info twice (once being the timing of spa, which made miss the spa in the morning until the last day). Housekeeping was not on par with a 5* hotel at all, specially one at this cost. I left a dirty wet bath robe in the bath. Instead of changing it they just hanged it up again. They left cleaning cloths in the room. They didn't leave water in the room. One of the stingiest 5 stars I've even seen (I travel at least once or twice a month, business and leisure). Beds were too soft and bouncy. Pillows uncomfortable. Definitely too over-rated.