I took my wife and two grown up children for a week to this hotel.From the moment we walked into the foyer to the moment we ,regretfully, left none of us could fault the experience.The rooms were well appointed and kept spotless by charming staff.The food was extremely good with a wide choice at every meal.Alcohol was plentiful but if you are are "wine buff" they only serve basic,quite drinkable,wines and local spirits which were quite adequate within the all inclusive.The cocktails were excellent though. The spa was outstanding,well equipped and spotless as was the gym. The staff were helpful and friendly at all times.Although the hotel was full there was always room in the lounges,by the pool or in any of the facilities. The best holiday hotel we have ever stayed in and we shall return.

The service was excellent. Servers constantly checked on us. The buffet was a high variety of quality food. There is also a cook standing by in addition to the buffet, making something special for the evening. My favorite nightly special was the pasta tossed in a wheel of cheese. The room was very clean. We got a sea view room and it was a gorgeous view of the ocean. We we’re at the end, so could barely see the pool. This vacation was a very pleasant one. We didn’t have to do anything for ourselves! Perfect getaway. I want to specifically note the bartender at the pool bar, Fernando (hope I spelled his name correctly). He is so kind, even when there is a line of customers and it might get stressful. He also takes the time to make drinks with the proper ingredients and garnishes. I could tell I wasn’t the only one that was happy to have him as a bartender. He makes the pool bar a more pleasant experience!

This hotel was a total surprise. We were not expecting much but it turned out to be amazing. The rooms were big and comfy, very clean with good beds and the food was really great as well. The hotel also has a beautiful garden and the staff is really nice and helpful. The spa can be used free of charge. Everything is very well organized. All in all we were extremely happy with the stay and didn't want to leave.

When we arrived we were told the hotel was overbooked (here we go I thought) but..we were told we could still have the room we booked or get a free upgrade and we could go and look at both rooms before we decided. We went and looked at the original room first, a high floor room, this one being on the 6th floor (the hotel has 7 floors). The room seemed very nice, the balcony looked over the pool, gardens and down to the beach. We would have been quite happy with this room.We then went to look at the upgrade offered, which was a beachfront bungalow. The bungalow had a large open plan bedroom/living room and the largest shower room I have ever seen. There was a private terrace which over looked the beach and to top it all there was a Jacuzzi. We had planned on exploring the island but just couldnt tear ourselves away from the terrace and Jacuzzi. We had a lovely relaxing peaceful holiday.

When we arrived we were told the hotel was overbooked (here we go I thought) but..we were told we could still have the room we booked or get a free upgrade and we could go and look at both rooms before we decided. We went and looked at the original room first, a high floor room, this one being on the 6th floor (the hotel has 7 floors). The room seemed very nice, the balcony looked over the pool, gardens and down to the beach. We would have been quite happy with this room. We then went to look at the upgrade offered, which was a beachfront bungalow. The bungalow had a large open plan bedroom/living room and the largest shower room I have ever seen. There was a private terrace which over looked the beach and to top it all there was a Jacuzzi. We had planned on exploring the island but just couldn't tear ourselves away from the terrace and Jacuzzi. We had a lovely relaxing peaceful holiday.

This is a well run and well maintained hotel. Room nicely fitted. Facilities top class. Food really good, with real ground bean coffee at breakfast, and, a first for me in gran Canaria , also available during dinner. For tea drinkers, proper teapots and milk jugs with scalding water to make a proper brew. Thick back bacon as well as the usual thin streaky you normally get in spanish buffet. Beverages good value, only €2 for a glass of house wine, free to all inclusives. Sun beds allocated so no towel wars. Lovely spa, two really super rooftop solarium and jacuzzi areas, one fkr those who forgot to bring swimwear. Entertainment a bit tepid, some of the acts are chancers, the Drifters tribute duo were so bad it was a form of entertainment in itself. Minor niggle for twin bed users, fixed locker wall lampshades make it difficult to move beds apart any distance. Safe is charged for, not good, but bottled water provided daily to room. WiFi free but bit rates are abysmal. Hotel seems to have no late checkout policy, not even for a charge, a pity as with so many late arrivals it should be possible to get a few hours extra at departure, even 2-3 hours makes a huge difference on you last day. Location is perfect for city, airport and playa buses. Playa is a healthy 30-40 minute scenic walk.

A lovely hotel in a very nice location right on the waterfront. The pool area and gardens were particularly nice. However, they operated a strange system of find a sun bed and tag it as yours for the complete holiday. Finding a spare bed at the beginning was difficult and not necessarily in an area that suited. For example our beds were constantly in the shade and next to a rubbish bin while other beds in the sun lay empty most of the day. It was most disappointing that in this day and age a 4 star hotel did not provide tea/coffee making facilities in the room.The dinner buffet was generally good but with so many different food islands it also became difficult to coordinate a complete plate of food. It would not have been too difficult to use the different islands to create themed food areas.Room cleaning was extremely hit and miss, some days excellent, some days very poor.We were all inclusive and could very much have eaten and drank all day but pathetically were charged for having a basic ice-cream cone in the afternoon. (Solution; order a more expensive ice-cream dessert from the snack menu which was free!!!)

A lovely hotel in a very nice location right on the waterfront. The pool area and gardens were particularly nice. However, they operated a strange system of find a sun bed and tag it as yours for the complete holiday. Finding a spare bed at the beginning was difficult and not necessarily in an area that suited. For example our beds were constantly in the shade and next to a rubbish bin while other beds in the sun lay empty most of the day. It was most disappointing that in this day and age a 4 star hotel did not provide tea/coffee making facilities in the room. The dinner buffet was generally good but with so many different food islands it also became difficult to coordinate a complete plate of food. It would not have been too difficult to use the different islands to create themed food areas. Room cleaning was extremely hit and miss, some days excellent, some days very poor. We were all inclusive and could very much have eaten and drank all day but pathetically were charged for having a basic ice-cream cone in the afternoon. (Solution; order a more expensive ice-cream dessert from the snack menu which was free!!!)

If you want an easy, relaxing holiday then the Hotel Costa Canaria is a great choice. The food, bedrooms and spa are all excellent. Its a very quiet hotel in a quiet resort, the average age is 60, but this suited us as I wanted a serene enviroment. We rented a car but there is a bus stop outside and plenty of taxis available. Well definitely be back.

If you want an easy, relaxing holiday then the Hotel Costa Canaria is a great choice. The food, bedrooms and spa are all excellent. Its a very quiet hotel in a quiet resort, the average age is 60, but this suited us as I wanted a serene enviroment. We rented a car but there is a bus stop outside and plenty of taxis available. We'll definitely be back.

Great experience. Nice weather, good hotel, with great service. Would return,

Very friendly and efficient staff, recently refurbished facilities generally very clean and well-kept including gardens. A bonus that its adults only especially during half-term week when we went.

Very friendly and efficient staff, recently refurbished facilities generally very clean and well-kept including gardens. A bonus that it's adults only especially during half-term week when we went.

Excellent hotel, very friendly waiting staff and food very good with plenty of choice for everyone

The hotel staff are very professional and contentious and work extremely hard. Nothing was too much trouble. Beds were extremely comfortable. This hotel is well placed situated from the main resorts, bus stops are located just in front of the hotel and are very frequent and good value.

We wanted a 10 day break with great facilities good weather and good food, the Spa was fantastic. This hotel is in a quiet area but close enough to busy areas if needed. For a real chill out break it was perfect.

On arrival we found that the sea view room we had booked was not available so to compensate for this we were given a garden room and uprated from half board to all inclusive at no extra cost. This more than compensated for the loss of the sea view. The hotel is located on the sea front and is set in large gardens. The location is quiet and access to the paved path that enables walkers to explore this fine location is an easy one. If you have opted for half board there are various cafes and bars that are within a short walking distance.

On arrival we found that the sea view room we had booked was not available so to compensate for this we were given a garden room and uprated from half board to all inclusive at no extra cost. This more than compensated for the loss of the sea view.The hotel is located on the sea front and is set in large gardens. The location is quiet and access to the paved path that enables walkers to explore this fine location is an easy one. If you have opted for half board there are various cafes and bars that are within a short walking distance.

The Gran Canaria Hotel is outstanding in every way. First class facilities, the room was amazing, I had the most brilliant views (overlooking pool and a full sea view). All the staff were very very helpful, there was a slight hiccup when I checked in about the duration of my holiday but it was all sorted and dealt with in a quick, professional way by the lovely reception staff. We were on half board, which was perfect for us. The food was great, such an amazing choice both in the morning and evening and it was delicious. Again the waiters/waitresses were efficient and very friendly.

Great hotel in every way. Much older crowd, but it was very relaxing and enjoyable.

Good value as room excellent and extensive buffet and friendly staff and entertainment at night. Great location on the beach too. We original went B&B but upgraded after dinner at hotel on our first evening.

This was my second time at this hotel - I will certainly be returning.

Stayed here for 2 weeks at the end of Sept 2013 and had a very enjoyable time. Hotel has an ideal location with its gardens and grounds extending down to the sea front. Allocated to a room on the top floor with a sea view which was lovely to watch the world go by. Weather was excellent during our stay and the hotel and its grounds provided plenty of choices of seating areas dependent upon whether you wanted to soak up some rays or cool off in the shade. All public areas including pool and gardens excellently maintained. Would recommend this to persons wanting a chill out holiday as there is no irritating noise to be had late at night - most nightlife in the area is over by about 11.30 pm.

Excellent hotel and thoroughly enjoyed our stay. As non-smokers however we had some irritations. The hotel itself of course was no smoking inside and a small notice reminded guests that this included the rooms balcony. Judging by the occasional smell some guests ignored this. Also occasionally it seemed that the smell of smoke came in through the air conditioning into the room. A bigger problem for us however was the outside smoking. It seemed that lots of the guests smoke on their sunbeds which was an irritation. Even worse we were unable to use terrace bar in the evening due to the heavy smoke all over the outside area. We really like the system where you can put a tag on sun loungers and they are yours for your stay. No need to get up early and put towels out etc.