Love the history of the hotel and the central location.

let me start by saying this review is based on value, not how super duper fancy the hotel was. ok so the hotel is old.. and yes, there are certain things you get from an old structure. you get uniqueness and coziness. but you also get old plumbing. so yes the bathtub doesn’t have a curtain (nor any sort of barrier that keeps the water in the tub), but the water pressure will blow your doors off and the staff is genuinely top notch and super sweet and they will be happy the mop up the big puddle of water outside the tub each morning. seriously i loved the staff. they were super helpful with all my questions on navigating the dolomites and where the parking lot was (this was a bit sarcastic as the parking lot was quite difficult to find even after parking there for 3 days). but look, this is the least expensive hotel in town (at least it was when i booked) and i had a very comfortable experience there. great location, great staff, great price. definitely recommend if you’re looking for a (close to) 4-star hotel at 3-star price.

Interaction and customer service was completely unacceptable and extremely unprofessional by hotel staff. My fiance and I sat down at the bar, while being given permission (by the waiter) to have two slices of Pizza which we brought with us. However, Giovanni spoke extremely rudely to us, demanding to leave if we didn't purchase a drink. He then ran to the concierge to report on us. I never saw anyone speaking to my woman in such a tone and with such ill manners, screaming like we did something horrible, while all we wanted to do is to finish pizza in 5min and go upstairs to our room. We were verbally attacked, and never felt like that before. The bar was empty, and it was a really bizzare treatment. We travel for more than 4 months a year and never encountered rundess of this magnitude, and it a shame that your staff put the Manaigo family in such light of extreme discourtesy, lack of manners and impoliteness.

Great location in town. Easy walk to ski bus shuttle, shopping and restaurants. Very good breakfast. Fun and lively bar. Best concierge manned by Lorenzo.

Old world charm, location, jacuzzi tub, architecture, interiors.

It is not clear why the hotel was given a high score by previous visitors. We stayed there for 3 nights. In the room: 1) no air conditioner 2) no refrigerator 3) no kettle or coffee machine for drinking 4) no water bottle for guests. I asked the reception and received a strange answer: "No one in our hotel has one" but in the hallway I saw that the maid had taken out a kettle from a nearby room... 5) The bathtub in the bathroom is very narrow, rounded at the bottom and slippery and very dangerous without grip handles in case of slipping. We are an elderly couple and could they offer a room with a shower. Dining room: 1) Very few products 2) Sausage with a spoiled taste 3) Dry omelet with a strange taste 4) The next day we arrived at the dining room at 8:30 when the meal ends at 10:00 and there was no juice, no omelet and no sausages. We were told by the waiters impatiently that there was a large group before and they finished everything !! It is strange ! 5) Coffee is prepared only by the waiters and they move around and only arrange tables. It is not clear what needs to be arranged in orderly tables. Why not fill in missing products? Why not offer coffee to diners? And why not make coffee? 6) Are the waiters running around and yelling at each other? Too bad. Parking: five minutes away from the hotel because all the streets in the settlement are one-way and the hotel charges 20 euros for a parking lot that they have in the hotel itself. Another method to charge an additional

The location is good, the parking is convenient, and the breakfast is okay, but I felt bad because of the short female employee wearing glasses who didn't bring coffee for 2 days at the breakfast restaurant. I know for sure what racism is.

Excellent stay. Very responsive staff. Lawrence was the best!

Received a super loud room ( Highway noise) that was also super hot (afternoon sun) with no AC. Complained and got slightly better room just vacated by another who complained. I’m not sure they have a clue about what VIP means.

Excellent hotel with great service. Breakfast was excellent too

Due the season a hot place, due to the location, too noisy.

Nice location.

Interior condition of the hotel is old but classic. And the workers are professional. Location is center of the village.

This is a beautiful hotel right in the center of town and is a super price considering the quality of the hotel. The staff is friendly and knowledgeable and the breakfast is great and is held in a beautiful room.

Wonderful experience. This is a charming hotel. The room was spacious, comfortable and clean. The staff was attentive and very kind. The breakfast was amazing. Located right in the heart of town, close to restaurants and shops. There was parking on site. The views were spectacular.

The room was extremely clean and well kept. The maid service was amazing! The concierge was so friendly and helpful. The lounge is a very happening bar scene in the evenings with a DJ playing music! I lost my wallet while walking around the town and the concierge posted on the Cortina Facebook page and was noticed it had been turned into the police station. He personally walked us there to get it and it was completely in tact. Nothing taken. Great service from the concierge!

Central hotel with friendly attentive professional staff . Traditional hotel with an eye for detail . Would definitely consider staying here again . Special mention to Lorenzo ( concierge) and Fabrigio ( waiter ) for their excellent customer service . Thank you again for a beautiful week in Cortina .

Very nice stay at this hotel. Room, Breakfast, Dinner all was excellent, For the staff I give a very great compliment as they have been very nice, attentive at all time an helpful.

Great location in the center of Cortina. Great breakfast. The staff are super friendly and helpful.

Amazing staff; beautiful rooms

Excellent stay here. Breakfast was very good, and the service was top notch. The property was beautiful.

Very friendly and helpful staff. Lorenzo was the best! Would stay there again without hesitation.

The customer service was fantastic! Overall, while the bed was a bit uncomfortable, the hotel was great and the service was absolutely superlative. When I explained that my room was a bit loud, the staff immediately upgraded me to a more accommodating and quieter room. The staff was genuinely friendly and eager to make my stay enjoyable. I would definitely recommend this hotel and the prices were exceptionally reasonable.

Friendly staff and large room. Do find a local parking area before checking in. They will give you instructions on how to find the hotel lot when checking in.

Single en-suite room was spacious with wardrobe, desk and two chairs. The en suite bathroom was also spacious with a bath and hand held shower attachment. Breakfasts were excellent with a wide variety of cereals, fruits, seeds, etc.etc.... All in all a great place to stay.

We had an amazing trip. The Service was excellent!

Perfect to visit the main shopping area and the action of center of Cortina.

This is a great place to be if you want to be in the center of the action. We were treated very well and stayed in a room with a balcony and a view of the surrounding mountains. I would stay here again in the future as there really is no better location in Cortina as for being within walking distance of all the restaurants and shopping. Our room was on the corner of the hotel and we had great views out to the plaza and to the surrounding mountains. The hotel is an elegant old world style place with wide corridors and surfaces of beautiful wood and marble. The included breakfast was a very good buffet style with personal service for Cappuccinos etc. You can take the breakfast either on the terrace or in the beautiful dining room. The man at the front desk was very nice to us and helpful with the free parking and selecting a great room for us. We will be back for skiing.

　木の二重ﾄﾞｱの開け閉めが、大変ですが、静かで快適でした。frontの向かいが、ｺﾝｼｪﾙｼﾞｪでguestの名前と部屋番号を覚えているprofessinalでした。

Good location n

Located in the centre and very convenient. Staff tried to assist whenever I requested. Good breakfast with range of choice.

I would definitely stay here again. For a single room, it was pretty big. Only complaint is that there wasn't a shower curtain over the tub. So it was difficult stand up for a show and not get water all over the bathroom. Breakfast was good!